[Roundup-users] E-mail entry to Roundup

[Parker, E. <ep...@ea...>]

Hello,
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Maybe I missed something, but there's two particular issues with the
e-mail gateway that I'm curious about.
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1) E-mailing something with an existing subject line, but no [issue#]
tag, appends to the existing issue, rather then creating a new issue.
    Is there a reason for this? We were trying to think of a good reason
for this happening (workflow wise), and we couldn't really think of a
reason that we wouldn't want a new issue to be created. Is there a good
reason? If not, would it be ok to write up a feature request about it?
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2) E-mailing something that's a full thread, that has no [issue#] in the
subject line, as well as having a unique subject line, stores only the
'delta' of the thread.
    We were thinking that it would be keen that if there was a new issue
being created, that roundup would store the *entire* e-mail, versus just
the part that the person CCing the issue tracker wrote. Does anyone else
think this is merit able/accomplishable?
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If someone could help me out, I'd wouldn't mind the following questions
answered/pointed to (in documentation, or what have you, that I might've
missed. :)) for each of the above:
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    a) Is there a reason for each of the above, that we haven't thought
of? Design reasons/workflow reasons?
    b) If a) isn't because of a rigid reason, would they be able to be
put in a release as feature enhancements?
    c) if b)'s answer is 'no', can I get some tips as to where to look,
what to start plugging at? And if so, should I submit a patch, or will
this not enter the mainline?
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Phew - I hope that came out more legible then it was inside my head. :)
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Thanks everyone!
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    eddie    parker       \/ =20
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