Open Trouble Ticketing: a solution to the problem of managing request through the integration of: a powerful request management engine, a simple and intuitive container for FAQ, a sophisticated graphical report tool.

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Categories

Enterprise, CRM

License

GNU General Public License version 2.0 (GPLv2), GNU Library or Lesser General Public License version 2.0 (LGPLv2), Mozilla Public License 1.1 (MPL 1.1)

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Additional Project Details

Operating Systems

Linux

Languages

English, Italian

Intended Audience

Customer Service

User Interface

Web-based

Programming Language

Java, JavaScript, JSP, Perl, PHP

Database Environment

JDBC, MySQL, Perl DBI/DBD, PHP Pear::DB

Related Categories

Perl Enterprise Software, Perl CRM Software, PHP Enterprise Software, PHP CRM Software, JavaScript Enterprise Software, JavaScript CRM Software, JSP Enterprise Software, JSP CRM Software, Java Enterprise Software, Java CRM Software

Registered

2005-05-17