RE: [Mantisbt-dev] Print reports xls and Word formats in Mozilla and MS IE

[Robert F. <rf...@mo...>]

Hi Gary,
Please note that this issue is indeed fixed in CVS, and therefore in the
current version 0.19 pre release.  I've resolved the bug noted below, =
with a
link to the original bug that was fixed.

However, if you could verify the issues you were having with Mozilla, =
and
the version of Mantis, I'll look into it for you.  I have not had any
problems with Mozilla in this respect at all.  You should test this out =
on
several different machines.

Regards,
Robert.

-----Original Message-----
From: man...@li...
[mailto:man...@li...] On Behalf Of gary =
thomson
Sent: Wednesday, 4 August 2004 10:37 PM
To: man...@li...
Subject: [Mantisbt-dev] Print reports xls and Word formats in Mozilla =
and MS
IE


Hi again,

We are seeing the following problem in print reports. I see that there=20
has been a similar issue raised in the bugtracker for Mantis

Does not generate word document when running under SSL=20
http://bugs.mantisbt.org/bug_view_page.php?bug_id=3D0003672

We see the same thing in IE, but note the further problems in Mozilla =
below.

Is there an issue here with Mozilla, or does it just result from our=20
setup? The css file is present however. What progress is there towards a =

fix for the IE problem?

Using Mozilla Firebird
1. Login to secure extranet choosing to remember password
2. Login to mantis choosing to remember password
3. Click View Bugs
4. Click Print Reports
5. Click Excel icon (or Word icon)
   Mozilla dialog box opens prompting to open with default app, or to=20
choose app, or save to disk.
6. Select open with default app (Excel, Word) or choose app
7. Get dialog box titled "HTML Import Error" - Missing file:=20
..mantis/css/default.css
8. File opens in app

Using Netscape 7.1
1. Login to secure extranet choosing to remember password
2. Login to mantis choosing to remember password
3. Click View Bugs
4. Click Print Reports
5. Click Excel icon (or Word icon)
   Netscape dialog box opens prompting to open with default app, or to=20
choose app, or save to disk.
6. Select open with default app (Excel, Word) or choose app
   Can get Security alert
   Click Yes
   Prompt to reenter my extranet username and password
   6.1. if entered correctly app opens report
   6.2. if click cancel twice get dialog box titled "Problem During=20
Load" - Missing file: ..mantis/css/default.css
   6.3. if click "remember password" on the dialog box for this prompt=20
subsequent files opened without prompt appearing
7. Select save to disk
   7.1. Save dialog box opens
   7.2. Save file
   7.3. Navigate to file and x2 click to open it
   Can get Security alert
   Click Yes
   7.4. Prompt to reenter my sten username and password
   Then sequence is as before

Using IE 6.02
1. Click View Bugs
2. Click Print Reports
3. Click Excel icon (or Word icon)
   File download dialog box opens prompting to open, save, cancel, more =
info
4. Clicking either open, or save leads to "IE cannot download ... IE was =

not able to open this Internet site. The requested site is either=20
unavailable or cannot be found. Please try again later."

Thanks in advance,

Gary




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