Best Communications Software for 1CRM

Your power browser. Shift is the first browser to merge all your web apps into one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Connect all of your Gmail, Outlook, and Office 365 accounts and manage everything from one centralized window. Build out your Shift browser with apps that integrate seamlessly so you have ultra-fast access to all the tools you use to stream, shop, work, browse, and stay connected. Shift brings it all together. We don’t use the internet for a simple search anymore. Every day, we juggle apps, hundreds of tabs, and multiple accounts—but while big browsers make that feel messy, Shift makes it simple. Tired of logging in and out? Stay logged into multiple accounts within the same app so you can toggle between profiles easily. Create multiple browser workspaces that keep different kinds of tabs, bookmarks, apps, and inboxes separate.

Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.

GoTo Meeting provides a fast, easy and reliable online meeting solution designed to power workforce productivity. Build better relationships and drive business outcomes by meeting face to face, sharing presentations and chatting with colleagues all with the click of a button. Leveraged by many of the largest companies around the world, GoTo Meeting is trusted by millions of people everyday for professional real-time virtual communication and collaboration. Meet confidently with crystal clear audio and video over a simple and intuitive interface. GoTo Meeting Smart Assistant takes productivity to the next level with time saving features like meeting transcripts. GoTo Meeting mobile apps give you the power to meet seamlessly no matter where you are in the world.

Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment your list and automate your messages to drive more engagement and sales for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth, all from one place. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster.

Connect. Organize. Get things done. Email, calendar, contacts all in one place. Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles. Book conference rooms and track RSVPs for meetings right from your calendar. Make plans and coordinate schedules by sharing calendars and seeing when your coworkers are available. Get peace of mind with enterprise-grade security trusted by many of the world’s largest organizations. Outlook works around the clock to protect your confidential information, without getting in your way. Outlook anticipates your needs. Travel and bill payments are automatically added to your calendar, and intelligent reminders help keep you on track. Search helps you find information quickly.

Professional online meetings built for business. Easy to set up and join · Powerful collaboration tools. Made by Microsoft. With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you. Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people. Use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Expertly manage your online meetings with advanced calling options, like muting one or all participants and transferring presenter control. Trust in business-quality meetings with encrypted video and audio streams, and 24/7 phone support when needed. Enjoy industry-leading HD video for online meetings that feel top quality and trustworthy. Focus more on the people in your call, with added features like automatic cropping and head tracking.

Get more done with Gmail. Now more secure, smarter and easier to use—helping you save time and do more with your inbox. See what’s new at a glance, and decide what you want to read and respond to. Get nudges that remind you to follow up and respond to messages, so that nothing slips through the cracks. View attachments, RSVP to events, snooze messages and more without opening any emails. Gmail blocks 99.9% of dangerous emails before they reach you. If we think something seems phish-y, you’ll get a warning.

G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.

A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.

SimplyCast is an ISO 27001-certified, leading provider of interactive and multi-channel engagement software for organizations worldwide. Providing both emergency and non-emergency communication technology, SimplyCast offers 20+ communication tools and channels to help organizations maximize their efficiency. The company's 360 Customer Flow Communication Platform is a feature-rich solution combining marketing automation, inbound marketing, and interactive communication. With customers in over 175 countries, including many of the most recognized brand names around the globe in retail, non-profit and hospitality industries, SimplyCast provides organizations the ability to effectively reach customers on their preferred mode of communication.

RingCentral Engage enables companies internationally to manage all their digital customer care channels through one unified platform. Using RingCentral Engage, you can aggregate and distribute customer messages coming from Mobile, Social Media, Messaging apps, Email and many other channels through one unique interface, making it easier and more efficient to manage clients' inquiries. Not only this increases your efficiency while reducing your workload, but it also has a direct impact on your customers' satisfaction and enables you to better monitor your team's success. Handle large volumes of interactions on Facebook, Twitter, Instagram, YouTube, and other social media apps. Chat with customers using WhatsApp, Apple Messages for Business, Facebook Messenger, Instagram Direct Messages, Google Business Messages, and in-app messaging on any web, iOS, or Android device.

Voxloud is the first cloud-based phone system in Italy to integrate AI to increase productivity and save you time. Your customers are already familiar with your current landline number, so bring it with you when you switch to Voxloud. It won’t cost you a penny. Activate your new landline number and phone system in 59 seconds and communicate professionally from day one. Say goodbye to your physical phone system and start working smarter with Voxloud’s cloud phone system. One telephone system for all your communications. Specially designed for small and medium-sized. Connect incoming calls to the right person faster with an interactive voice response system (IVR) featuring one or more levels. Work anywhere, any time on your laptop, tablet, or smartphone using our apps and VoIP telephones. Add users in any location and modify your phone system’s rules with just a few clicks. Add context to your phone conversations with the most famous CRM integrations on the market.

RingCentral Contact Center is an omnichannel, cloud-based contact center solution that helps improve the overall call center experience. Equipped with intelligent IVR, self-service options, and integrated with smart routing functionality and unified communications capabilities, RingCentral Contact Center helps optimize staff scheduling, improves call center efficiencies, and increases customer satisfaction. RingCentral Contact Center’s industry-leading tools enable customers to connect more quickly and easily with the agent who can best handle their needs. The platform offers various third-party integrations that include Google, Salesforce, Zendesk, Box, and other popular CRMs. With RingCentral Contact Center, users can choose their preferred mode of communicating with the company, such as chat, SMS, social media, voice, and more.