Best Agentic Commerce Platforms in the USA

Triple Whale lets you easily manage and automate analytics, attribution, merchandising, forecasting and more—in the palm of your hand. We simplify, inform & save you time! No need to flip between tabs & apps. We integrate ecommerce & marketing data from all your favorite tools: TikTok, Facebook, Google, and more. Triple Whale lets you: - Trust your attribution data to make better decisions. - Seamlessly gain insight into what is and isn't working - Forecast & track your most crucial DTC metrics - Track and visualize your customer journeys across channels - Easily determine top performing creatives and themes - Gain data insights from our AI with anomaly detection and recommendations We’re building AI to help you reduce errors and operate better across all your tools. Moby by Triple Whale is an AI-powered platform that connects your raw data to intelligent AI agents, transforming it into actionable business insights within seconds.

The new standard in online payments. Stripe is the best software platform for running an internet business. We handle billions of dollars every year for forward-thinking businesses around the world. Stripe builds the most powerful and flexible tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Millions of the world’s most innovative technology companies are scaling faster and more efficiently by building their businesses on Stripe. We believe that payments is a problem rooted in code, not finance. We obsessively seek out elegant, composable abstractions that enable robust, scalable, flexible integrations. Because we eliminate needless complexity and extraneous details, you can get up and running with Stripe in just a couple of minutes.

Build a business that’s ready for anything. Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow. Start with the rock-solid foundation of a powerful ecommerce platform. Spark creativity and craft beautiful store experiences with design tools that know no bounds. Tame operational complexity with an easy-to-use, secure platform that's up when you need it most. Deliver lightning-fast commerce experiences that keep your customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. Scale and grow smarter without complexity holding you back.

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place

fabric NEON is an agentic commerce platform built to help brands optimize their product catalogs for AI-driven search and discovery. It enables retailers to monitor how their products appear across AI engines like ChatGPT and Gemini. The platform analyzes catalog visibility, content depth, and intent alignment to identify optimization opportunities. With built-in monitoring, brands can benchmark performance using system and custom prompts. fabric NEON also accelerates product onboarding by enriching SKUs with intent-rich product data. Flexible integrations allow seamless activation across existing commerce stacks and data feeds. The result is faster time to market and improved conversion in AI-powered commerce channels.

Agentic Commerce is a developer-centric platform for creating intelligent, AI-powered shopping experiences that act like autonomous sales agents to guide customers through discovery, search, product selection, and conversion across digital commerce channels. It provides tools, APIs, and modular components that help teams embed natural language understanding, personalized recommendations, adaptive search, and conversational interfaces directly into their storefronts or apps, enabling shoppers to interact with sites using human-like language and intent. It supports automated personalization that dynamically adjusts content and suggestions based on real-time behavior, visitor signals, and business rules, reducing friction and improving relevance without manual merchandising. Built for flexibility and scale, Agentic Commerce enables integration with existing ecommerce systems and data sources so developers can extend functionality and track performance.

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.

Mirakl is a leading enterprise marketplace and dropship platform that enables retailers, distributors, and manufacturers to expand assortment and accelerate eCommerce growth. Its unified platform powers third-party marketplaces, dropship operations, supplier catalog onboarding, retail media, and global seller payouts. Trusted by over 450 companies worldwide, Mirakl supports more than 100,000 sellers and processes billions in marketplace transactions annually. The platform helps businesses scale product selection without inventory risk while automating operations for greater efficiency and profitability. With Mirakl Ads, companies can unlock retail media revenue through AI-driven advertising solutions optimized for marketplace environments. Mirakl Connect links brands and sellers to the right marketplaces, streamlining onboarding and growth opportunities. Mirakl Nexus extends this ecosystem as the agentic commerce brain, connecting shoppers and merchants to AI platforms.

Alokai is a comprehensive Frontend as a Service (FaaS) platform built for composable commerce. It enables enterprises to create, deploy, and manage headless ecommerce storefronts without replatforming their existing backend systems. Alokai integrates seamlessly with leading commerce, CMS, and ERP solutions such as SAP, BigCommerce, commercetools, and Magento. Its production-ready storefront accelerates time to market with out-of-the-box integrations and customizable components. Businesses can modernize their frontend architecture while maintaining flexibility and reducing transformation risks. Alokai also provides tools for performance monitoring, security alerts, and continuous optimization. Designed for agility, it helps brands innovate faster while maintaining full control over their ecommerce stack.

