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#25 hang input

v1.0 (example)
closed
nobody
hang input (1)
5
2018-02-22
2017-03-09
Ida R
No

Dear SEB,
I've got the problem, when I key in the user and password in my url in the SEB, the SEB seems hang.
But if didnt user SEB, my web is normal.
Please try with my url :http://119.235.255.146/cbt/login.php

Discussion

  • Ida R

    Ida R - 2017-03-09

    I found that My program is not compatible with firefox.
    How to I change SEB based on chroome ?

    I have try to change, in SEB Tools, Tab Browser, User agent for desktop mode, I clicked Custome and input Chroome, but not working.

    please help

     
    • Daniel Schneider

      Ah now I saw this post. Sorry, SEB is currently based on Firefox and that cannot easily be replaced. Ask the provider of your exam system to support Firefox which is still one of the most used standard browsers.

       
  • Daniel Schneider

    • status: open --> pending
     
  • Daniel Schneider

    Your URL doesn't work from here (maybe it's an internal IP address on your local network?). Anyways, we can't just test some websites, you would first need to provide us with all the information which we're asking for on the support page:

    Please always mention, which SEB version and which operating system you are using (for example Windows 7, Windows 8/8.1, Windows 10, OS X 10.11, 10.10, 10.9, 10.8, 10.7, 10.6) and possibly other details about your system!

    Otherwise we cannot answer your questions properly!

    Test your website with Firefox, as SEB for Windows is based on Firefox or Safari if using a Mac. Different OS versions behave differently, so we always need to know which operating system you tested your page.

     
  • Daniel Schneider

    Before we test something ourselfes, send us the log files which SEB generates when you try to access the web site, here it's mentioned where to find the logs for SEB for Windows (3 different files) and for Mac OS.

    Also mention what exam system you're using.

    If you think you tested everything and your website behaves differently with SEB than with Firefox (Windows) or Safari (Mac), provide us with the SEB configuration file(s) you were using (reset the passwords or send us the used passwords in the .seb file by private message). Give us a test login to your exam system and make first sure it's possible to connect to it from outside your local network.

     
  • Daniel Schneider

    • status: pending --> closed
     
  • Daniel Schneider

    Didn't receive further information, cannot reproduce, therefore we're closing this issue.