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Re: [Linuxwacom-discuss] Wacom Intuos S Bluetooth
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From: Anna S. <sim...@gm...> - 2018-05-19 11:05:11
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Well. I deleted the old persistence file and created a new one so I could repeat the whole thing once again. Here is the output during the installation. Strangely, this time, after a reboot, I checked the driver version and it was the correct one. However, the kernel module still does not load. I don't know, I had this idea that perhaps the problem is that my tablet was not attached to the computer while I installed the OS. However the installation of a device such as a graphics tablet should be possible after the installation of the OS, right? I will give it another shot with a live system of xubuntu 16.04. I tried it with Mint 18.3 but I cannot even think of compiling the new driver because of some broken packages/dependencies/conflicts or so. Regards Anna Am 18.05.2018 um 21:41 schrieb Aaron Armstrong Skomra: > Hi Anna, > > "version: 2.00" in your screen shot indicates that the driver did not > install. It should read something like "version: v2.00-0.40.0" > > Can you attach the full text output of your installation process? > > Best, > Aaron > > On Fri, May 18, 2018 at 10:25 AM, Anna Simon <sim...@gm...> wrote: >> Well, I gave it another shot (on a live system with persistence file), but >> the result is the same. The kernel module does not load (see screenshot). I >> did not forget the line you forgot. >> >> Btw I have an Acer v3-372 >> >> We do have another PC which is 10 years old, but I think it cannot boot an >> OS form a pendrive any more. And the PC is almost always in use. >> >> There was a similar issue with an old router and my laptop under Linux. The >> router just did not accept my wifi adapter and so the connection the the >> wireless network could not be established. The problem could not be solved. >> Some linux experts advised me to get a new router. Eventually we got a new >> router. >> >> Thanks again an regards >> >> Anna >> >> >> Am 18.05.2018 um 20:16 schrieb Aaron Armstrong Skomra: >>> On Fri, May 18, 2018 at 1:28 AM, Anna Simon <sim...@gm...> wrote: >>>> Hi Aron, >>>> >>>> thanks for your effort. >>>> However I think I would like to wait 2 days or so before I give it >>>> another >>>> try. I wonder if someone else is dealing with the problem. I did exactly >>>> what you suggest and the result was (as I wrote) that the tablet did not >>>> even work when connected via USB. The output to the last commands was >>>> strange. If I understood it correctly it just said that there was no >>>> Wacom >>>> driver at all. >>>> I could not restore the old driver so I had to make an entirely new >>>> installation. I would like to avoid that. >>>> I have one question though: did the tablet work (via USB) before you >>>> installed the new driver? >>> Hi Anna, >>> >>> I did not test the USB before installing the driver. I did test to make >>> sure >>> that the tablet didn't work over Bluethooth before installing the driver, >>> just >>> in case Ubuntu's kernel pulled changes from upstream into their kernel. >>> >>> As a note, the warning from your logs: >>> >>> "Bluetooth: hci0: last event is not cmd complete (0x0f)" >>> >>> was present when the system was working. Googling that error >>> leads me to believe that that is a logging error on 18.04 and might not be >>> related to the cause of this problem. >>> >>> I had a thought that you should to check for a hardware issue. Is it >>> possible >>> for you check the tablet on a different workstation running linux or use >>> a live system on a different workstation to make sure the problem is not >>> with the bluetooth hardware on your system. >>> >>> I also see that I forgot to include the line >>> >>> $ sudo apt-get install linux-headers-$(uname -r) build-essential >>> >>> in my copying of the instructions from the wiki. >>> >>> Best, >>> Aaron >>> >>>> I wonder if I could install the new driver on a live-system, just for >>>> testing. Before I screw up my regular installation. >>>> >>>> Regards >>>> >>>> Anna >>>> >>>> >>>> >>>> >>>> Am 18.05.2018 um 01:20 schrieb