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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended remote access from/to Windows and macOS PCs, at a price that won’t break your IT budget. Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
Our computer monitoring software allows employees, field contractors, and freelancers to manually clock in when they begin working on an assignment. The application will take screenshots randomly or at set intervals, which allows employers to observe the work process. The application only tracks activity when the employee is clocked in. No spying, only transparency.
IBM NS1 Connect provides fast, secure connections to users anywhere in the world with premium DNS and advanced, customizable traffic steering. NS1 Connect’s always-on, API-first architecture enables your IT teams to more efficiently monitor networks, deploy changes and conduct routine maintenance.
ChangeGear provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity.