teleauth-users — Discussions on TeleAuth Client Tools usage and development.

Re: [TeleAuth-Users] Does this work outside the USA?

[Mohit M. <mo...@mu...>]

> Do you have a timeline for when countries (such as the UK) will be
> added?

Probably the end of the year for Australia and Europe (non mobile area
codes.) There are some DTMF bugs that we have to work out.

> I'm also puzzled about where your revenue is coming from.  I

:-)

> understand from your web pages that the service is to be free for
> commercial use (which would be my situation).  Surely it costs you
> money to reliably operate and build out the service?

Good question. We'd like to keep the service completely free and full
featured for as long as we can.

We hope to make money off paying users by providing perferred support
and custom services. Paying customers will also have services hosted
off servers separate from the public ones.

Right now, a paying customer gets:

- HTTP/S access, instead of just HTTP.
- Redundant servers for failover and load balancing.
- Separate servers from the public ones.
- Custom IVR recording.
- No restriction on number of simultaneous calls (dependent on network
bandwidth).
- Preferred support.=20

Eventually, hopefully soon, HTTP/S access and redundant servers will
be available for free users as well.

If you're interested in testing the service for you area codes, shoot
me an e-mail off-line with the country codes and I'll set it up.

Mohit.

--=20
Mohit Muthanna [mohit (at) muthanna (uhuh) com]
"There are 10 types of people. Those who understand binary, and those
who don't."

Re: [TeleAuth-Users] Does this work outside the USA?

[Matt M. <ma...@pa...>]

Hi Mohit,

Thanks for your reply.

On 27 Aug 2005, at 22:46, Mohit Muthanna wrote:

> Sorry... it doesn't work outside North America yet. We are adding
> countries slowly, based on the call rates.
>
> All north american calls require "1" prefixed. International calls
> (when they are added will require 00 before the country code.
>

Do you have a timeline for when countries (such as the UK) will be  
added?

I'm also puzzled about where your revenue is coming from.  I  
understand from your web pages that the service is to be free for  
commercial use (which would be my situation).  Surely it costs you  
money to reliably operate and build out the service?

Regards,

Matt

----
Matt Mower, Technical Sales Specialist, PAOGA Ltd.
ma...@pa... :: +44-7977-076-709

Re: [TeleAuth-Users] Does this work outside the USA?

[Mohit M. <mo...@mu...>]

Sorry... it doesn't work outside North America yet. We are adding
countries slowly, based on the call rates.

All north american calls require "1" prefixed. International calls
(when they are added will require 00 before the country code.

Mohit.

On 8/27/05, Matt Mower <ma...@pa...> wrote:
> Hi.
>=20
> TeleAuth looks very interesting and I registered to try it out.  I
> created a user with :DIAL: permission and registered a phone number
> (using the Ruby API) however whenever I try to call I get an error:
>=20
> {"result"=3D>"ERROR",
> "message"=3D>"Call Failed.",
> "server_id"=3D>"reddwarf",
> "retry"=3D>1,
> "debugging"=3D>nil,
> "version"=3D>0.3,
> "phone"=3D>447977xxxxxx,
> "secret"=3D>nil,
> "result_type"=3D>"DEFAULT"}
>=20
> As you can see i'm trying to call a number in the UK.  I couldn't see
> any advice on dialing codes so I just prepended the country code 44
> as if I was dialing internationally.  Shoud this work at all?  Any
> advice?
>=20
> Regards,
>=20
> Matt
>=20
> ----
> Matt Mower, Technical Sales Specialist, PAOGA Ltd.
> ma...@pa... :: +44-7977-076-709
>=20
>=20
>=20
>=20
>=20
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>=20


--=20
Mohit Muthanna [mohit (at) muthanna (uhuh) com]
"There are 10 types of people. Those who understand binary, and those
who don't."

[TeleAuth-Users] Does this work outside the USA?

[Matt M. <ma...@pa...>]

Hi.

TeleAuth looks very interesting and I registered to try it out.  I  
created a user with :DIAL: permission and registered a phone number  
(using the Ruby API) however whenever I try to call I get an error:

{"result"=>"ERROR",
"message"=>"Call Failed.",
"server_id"=>"reddwarf",
"retry"=>1,
"debugging"=>nil,
"version"=>0.3,
"phone"=>447977xxxxxx,
"secret"=>nil,
"result_type"=>"DEFAULT"}

As you can see i'm trying to call a number in the UK.  I couldn't see  
any advice on dialing codes so I just prepended the country code 44  
as if I was dialing internationally.  Shoud this work at all?  Any  
advice?

Regards,

Matt

----
Matt Mower, Technical Sales Specialist, PAOGA Ltd.
ma...@pa... :: +44-7977-076-709

[TeleAuth-Users] Howdy.

[Mohit M. <moh...@gm...>]

Test 1.

-- 
Mohit Muthanna [mohit (at) muthanna (uhuh) com]
"There are 10 types of people. Those who understand binary, and those
who don't."