Open Trouble Ticketing: a solution to the problem of managing request through the integration of: a powerful request management engine, a simple and intuitive container for FAQ, a sophisticated graphical report tool.

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Categories

CRM, Enterprise

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2018 Thomson Reuters Top 100 Global Tech Leaders 2018 Thomson Reuters Top 100 Global Tech Leaders Icon
2018 Thomson Reuters Top 100 Global Tech Leaders Icon

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Additional Project Details

Languages

English, Italian

Intended Audience

Customer Service

User Interface

Web-based

Programming Language

JSP, Java, JavaScript, PHP, Perl

Database Environment

JDBC, MySQL, PHP Pear::DB, Perl DBI/DBD

Registered

2005-05-17