Best AI Agents for Intercom
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Compare the Top AI Agents that integrate with Intercom as of May 2026
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This a list of AI Agents that integrate with Intercom. Use the filters on the left to add additional filters for products that have integrations with Intercom. View the products that work with Intercom in the table below.
What are AI Agents for Intercom?
AI agents are autonomous systems designed to perform specific tasks by simulating intelligent behavior. They can perceive their environment, make decisions, and take actions to achieve particular goals based on their programming or learning. These agents can be rule-based, relying on pre-set instructions, or machine learning-based, adapting their behavior over time through experience. AI agents are used in various applications, from virtual assistants to self-driving cars and even decision-making systems in business. Their capabilities range from simple automation to complex problem-solving and predictive tasks. Compare and read user reviews of the best AI Agents for Intercom currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
3
Assembled
Assembled
Assembled's AI agents deliver intelligent automation across chat, email, and voice that listens, reacts, and takes real action to resolve complex issues. AI Chat Agents automate up to 70% of cases with natural conversations, connecting to tools like Shopify for actions beyond answers. AI Voice Agents handle unlimited simultaneous conversations with lifelike interactions, eliminating phone trees and wait times while providing 24/7 support capacity. AI Email Agents resolve cases instantly, clearing backlogs and maintaining fast response times during volume spikes. All agents integrate seamlessly with your knowledge base, CRM, and internal tools, maintain brand consistency with custom style guides, provide smart handoffs with full context, and scale infinitely without headcount.Starting Price: Talk to sales to learn more -
4
WorksBuddy
WorksBuddy
WorksBuddy is an AI Agent Suite, Built to Run Your Business. So You Don’t Have To . It's like having a full team of AI employees managing your operations 24/7. Most businesses don’t fail because of bad ideas, they fail because execution breaks, leads go cold, follow-ups get missed, tasks pile up, and disconnected tools create chaos. WorksBuddy solves this by replacing scattered apps and manual workflows with one fully integrated system powered by coordinated AI agents. From capturing and qualifying leads to managing tasks, running email communication, generating invoices, and automating workflows, everything happens seamlessly. Instead of chasing work, your business starts running on autopilot, faster execution, higher conversions, and zero operational bottlenecks. Built for founders, startups, and scaling teams, WorksBuddy helps you grow without hiring endlessly or burning out, turning your business into a system that simply runs itself.Starting Price: $0/month -
5
AIssist.io
Aissist.io
Aissist.io is an Agentic AI platform that completes real work inside your existing tools. Digital Agents handle tagging, responding, following up, escalating, summarizing, updating records and connecting to external systems so your team can focus on growth instead of repetitive tasks. Companies using Aissist achieve an average automation rate of 83%, deliver 2x performance at 50% cost compared with other automation tools and maintain a 4.8+ CSAT. Aissist learns from your historical data, documents and product knowledge. It understands text, images, video and voice, supports all major global languages and works across chat, email, social media, SMS and WhatsApp. It can connect to any system through public APIs. Aissist fits into your workflow, collaborates with your team and removes repetitive workload so humans can focus on high value work.Starting Price: $0.12 per interaction -
6
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
7
Zapier
Zapier
Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.Starting Price: $19.99 per month -
8
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
9
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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10
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
11
Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
12
Beam AI
Beam AI
Beam AI is the leading AI automation platform, already deployed by Fortune 500 companies and startups. It helps enterprises become AI native by building and deploying production-ready AI agents that actually work. Unlike typical AI solutions that fail in production, our agents thrive in real business environments, specially for HR and Finance use-cases. With Beam, you get measurable automation results from week one.Starting Price: Starting from $49 (Pro Plan) -
13
Adapt
Adapt.com
Adapt is an AI-powered platform designed to function as a centralized “AI computer” for businesses, helping teams work more efficiently across their entire tech stack. It integrates with tools like Slack, data warehouses, marketing platforms, and business intelligence systems to provide instant answers and insights. Users can ask questions in natural language, and Adapt gathers relevant data from connected systems to deliver actionable responses. The platform also automates workflows, builds internal apps, and enables cross-system analysis without requiring manual effort. Adapt is accessible via a web app or directly within Slack, making it easy for teams to adopt without changing their workflow. It enhances productivity by reducing repetitive tasks, streamlining communication, and centralizing access to company data. With strong security measures, including encryption and compliance standards, Adapt ensures that sensitive business data remains protected.Starting Price: $500/month -
14
Agent.ai
Agent.ai
