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When downtime equals dollars, rapid support means everything. Whether you are an IT manager or a consultant, you need to quickly respond when tech issues emerge. RescueAssist gives you the immediate, secure, reliable connectivity you need to diagnose problems and resolve them fast. IT technicians can also use the unattended support feature to conveniently access unattended computers and servers for routine maintenance or after-hours work. Your tech team can share access to machines for efficient scheduling of tasks and collaboration.