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Audience

Slack supports a wide range of customers, from two-person startups to Fortune 10 companies. Approximate 77% of the Fortune 100 uses Slack.

About Slack

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

Pricing

Starting Price:
$6.67 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Slack offers API access

Ratings/Reviews - 231 User Reviews

Overall 4.6 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Company Information

Slack
Founded: 2014
United States
slack.com

Videos and Screen Captures

Slack-Channels

Slack-Channels

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Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Online

Slack Frequently Asked Questions

Q: What kinds of users and organization types does Slack work with?
Q: What languages does Slack support in their product?
Q: What other applications or services does Slack integrate with?
Q: Does Slack have an API?
Q: Does Slack have a mobile app?
Q: What type of training does Slack provide?
Q: Does Slack offer a free trial?
Q: How much does Slack cost?

Slack Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Document Management
Project Management
Real Time Editing
Task Management
Video Conferencing
Contact Management
Content Management
Version Control

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Activity / News Feed
Blogs
Event Calendar
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Photo Gallery
Social Sharing
Telephony
Video Chat
Voice Chat
Email Management
Event Calendar
Newsletter Management
Survey Management

Messaging

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
End-to-End Encryption (E2EE)
Payments
Self-Destructing Messages

Remote Work

Collaboration
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Credential Management
Project Management

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Team Chat

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
End-to-End Encryption (E2EE)
Payments
Self-Destructing Messages

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Task Management
Video Conferencing
Surveys & Feedback

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration
Fax Management
Voice Mail

Video Conferencing

Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Electronic Hand Raising
On-Demand Webcasting
Presentation Streaming
Record & Playback Ability
Whiteboard

Web Conferencing

Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Electronic Hand Raising
On-Demand Webcasting
Presentation Streaming
Record & Playback Ability
Whiteboard

Slack Additional Categories

  • Rahul B.
    Product support specialist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best communicator"

    Posted 2024-09-22

    Pros: Easy to use and integrate with organization emails.
    User Interface is very friendly. Easy to identify the status of the users.

    Cons: Most of the time we are getting notifications from Atlassian Jira which is also connected with Slack.

    Overall: While escalating our software issues, Slack helps us to share the screen and provide values to the other user.

    Read More...
  • Jessica C.
    IT Support Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Efficient communication and smooth collaboration"

    Posted 2024-09-19

    Pros: I like how it makes it easy to create project-specific channels, which helps keep conversations organized. The ability to send direct messages is also useful for resolving issues quickly without cluttering channels. The search functions are very effective, making it easy to find old messages and shared files. I also appreciate the option to make video calls directly from the app, which improves real-time communication.

    Cons: The amount of notifications can become overwhelming, especially in large teams, which can lead to missing important information.

    Overall: Slack is a tool that significantly improves communication and collaboration in teams. Its integration capabilities and channel organization are great advantages that facilitate daily workflow.

    Read More...
  • Angela R.
    System Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack review"

    Posted 2024-09-17

    Pros: I use Slack on a daily basis and it allows me to collaborate with other colleagues and it has a slick design that makes it extremely easy to use. One thing i love most about it is the ability to create multiple channels where i can invite others to join and share ideas. Implementing Slack is easy and straightforward.

    Cons: I have not yet encountered anything negative. I have nothing to dislike about Slack.

    Overall: I love Slack as it makes internal communication easier and effective. Slack supports multiple great features that make communication easier and faster. Their customer support team responds quick when you contact them.

    Read More...
  • Maurice W.
    Team Lead Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My experience with Slack. "

    Posted 2024-09-15

    Pros: Slack is a superb and excellent tool that makes communication easier. I use it daily and what i like best about it is how it allows me to easily and quickly create channels and i can invite colleagues to join. Slack has an intuitive and user friendly interface making it easy to use.

    Cons: I haven't yet experienced any challenges while using Slack so i have nothing to dislike about it.

    Overall: Slack is an exceptional tool for internal communication. It has a friendly and intuitive interface making it easy to use.

    Read More...
  • Faustina E.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Exceptional and robust tool for internal communication. "

    Posted 2024-09-15

    Pros: Slack has organized communication where all conversations and files are easily accessible and reduce email clutter.
    It keeps everything in order with channels, direct messages, and integrations, allowing for quick and fast information information distribution.
    Its integration with other softwares simplifies workflow management, making it easier to keep track of tasks and projects

    Cons: The system is sometimes slow, hence difficult to use smoothly. One has to log off completely just to get it working again. The log in process can also be a hassle, as it does not always go smoothly. The issue when resolved can make a better experience.

    Overall: Slack is a superb and excellent tool that makes internal communication easier. We've been using it for long time and i highly recommend it.