Agent.ai is a professional network and marketplace for AI agents, offering a platform where users can discover, connect, and hire AI agents to perform specific tasks. This platform acts as a hub for individuals and businesses seeking to integrate AI agents into their workflows, whether for automation, data processing, or other specialized tasks. It allows users to explore a wide range of AI agents tailored to different needs and industries, making it easier to find the right AI solutions for various use cases. Agent.ai aims to foster a community of AI enthusiasts and professionals to connect, collaborate, and advance the field of AI-driven automation.Starting Price: Free -
15
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
16
Skypoint AI Platform
SkyPoint Cloud
The Skypoint AI Platform is a powerful data and AI solution designed for regulated industries like healthcare, finance, and the public sector, enabling seamless data integration and advanced AI-driven automation. Built on an open-architecture data lakehouse, it consolidates structured and unstructured data into a single source of truth while ensuring governance, security, and compliance. The platform provides end-to-end AI capabilities, including business intelligence, AI agents, and copilots, helping organizations streamline operations and improve decision-making. By leveraging compound AI systems with specialized language models, retrievers, and external tools, Skypoint delivers tailored, intelligent solutions to meet industry-specific challenges.Starting Price: $24,995/month -
17
Fini
Fini
Fini is the AI platform redefining enterprise customer support. Our AI agent, Sophie, acts like your best support rep—resolving up to 80% of tickets end-to-end with no human intervention. Trained on your existing knowledge base and workflows, Sophie delivers fast, accurate, and on-brand responses across tools like Zendesk, Intercom, Slack, Discord, and more. Built for complexity, Sophie goes beyond chat: she can take action, personalize responses, remember past conversations, and continuously improve. SOC 2, GDPR, HIPAA, and ISO compliant, Fini is trusted by industry leaders like HackerRank, Qogita, and Columntax to scale support and cut costs—without sacrificing customer satisfaction. Launch in minutes, improve in days, and transform your support operation in 60.Starting Price: $0.69 per resolution -
18
eesel AI
eesel.ai
eesel AI is a plug-and-play AI platform built to automate and enhance customer service operations. It connects instantly with tools like Zendesk, Freshdesk, Jira, and Confluence to learn from past tickets and internal documentation. The platform acts like a new teammate, handling frontline support, drafting replies, and triaging tickets across all channels. eesel AI adapts to your tone of voice to deliver consistent, human-like responses. Teams can automate ticket routing, tagging, and resolution to keep help desks organized. Built-in testing and sandbox environments allow safe rollout and performance measurement. eesel AI helps customer support teams save time, reduce costs, and resolve issues faster.Starting Price: $239 per month -
19
TeamCreate AI
TeamCreate AI
Build your dream team in minutes with TeamCreate AI. AI co-workers go beyond assistants, assign them tasks, connect them to 200+ apps and tools, and communicate via Slack and email. TeamCreate AI workers are no-code and customizable for roles in sales, marketing, finance, product, support, operations, and more. Unlike single-function AI assistants, you can tailor your AI worker to your specific needs, like a quick-learning junior hire. Simply assign or ask them to perform tasks and watch them adapt rapidly. From startups to public companies, the key to success is hiring great people and figuring out how to pay for them. With TeamCreate AI workers, businesses can scale rapidly without financial constraints and time-intensive recruitment and onboarding. Think of your new AI worker as a fast-learning junior hire. Assign tasks and leverage their multilingual skills (English, Mandarin, Spanish) for seamless team integration.Starting Price: $8.50 per 1M AI cycles -
20
Latenode
Latenode
Latenode offers no-code simplicity, full-code power, and AI intelligence. Build and automate interactions between any services that have APIs. Use no-code nodes, or write your own code. Instead of spending time searching for the necessary API and going through the documentation, simply voice your request to the AI assistant and receive ready-made code. Latenode is a powerful data platform designed to simplify the integration of various marketing tools. It provides an integrated system that eliminates data discrepancies and enhances operational efficiency through seamless integration. Ready-made connectors for popular SaaS services or custom code for complete freedom. Send a Slack notification to your team and an email confirmation to the client. Use conditional logic to route your scripts based on incoming data. Use a cloud-based API building kit to create workflows that connect any applications.Starting Price: $17 per month -
21
Lantern
Lantern
Lantern is an AI-powered revenue platform designed to help sales and marketing teams close deals faster and smarter by consolidating customer, prospect, and intent data into a unified system. The platform offers tools such as Champion Chaser, which increases the sales pipeline by monitoring signals within the customer base, and Buyer Persona Tracker, which tracks when new buyers join a target account and auto-populates their data. Lantern's Workflow Engine integrates with over 50 applications, automating updates based on customer actions, from job changes to call insights, ensuring teams stay ahead of engagement opportunities. By centralizing data, Lantern empowers teams to leverage AI-powered insights, streamline sales tools, and achieve unprecedented growth. The platform is SOC II secure and offers quick deployment with numerous app integrations.Starting Price: $25,000 per year -
22
VoltAgent
VoltAgent
