Re: [Linuxwacom-discuss] Wacom Intuos S Bluetooth (partly solved)

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Hi Anna,

I'm not sure that I fully understand your setup issue, although I must
confess I have more experience disabling secure boot
than working with it. I believe instructions to sign your own module
are here[1]. However UEFI does not work on my system
here, so I am unable to test those instructions, i.e. I followed the
instructions up until I received the error message
"EFI variables are not supported on this system".

Best,
Aaron

[1] https://blog.ubuntu.com/2017/08/11/how-to-sign-things-for-secure-boot

On Sat, May 19, 2018 at 3:00 AM, Anna Simon <sim...@gm...> wrote:
> The problem is partly solved. Secure boot is causing the problem. I
> deactivated secure boot, and the device worked perfectly, with bluetooth.
> The problem is though, that I cannot boot my regularly installed system
> without secure boot because it is installed on a pendrive, I had to
> configure secure boot in the UEFI so the system is considered as "trusted".
> I can only boot live systems without secure boot.
> I have the feeling that I cannot do anything about secure boot. Is it
> possible to do something about the custom wacom kernel module so it is not
> blocked by secure boot?
>
> Regards Anna
>
>
> Am 19.05.2018 um 11:04 schrieb Anna Simon:
>
> Well. I deleted the old persistence file and created a new one so I could
> repeat the whole thing once again.
>
> Here is the output during the installation. Strangely, this time, after a
> reboot, I checked the driver version and it was the correct one. However,
> the kernel module still does not load.
>
> I don't know, I had this idea that perhaps the problem is that my tablet was
> not attached to the computer while I installed the OS. However the
> installation of a device such as a graphics tablet should be possible after
> the installation of the OS, right?
>
> I will give it another shot with a live system of xubuntu 16.04. I tried it
> with Mint 18.3 but I cannot even think of compiling the new driver because
> of some broken packages/dependencies/conflicts or so.
>
> Regards
>
> Anna
>
>
> Am 18.05.2018 um 21:41 schrieb Aaron Armstrong Skomra:
>
> Hi Anna,
>
> "version: 2.00" in your screen shot indicates that the driver did not
> install. It should read something like "version: v2.00-0.40.0"
>
> Can you attach the full text output of your installation process?
>
> Best,
> Aaron
>
> On Fri, May 18, 2018 at 10:25 AM, Anna Simon <sim...@gm...> wrote:
>
> Well, I gave it another shot (on a live system with persistence file), but
> the result is the same. The kernel module does not load (see screenshot). I
> did not forget the line you forgot.
>
> Btw I have an Acer v3-372
>
> We do have another PC which is 10 years old, but I think it cannot boot an
> OS form a pendrive any more. And the PC is almost always in use.
>
> There was a similar issue with an old router and my laptop under Linux. The
> router just did not accept my wifi adapter and so the connection the the
> wireless network could not be established. The problem could not be solved.
> Some linux experts advised me to get a new router. Eventually we got a new
> router.
>
> Thanks again an regards
>
> Anna
>
>
> Am 18.05.2018 um 20:16 schrieb Aaron Armstrong Skomra:
>
> On Fri, May 18, 2018 at 1:28 AM, Anna Simon <sim...@gm...> wrote:
>
> Hi Aron,
>
> thanks for your effort.
> However I think I would like to wait 2 days or so before I give it
> another
> try. I wonder if someone else is dealing with the problem. I did exactly
> what you suggest and the result was (as I wrote) that the tablet did not
> even work when connected via USB. The output to the last commands was
> strange. If I understood it correctly it just said that there was no
> Wacom
> driver at all.
> I could not restore the old driver so I had to make an entirely new
> installation. I would like to avoid that.
> I have one question though: did the tablet work (via USB) before you
> installed the new driver?
>
> Hi Anna,
>
> I did not test the USB before installing the driver. I did test to make
> sure