    Read More...
  • Kelvin N.
    Electrical Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Best Team Communication Tool"

    Posted 2024-09-15

    Pros: I love how Slack makes teamwork super easy. Whether it is sending quick messages or sharing files, everything happens in real-time. You can create different channels for different projects, which keeps conversations organized. The design is simple, and even if you are not a tech expert, you will find it easy to use. One of the coolest things is how it integrates with other apps like Google Drive and Zoom, so you do not have to switch between platforms. Slack also has handy features such as voice and video calls, screen sharing, and great file sharing capabilities.

    Cons: While Slack is pretty amazing, the notifications can get overwhelming if you are working with a lot of channels. Also, it is a bit expensive if you need the advanced features, and the free plan offers limited storage. The video conferencing is not as strong as some other apps, and sometimes files do not preview well, especially the large ones.

    Overall: Slack is an awesome tool for team communication and collaboration. It is easy to use, integrates with a ton of apps, and keeps everything in one place. Though the cost and notifications can be a little frustrating, the many benefits definitely make it worth using. If you want a smooth, efficient way to work with you team, then Slack is a must-have!

    Read More...
  • Becky M.
    Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unrivalled Internal Communication and Team Collaboration Tool."

    Posted 2024-09-12

    Pros: Slack enhances real-time team chat by sending direct messages (DMs).
    Slack offers a powerful search features thus making it simple to search files, channels, conversations etc.
    Intuitive and user-friendly interface.
    Ability to integrate with most productivity tools like Asana, Miro etc.

    Cons: Slack delivers excellent performance and benefits thus I have nothing to complain about.

    Overall: Slack is the best platform that provides a good way of communicating and collaborating with team in their workspace and channels.I use Slack to share files quickly.Slack is a good platform for remote work.

    Read More...
  • Stephen D.
    Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack is an excellent official communication tool. "

    Posted 2024-09-12

    Pros: I like how simple and easy it is to install and get started with Slack. I like the fact that i can create channels and communicate with our end users and it makes it extremely easy to brainstorm ideas. It has been an effective tool for professional communication.

    Cons: There is completely nothing i don't like about Slack. It is cost friendly making it affordable to all sizes of companies.

    Overall: I have had a very nice and great experience with Slack and i highly recommend it to all sizes of companies. It offers variety of great features that allows us to easily collaborate on multiple projects.

    Read More...
  • Joshua A.
    HR Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Revolutionary Team Collaboration and Instant Messaging Platform."

    Posted 2024-09-11

    Pros: It is simple to send direct messages with Slack thus enhancing real-time team chat. It is simple and fast to share files with Slack. It is simple to create channels where teams can collaborate on their work assignments. It is simple to search files, channels, team conversations with Slack.

    Cons: Slack lacks a video conferencing feature unless it's been integrated with Huddle to perform that function.

    Overall: It is simple to create collaborative team workspace using Slack. It enhances seamless team communication and collaboration. Slack keeps all our conversations secure and organized.

    Read More...
  • Laura P.
    Director of IT
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack Has Incredible Features that Meet our Communications Needs"

    Posted 2024-09-11

    Pros: Slack has been an essential solution that has play a significant role in streamlining our company's internal communications.
    I am impressed by the simplicity and powerful capabilities of Slack.

    Cons: Since we deployed Slack in our company, we are yet to experience any problems.

    Overall: To be honest, Slack has been a resourceful internal communications tool. I am impressed by the functionality of Slack.

    Read More...
  • Josephine A.
    IT Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack is a game-changer when it comes to internal communication. "

    Posted 2024-09-11

    Pros: I like Slack because it allows me to engage and interact with my colleagues at work. It's a brilliant and easy-to-use tool that doesn't require training to get started with. I like the ability to create channels and also i can invite my colleagues to exchange ideas. Installing Slack is easy and straightforward.

    Cons: To be sincere i don't have anything negative to comment about Slack. It's a great and amazing tool for internal communication.

    Overall: Overall, i use Slack every day and i can really say that it's a brilliant and exceptional tool for internal communication. It had a slick design thus making it very easy to learn and understand.

    Read More...
  • Mary N.
    IT Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack for internal communication. "

    Posted 2024-09-11

    Pros: Slack is one of the best and easiest applications for internal communication. It allows me to create channels and invite my friends and colleagues to discuss ideas. It is simple and easy to install, set up and start working. Slack has a great and responsive customer support team.

    Cons: Until today I haven't experienced any challenges while using slack. Nothing to dislike.

    Overall: Overall, Slack is a brilliant and great application for internal communication. I have been using it for quite a long time and it has helped us to stay connected from different locations across the world.

    Read More...
  • Dennis M.
    System Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack is an amazing and fantastic internal communication tool. "

    Posted 2024-09-09

    Pros: What I like best about Slack is that i can easily and quickly create channels and invite my colleagues. Having all conversations in one place makes it so much easier to stay on top of things and ensure that nothing is missing.

