+
+

Related Products

  • Shippo
    911 Ratings
    Visit Website
  • Logiwa IO
    44 Ratings
    Visit Website
  • Soraban
    8 Ratings
    Visit Website
  • Cadebill
    1 Rating
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • FrameworkLTC
    48 Ratings
    Visit Website
  • QuickApps
    Visit Website
  • Pensero
    3 Ratings
    Visit Website
  • MarkMagic
    48 Ratings
    Visit Website
  • Descartes Sellercloud
    98 Ratings
    Visit Website

About

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

About

Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail brands and logistics service providers

Audience

Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

12Return
Founded: 2010
Netherlands
12return.com

Company Information

Return Rabbit
United States
returnrabbit.com

Alternatives

Alternatives

Swap

Swap

Swap Commerce

Categories

Returns Management Supported
Shipping Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Not Supported
Purchasing Not Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Integrations

Shopify Supported
Gorgias Not Supported
Intercom Supported
LiveChat Supported
Magento Supported
ShipHero Not Supported
ShipStation Not Supported
Slack Supported
UPS Ready Supported
Zendesk Supported
Zuora Supported

Integrations

Shopify Supported
Gorgias Supported
Intercom Not Supported
LiveChat Not Supported
Magento Not Supported
ShipHero Supported
ShipStation Supported
Slack Not Supported
UPS Ready Not Supported
Zendesk Not Supported
Zuora Not Supported
Claim 12Return and update features and information
Claim 12Return and update features and information
Claim Return Rabbit and update features and information
Claim Return Rabbit and update features and information