DownloadA very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want!
Available under an BSD license from MAPIX Technologies
Features
- Multiple clients and projects, and administrators for each
- Each project can have completely customisable fields for its tickets
- Each project can have completely customisable categories for its tickets
- Each project can have multiple status workflows defined, using custom stati and status transitions, and apply them per category
- When creating a ticket, you can define which fields appear on a per-project per-category basis
- When changing status, you can configure which fields appear on a per-project per-category basis
- Attach files to tickets
- Receive email updates
- Download data as CSV
- Save searches
- Customisable dashboard
- Has a module interface to make it easy to extend
Categories
Help DeskLicense
BSD LicenseFollow Elastik
You Might Also Like
HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers.
Rate This Project
Login To Rate This Project
User Reviews
-
Can't understand other reviews : trying to install this but it is going from failure to failure. No README, no help at all. Maybe the next generation of opensource : not designed to be used, please go to our cloud version !