Related Products
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About
12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce.
Prepared for global returns
In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business.
No one-size-fits-all
You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more.
Multi-language customer interface
Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages.
It works with any system
Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.
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About
RetJet RMA Manager is an advanced tool designed to streamline and automate the returns, exchanges, and warranty management processes for online stores.
This software seamlessly integrates with a wide range of platforms, including:
Shopify
PrestaShop
Magento
WooCommerce
Shoper
BaseLinker
And many more…
Key Features:
Handle Return Requests: Easily manage returns, refunds, and exchanges for your customers.
User-Friendly Interface: Customers can initiate returns through an intuitive, transparent process, improving their overall experience.
Customization:
Tailor the RMA Process: Set specific return policies, adjust workflows, and customize the system to fit your business needs.
Automated Notifications:
Stay informed with automated notifications that keep both merchants and customers updated on the status of their returns, ensuring smooth communication.
Key Benefits:
Reduce Manual Work
Enhance Customer Satisfaction
Boost Operational Efficiency
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Retail brands and logistics service providers
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Audience
RetJet RMA Manager is designed for e-commerce store owners who want to streamline return, exchange, and warranty management across various platforms like Shopify, PrestaShop, Magento, WooCommerce, Shoper, and BaseLinker.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39/month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information12Return
Founded: 2010
Netherlands
12return.com
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Company InformationRetJet
Founded: 2025
Poland
retjet.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Supported
Automated Exchanges
Not Supported
Branded Experience
Supported
Custom Return Policy
Supported
Inventory Management
Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
Shipping Features
Air Shipping
Not Supported
Bills of Lading
Not Supported
Container Shipping
Not Supported
Freight Shipping
Not Supported
Ground Shipping
Not Supported
Import / Export
Not Supported
Ocean Shipping
Not Supported
Parcel Shipping
Supported
Quotes / Estimates
Not Supported
Shipment Tracking
Supported
Warehouse Management
Not Supported
Warehouse Management Features
3PL Management
Supported
Barcoding / RFID
Supported
Category Customization
Not Supported
Channel Management
Supported
Demand Planning
Not Supported
Inventory Management
Supported
Location Control
Supported
Order Management
Not Supported
Purchasing
Not Supported
Quality Control
Supported
Receiving / Putaway Management
Supported
Returns Management
Supported
Shipping Management
Supported
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Integrations
Magento
Supported
Shopify
Supported
Base.com
Not Supported
Intercom
Supported
LiveChat
Supported
PrestaShop
Not Supported
Shoper
Not Supported
Slack
Supported
UPS Ready
Supported
WooCommerce
Not Supported
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Integrations
Magento
Supported
Shopify
Supported
Base.com
Supported
Intercom
Not Supported
LiveChat
Not Supported
PrestaShop
Supported
Shoper
Supported
Slack
Not Supported
UPS Ready
Not Supported
WooCommerce
Supported
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