VoltAgent is an open source TypeScript AI agent framework that enables developers to build, customize, and orchestrate AI agents with full control, speed, and a great developer experience. It provides a complete toolkit for enterprise-level AI agents, allowing the design of production-ready agents with unified APIs, tools, and memory. VoltAgent supports tool calling, enabling agents to invoke functions, interact with systems, and perform actions. It offers a unified API to seamlessly switch between different AI providers with a simple code update. It includes dynamic prompting to experiment, fine-tune, and iterate AI prompts in an integrated environment. Persistent memory allows agents to store and recall interactions, enhancing their intelligence and context. VoltAgent facilitates intelligent coordination through supervisor agent orchestration, building powerful multi-agent systems with a central supervisor agent that coordinates specialized agents.Starting Price: Free -
23
Fin
Intercom
Fin is a leading AI agent designed to deliver exceptional customer service by providing high-quality answers and resolving complex queries faster than competing AI agents. It features an all-in-one workspace to analyze, train, test, and deploy AI models without coding, enabling continuous improvement in customer interactions. Powered by the patented Fin AI Engine™, the platform refines queries, generates responses, validates accuracy, and optimizes performance for reliable outcomes. Fin integrates seamlessly with popular helpdesk platforms like Intercom, Zendesk, and Salesforce, supporting omnichannel communication across voice, email, live chat, and social messaging apps. It offers 24/7 support with human handoff and customizable workflows to fit existing business rules. With a pricing model based on resolutions, Fin ensures cost efficiency while driving outstanding customer experience.Starting Price: $0.99 per resolution -
24
BotDojo
BotDojo
BotDojo is an enterprise-grade AI enablement platform that empowers organizations to design, deploy, monitor, and scale intelligent agents across chat, voice, email, and web channels using a low-code visual workflow builder, while integrating deeply with enterprise data sources and systems. It provides over 100 ready-made templates to accelerate common use-cases (such as support automation, knowledge search, sales insights, and internal ops), supports branching logic, memory, tool orchestration (code, RPA, web browse), and connects to CRMs, ticketing systems, and databases. BotDojo also delivers human-feedback loops and continuous agent learning by enabling employees to coach agents via feedback queues, codifying corrections into memory and prompts, and evaluating performance through robust observability (audit trails, metrics such as deflection, first-contact resolution, and cost per interaction).Starting Price: $89 per month -
25
Plain
Plain
Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.Starting Price: $35 per month -
26
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
27
elvex
elvex
elvex is an enterprise generative AI platform designed to help organizations adopt, manage, and scale the use of AI tools across their teams in a secure and structured way. It acts as a centralized interface that connects employees to multiple large language models and AI services while managing authentication, security, and governance behind the scenes. Rather than being its own language model, Elvex functions as a management layer that routes requests to external AI providers and delivers responses through a controlled environment that protects company data and ensures compliance. Users can create custom AI assistants and multi-step workflows that integrate with internal tools, databases, and productivity platforms, allowing teams to automate tasks such as analyzing data, drafting content, or generating reports. It includes ready-to-use agents as well as tools for building new ones without coding, enabling employees to design AI workflows that match their roles.Starting Price: Free -
28
OctoClaw
OctoClaw
OctoClaw is a managed AI agent platform designed to act as a 24/7 “AI personal employee” that can autonomously execute real-world tasks such as research, administrative work, and online purchasing without requiring technical setup or coding knowledge. It provides users with always-on agents running in the cloud, allowing them to assign tasks that continue executing even when they are offline, effectively turning AI into a continuous operator rather than a reactive assistant. It offers specialized agents for different functions, including deep research that scrapes dozens of sources and summarizes insights, executive assistance that manages calendars and drafts emails, and deal-hunting agents that monitor prices and trigger purchases automatically based on user-defined conditions. OctoClaw integrates directly with commonly used tools such as Gmail, Slack, Notion, and browsers, enabling agents to operate within existing workflows and environments.Starting Price: $9.99 per month -
29
Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
30
Lorikeet
Lorikeet
Lorikeet is an AI support agent designed to handle complex customer service issues by following the same workflows as human agents. Unlike basic AI chatbots limited to simple queries, Lorikeet's unique architecture enables it to perform tasks equivalent to human agents, allowing companies to scale their support without increasing headcount. The AI agent integrates seamlessly with existing support systems, accessing help centers, reference materials, and standard operating procedures to provide accurate and contextually relevant responses. It engages with customers when it has sufficient context and defers to human agents when necessary, ensuring appropriate and confident interactions. Lorikeet's agent follows complex, multi-step processes, gathering data, making decisions, contacting internal teams as required, delivering human-like conversations, and being highly reliable.Starting Price: $500 per month
