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Domain not found about the new added domain

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Anonymous
2016-09-25
2017-08-29
  • Anonymous

    Anonymous - 2016-09-25

    Hello, I some question about the using scrollout F1.

    when I added one new domain to scrollout F1, then I send one email from gmail to testing.

    the Log will see

    Sep 24 15:11:34 117-0-0-0 policyd-spf[13680]: None; identity=helo; client-ip=209.85.0.0; helo=mail-ua0-f178.google.com; envelope-from=xxxxxxx@gmail.com; receiver=service@xxxxxx.com
    Sep 24 15:11:34 117-0-0-0 policyd-spf[13680]: Pass; identity=mailfrom; client-ip=209.85.0.0; helo=mail-ua0-f178.google.com; envelope-from=xxxxxxx@gmail.com; receiver=service@xxxxxx.com
    Sep 24 15:11:34 117-0-0-0 postfix/smtpd[13439]: NOQUEUE: reject: RCPT from mail-ua0-f178.google.com[209.85.0.0]: 450 4.1.2 service@xxxxxx.com: Recipient address rejected: Domain not found; from=xxxxxxx@gmail.com to=service@xxxxxx.com proto=ESMTP helo=mail-ua0-f178.google.com

    or
    from other email log

    Sep 25 14:50:42 117-0-0-0 postfix/smtpd[12477]: NOQUEUE: reject: RCPT from knifefish.domain1.com [203.119.0.00]: 450 4.1.2 service@xxxxxx.com: Recipient address rejected: Domain not found; from=enquiry@hkdnr.hk to=service@xxxxxx.com proto=ESMTP helo=knifefish.domain1.com

    I has mark sure the xxxxxx.com is added to scroolout f1 and email server, so I has no idea now

    sorry that I am newbie of using scrollout F1, may be it is stupid question.

    thanks

     
  • Marius Gologan

    Marius Gologan - 2016-09-25

    Try to clear the cache or restart DNS:

    1. In UI click CACHE (hidden in the resource monitor at the top)
    2. from linux cli:
      /etc/init.d/bind9 restart
     
  • Anonymous

    Anonymous - 2016-09-25

    thanks for your help, Marius

    restart the dns not work, but work fine at UI click CACHE.

    just for the record .

     

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