    Cons: One of the challenges i have ever encountered is that Slack is a bit slow in replying in the thread.

    Overall: Overall, I love Slack because it unites the team and makes communication and important tasks addressed to everyone. With it, i find it extremely easy to communicate with the work team and integration with other apps.

    Read More...
  • A Slack User
    Senior lead Product Marketing
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best official communication platform"

    Posted 2024-09-07

    Pros: I like the voice and video call feature of slack. Also, the screen sharing abilities and the file transfer abilities of slack are very good and very much professional. I also like the fact that we can create channels with ease and communicate with our End users too.

    Cons: I do not have any major dislikes with Slack. It is very simple and clean software.

    Overall: My overall experience has been very good so far with Slack. The mobile application is also very good and the UI is very much intuitive.

    Read More...
  • Maria P.
    Director of Operations
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Slack Has Been a Highly Reliable Solution"

    Posted 2024-04-10

    Pros: Slack has been an effective and easy to implement communication solution.
    I like the safety features and accuracy of Slack.

    Cons: There is no single feature that I do not like about Slack.
    Slack has been the best.

    Overall: Overall, I have a great experience with this amazing communication software.
    Slack promotes collaboration at our workplace.

    Read More...
  • Mark B.
    Frontend Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful communication & collaboration tool"

    Posted 2024-01-11

    Pros: Slack offers a variety of robust features that allow you to easily manage and collaborate on multiple projects, get real-time updates by integrating with external apps, and the pricing is acceptable.

    Cons: The search function is a bit complex. Everything else satisfies to the full extent.

    Overall: Slack satisfies our needs to the full extent, we are using it to manage more than 30 projects while having them connected to apps such as Asana, Notion, and more. It allows us to automate our workflow.

    Read More...
  • Derek M.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fantastic for efficient communication and collaboration"

    Posted 2024-01-03

    Pros: Slack offers efficient way of communicating and collaborating, its stunning layout and design make it easy to immerse. It also offers powerful search functionality, together with possibility of integrating third-party apps.

    Cons: There happens to be a notification overload if you are working with many channels, the price is a bit costly for advanced features.

    Overall: The most powerful communication tool in our arsenal, makes it easy to communicate, meet, check the notifications and updates on projects. The most amazing thing is that you can integrate your project & task management tool of your choice with it and get real-time updates in Slack.

    Read More...
  • ANis A.
    Ownership Workflow Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The only tool we use for internal communication"

    Posted 2024-01-02

    Pros: Slack is a tool with robust features and smooth functionality. From connecting your 3rd party apps with Slack channels, to easily allowing the team to communicate with external clients on Slack, it's a must-have tool.

    Cons: There is nothing in particular that I disliked except that there could be a longer message history in the free plan.

    Overall: Extremely satisfied with what Slack has to offer, a complete tool for communication and quick collaboration. It also has the amazing call and screen sharing features, which lets you focus better without switching between many apps.

    Read More...
  • Faiza A.
    CEO and Content Creater
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Communication Hub We Can't Live Without"

    Posted 2023-11-20

    Pros: Slack has revolutionized the way we communicate and collaborate. Its intuitive design, seamless integrations, and real-time capabilities have made it an indispensable tool for our team. Despite minor challenges with notifications, the overall experience is a solid 5/5. If streamlined communication and collaboration are your goals, Slack is the answer.

    Cons: While customization options exist, managing notifications can be a bit overwhelming at times. Striking the right balance between staying informed and avoiding notification fatigue takes some tweaking.

    Overall: Slack has become the heartbeat of our team, and it's hard to imagine our workflow without it.
    Intuitive Interface: Slack's user-friendly design makes communication a breeze. From direct messages to channels, everything is organized in a way that just makes sense.

    Seamless Integration: Slack plays well with others. The wide range of integrations allows us to centralize our tools, from project management to file sharing, creating a unified workspace.

    Real-Time Collaboration: The real-time messaging feature keeps us connected. Whether it's a quick question or a project update, the instantaneous nature of Slack promotes efficient collaboration.

    Powerful Search Function: The search functionality is a lifesaver. No more digging through endless threads—finding past conversations and shared files is quick and painless.

    Read More...
  • Bahar A.
    SAAS Expert
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Business meeting Room"

    Posted 2023-11-10

    Pros: Slack revolutionizes team communication, offering seamless messaging and effortless file sharing. Its user-friendly interface boosts productivity, and with easy integration of third-party apps, it's the ultimate tool for enhanced collaboration.

    Cons: It will take sometime to get used to it but I think it's fine when you are getting benefits from it.

    Overall: Overall I must say It is a Game Changer for me. The organized channel structure and notifications of Slack ensure a smooth workflow, making it a preferred choice for fostering efficient and enjoyable team interactions.
    Highly Recommended.

    Read More...
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