From: yuriy <yu...@vi...> - 2014-06-20 18:36:38
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Sorry, i forgot to send github username, here it is: snowyurik On 06/21/2014 01:59 AM, yuriy wrote: > Hi, everyone! > I want to contribute a small plugin that changes the look of Mantis. > See attached before.png and after.png > > Name: The Poser > > Description: Shiny look for Mantis. > > Why it will be useful? > 1) Devs and testers are not the only people who use bugtracker. If it > is public - ordinary people, sometimes humanitarian people will use > it. If it is used to to manage enterprise apps - sales will use it, > various managers. And all they want is - something bright and shiny. > They do not care about features. The problem is - they can make your > life a pain. > > 2) People who report bugs (except professional testers) are not > satisfied with your product by definition. They expect your program > will work but it does not. And that they see on your website? For new > clients it is all bright and shiny but for those who have some > problems - it is.. ok, it is not so bad, but it looks like you does > not pay attention to the customers who need help. Like if you talk to > them and play video game in same time. "New clients are welcome, > existing clients are not so important". This people caught a bug, so > they are not happy already and it will be useful to pay a bit more > attention to design, so they will be a little more loyal. > -- -- Best regards, Yuriy Okhonin http://vihv.org http://agavestorm.com email: yu...@vi... skype: yoreck_o +7 950 40 65 803 |