> that the tablet didn't work over Bluethooth before installing the driver,
> just
> in case Ubuntu's kernel pulled changes from upstream into their kernel.
>
> As a note, the warning from your logs:
>
> "Bluetooth: hci0: last event is not cmd complete (0x0f)"
>
> was present when the system was working. Googling that error
> leads me to believe that that is a logging error on 18.04 and might not be
> related to the cause of this problem.
>
> I had a thought that you should to check for a hardware issue. Is it
> possible
> for you check the tablet on a different workstation running linux or use
> a live system on a different workstation to make sure the problem is not
> with the bluetooth hardware on your system.
>
> I also see that I forgot to include the line
>
> $ sudo apt-get install linux-headers-$(uname -r) build-essential
>
> in my copying of the instructions from the wiki.
>
> Best,
> Aaron
>
> I wonder if I could install the new driver on a live-system, just for
> testing. Before I screw up my regular installation.
>
> Regards
>
> Anna
>
>
>
>
> Am 18.05.2018 um 01:20 schrieb Aaron Armstrong Skomra:
>
> Hi Anna,
>
> I downloaded v0.40.0 from Github and tested the latest Intuos Small
> with Blutetooth using its
> Bluetooth connection on a fresh install of Ubuntu 18.04 using Xorg
> (not Wayland). The device
> worked for me, meaning the pen moved the cursor and sent pressure
> readings to applications.
> Here are the commands I used (from the wiki [1]).
>
>        $  cd Downloads/
>        $  tar -xvf input-wacom-0.40.0.tar.bz2
>        $  cd input-wacom-0.40.0/
>        $  if test -x ./autogen.sh; then ./autogen.sh; else ./configure;
> fi && make && sudo make install || echo "Build Failed"
>        $  modinfo wacom | grep version
>        $  sudo rmmod wacom
>        $  sudo modprobe wacom
>
> If the problem persists after following the steps above, please also
> test on different hardware if possible.
>
> Also, I do see that the device is not displayed in Gnome's Wacom
> control panel. This is frequently a problem with
> Ubuntu distributions and new Wacom devices, as Ubuntu's version of
> libwacom often lags behind upstream. If you
> were also saying you had this problem you will want to install
> libwacom [2]. Let me know off list if you need help with
> that.
>
> Best,
> Aaron
>
> [1]
>
> https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source
> [2] https://github.com/linuxwacom/libwacom/wiki
>
> On Thu, May 17, 2018 at 3:11 AM, Anna Simon <sim...@gm...> wrote:
>
> Thanks for the answer. I have attached 2 text files with the dmesg
> output,
> one on Ubuntu Budgie 18.04 (regular installation) and one on Mint 18.3
> (live
> system on pendrive). My tablets serial number is at the ent of the
> texts
> I
> think. Also the important lines are probably at the very end. I was not
> sure
> where the relevant lines begin. The exact model is CTL-4100WLE.
> First I connected with the USB cable, then I detached the cable and
> connected with bluetooth, that's what you see in the output.
>
> Regards form Vienna
> Anna
>
> Gesendet mit BlueMail
> Am 17. Mai 2018, um 01:28, Ping Cheng <pin...@gm...> schrieb:
>
> Hi Anna,
>
> Can you post the relevant lines in your dmesg for us to take a look?
> Please include the product ID so we could test the exact device as
> yours.
>
> In fact, I tested an Intuos M on Ubuntu 16.04. Bluetooth worked, with
> and
> without updating to input-Wacom driver...
>
> Cheers,
> Ping
>
> On Wed, May 16, 2018 at 10:05 AM, Anna Simon <sim...@gm...>
> wrote:
>
> Hi,
> I am writing to this list because my Wacom Intuos S Bluetooth does
> not
> work in Ubuntu 16.10 and 18.04 when connected via Bluetooth (newest
> model).
> It works just fine when connected via USB. I tried to compile the
> newest
> driver following your online instructions but the only result was
> that
> it
> stopped working completely.
> The device shows up as a  bluetooth device, however it does not show
> up
> as  Wacom tablet in the Budgie system settings.
> Thanks in advance for the help
> Anna
>
>
> Gesendet mit BlueMail
>
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