Create amazing customer experiences with modern commerce. commercetools is the world’s leading commerce platform built on modern MACH principles (Microservices support, API first, Cloud native and Headless), allowing you to work with, not around, your commerce solution to tailor experiences to the exact needs of your business and its customers. Experience the freedom to develop using the world’s leading enterprise commerce platform. Take back control of how your commerce experience looks, feels and functions. Freedom to choose tools, features and functionality that fit your workflow and goals. Highly scalable and effortlessly handles even the largest traffic peaks. Tried and praised by many Fortune 500 B2B and B2C brands.

Pipe17 flexible approach solves ecommerce operations problems at every stage of growth. Use the services you need today and add more when you need them. With Pipe17 DTC merchants can scale up their multi-channel business and increase their revenue without increasing their operational headaches. Pipe17 lets you manage your B2B and B2C channels, avoid stock outs and keep both channels running smoothly from a single dashboard. Pipe17 connects your Point of Sale systems with your ecommerce platform and 3PL to give your customers the ability to order online and pick up in store or order in store and deliver online. Integrating every system you need for your ecommerce business takes too much time and costs too much money. That’s why we’re here. Pipe17 is the simplest, fastest, most reliable way to connect two or more applications for synchronizing orders, inventory and products, whether it’s 1000s of orders a month, or 1000s of orders an hour.

TradeOS is a revolutionary AI-powered trading operating system designed to reshape global market trading experiences through Agentic Commerce. The platform supports professional technical analysis tools such as candlestick charts and covers a wide range of assets, including stocks, gold, forex, and cryptocurrencies. By deeply integrating professional data sources and advanced analytics, TradeOS provides real-time, reliable market insights and round-the-clock automated trading support. It connects multi-dimensional market data with intelligent analysis tools to enable efficient and precise trading decisions. Its core feature, “Vibe Code,” empowers users with high customization capabilities, allowing them to configure AI agents according to their trading strategies, risk preferences, asset focus, and trading frequency, creating a personalized trading assistant.

The decentralized commerce layer of the agentic economy We have solved the hard problems of decentralized commerce, so you can easily enable any agent to exchange any asset, verifiably, with low fees. Our no-code, low-cost tools make it easy to start decentralized agentic commerce in just a few clicks. With Boson dACP you can enable any agent to exchange any asset through the decentralized commerce layer of the agent stack—providing MCP-compatible infrastructure that integrates seamlessly with existing agent frameworks. Agents can autonomously handle everything from everyday purchases to high-value transactions, giving you full control of the commerce experience.

Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences.

​Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. ​

LiveX AI delivers human-like, agentic AI assistants designed to increase retention, drive revenue growth, and reduce support costs for B2C and DTC brands. Its AI agents, available across chat, voice, email, search, QR codes, SMS, and in-app messaging, engage users empathetically to resolve issues, update accounts, recover carts, guide purchases, and even proactively prevent churn with personalized, real-time interactions. Supporting full customer journey coverage, from pre-sale assistance and onboarding to loyalty and support, these agents achieve up to a 35% reduction in churn and over 90% self-service resolution rates, turning customer experience into a scalable growth engine. The platform features omnichannel reach, fast deployment, enterprise-grade reliability, and integrations with tools like Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. LiveX AI also empowers human agents through real-time assistance.

Envive AI is an agentic revenue engine built to transform static online stores into dynamic, learning commerce ecosystems by deploying an ensemble of specialized AI agents that work together to guide shoppers, personalize search, and enrich product discovery in real time, all while maintaining brand voice, safety, and compliance. Its Sales Agent helps visitors find exactly what they need through natural language understanding and continuous learning from real shopper behavior, reducing confusion points and abandoned carts, while the Search Agent interprets complex queries like “durable under $100” and eliminates keyword guesswork to surface relevant products quickly. Envive also includes data enrichment that continuously repairs, structures, and enhances product catalogs so that agents can deliver accurate recommendations and support higher visibility across search and generative channels, improving shopper confidence and conversion.

Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.