ictcrm

The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease.

ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc agent-based manual dialing, preview dialing as well as progressive dialing capabilities.

Features

lead management
account module
project module
role vise security group
call center support
predictive dialing
preview dialing
ivr studio
voice broadcasting
press1 campaign
sms broadcasting
WebRTC
product module
task module

Project Samples

Project Activity

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License

Affero GNU Public License

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Additional Project Details

Operating Systems

Linux

Intended Audience

Customer Service, Non-Profit Organizations, Telecommunications Industry

User Interface

Web-based

Programming Language

JavaScript, PHP

Related Categories

PHP Telephony Software, PHP CRM Software, PHP Softphones, JavaScript Telephony Software, JavaScript CRM Software, JavaScript Softphones

Registered

2025-07-01

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