Aaron Armstrong Skomra: >>>>> Hi Anna, >>>>> >>>>> I downloaded v0.40.0 from Github and tested the latest Intuos Small >>>>> with Blutetooth using its >>>>> Bluetooth connection on a fresh install of Ubuntu 18.04 using Xorg >>>>> (not Wayland). The device >>>>> worked for me, meaning the pen moved the cursor and sent pressure >>>>> readings to applications. >>>>> Here are the commands I used (from the wiki [1]). >>>>> >>>>> $ cd Downloads/ >>>>> $ tar -xvf input-wacom-0.40.0.tar.bz2 >>>>> $ cd input-wacom-0.40.0/ >>>>> $ if test -x ./autogen.sh; then ./autogen.sh; else ./configure; >>>>> fi && make && sudo make install || echo "Build Failed" >>>>> $ modinfo wacom | grep version >>>>> $ sudo rmmod wacom >>>>> $ sudo modprobe wacom >>>>> >>>>> If the problem persists after following the steps above, please also >>>>> test on different hardware if possible. >>>>> >>>>> Also, I do see that the device is not displayed in Gnome's Wacom >>>>> control panel. This is frequently a problem with >>>>> Ubuntu distributions and new Wacom devices, as Ubuntu's version of >>>>> libwacom often lags behind upstream. If you >>>>> were also saying you had this problem you will want to install >>>>> libwacom [2]. Let me know off list if you need help with >>>>> that. >>>>> >>>>> Best, >>>>> Aaron >>>>> >>>>> [1] >>>>> >>>>> https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source >>>>> [2] https://github.com/linuxwacom/libwacom/wiki >>>>> >>>>> On Thu, May 17, 2018 at 3:11 AM, Anna Simon <sim...@gm...> wrote: >>>>>> Thanks for the answer. I have attached 2 text files with the dmesg >>>>>> output, >>>>>> one on Ubuntu Budgie 18.04 (regular installation) and one on Mint 18.3 >>>>>> (live >>>>>> system on pendrive). My tablets serial number is at the ent of the >>>>>> texts >>>>>> I >>>>>> think. Also the important lines are probably at the very end. I was not >>>>>> sure >>>>>> where the relevant lines begin. The exact model is CTL-4100WLE. >>>>>> First I connected with the USB cable, then I detached the cable and >>>>>> connected with bluetooth, that's what you see in the output. >>>>>> >>>>>> Regards form Vienna >>>>>> Anna >>>>>> >>>>>> Gesendet mit BlueMail >>>>>> Am 17. Mai 2018, um 01:28, Ping Cheng <pin...@gm...> schrieb: >>>>>>> Hi Anna, >>>>>>> >>>>>>> Can you post the relevant lines in your dmesg for us to take a look? >>>>>>> Please include the product ID so we could test the exact device as >>>>>>> yours. >>>>>>> >>>>>>> In fact, I tested an Intuos M on Ubuntu 16.04. Bluetooth worked, with >>>>>>> and >>>>>>> without updating to input-Wacom driver... >>>>>>> >>>>>>> Cheers, >>>>>>> Ping >>>>>>> >>>>>>> On Wed, May 16, 2018 at 10:05 AM, Anna Simon <sim...@gm...> >>>>>>> wrote: >>>>>>>> Hi, >>>>>>>> I am writing to this list because my Wacom Intuos S Bluetooth does >>>>>>>> not >>>>>>>> work in Ubuntu 16.10 and 18.04 when connected via Bluetooth (newest >>>>>>>> model). >>>>>>>> It works just fine when connected via USB. I tried to compile the >>>>>>>> newest >>>>>>>> driver following your online instructions but the only result was >>>>>>>> that >>>>>>>> it >>>>>>>> stopped working completely. >>>>>>>> The device shows up as a bluetooth device, however it does not show >>>>>>>> up >>>>>>>> as Wacom tablet in the Budgie system settings. >>>>>>>> Thanks in advance for the help >>>>>>>> Anna >>>>>>>> >>>>>>>> >>>>>>>> Gesendet mit BlueMail >>>>>>>> >>>>>>>> ------------------------------ ------------------------------ >>>>>>>> ------------------ >>>>>>>> Check out the vibrant tech community on one of the world's most >>>>>>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot >>>>>>>> ______________________________ _________________ >>>>>>>> Linuxwacom-discuss mailing list >>>>>>>> Lin...@li... >>>>>>>> https://lists.sourceforge.net/lists/listinfo/linuxwacom-discuss >>>>>>>> >>>>>> ------------------------------------------------------------------------------ >>>>>> Check out the vibrant tech community on one of the world's most >>>>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot >>>>>> _______________________________________________ >>>>>> Linuxwacom-discuss mailing list >>>>>> Lin...@li... >>>>>> https://lists.sourceforge.net/lists/listinfo/linuxwacom-discuss >>>>>> |