Re: [Linuxwacom-discuss] Wacom Intuos S Bluetooth

[Anna S. <sim...@gm...>]

Well, I gave it another shot (on a live system with persistence file), 
but the result is the same. The kernel module does not load (see 
screenshot). I did not forget the line you forgot.

Btw I have an Acer v3-372

We do have another PC which is 10 years old, but I think it cannot boot 
an OS form a pendrive any more. And the PC is almost always in use.

There was a similar issue with an old router and my laptop under Linux. 
The router just did not accept my wifi adapter and so the connection the 
the wireless network could not be established. The problem could not be 
solved. Some linux experts advised me to get a new router. Eventually we 
got a new router.

Thanks again an regards

Anna


Am 18.05.2018 um 20:16 schrieb Aaron Armstrong Skomra:
> On Fri, May 18, 2018 at 1:28 AM, Anna Simon <sim...@gm...> wrote:
>> Hi Aron,
>>
>> thanks for your effort.
>> However I think I would like to wait 2 days or so before I give it another
>> try. I wonder if someone else is dealing with the problem. I did exactly
>> what you suggest and the result was (as I wrote) that the tablet did not
>> even work when connected via USB. The output to the last commands was
>> strange. If I understood it correctly it just said that there was no Wacom
>> driver at all.
>> I could not restore the old driver so I had to make an entirely new
>> installation. I would like to avoid that.
>> I have one question though: did the tablet work (via USB) before you
>> installed the new driver?
> Hi Anna,
>
> I did not test the USB before installing the driver. I did test to make sure
> that the tablet didn't work over Bluethooth before installing the driver, just
> in case Ubuntu's kernel pulled changes from upstream into their kernel.
>
> As a note, the warning from your logs:
>
> "Bluetooth: hci0: last event is not cmd complete (0x0f)"
>
> was present when the system was working. Googling that error
> leads me to believe that that is a logging error on 18.04 and might not be
> related to the cause of this problem.
>
> I had a thought that you should to check for a hardware issue. Is it possible
> for you check the tablet on a different workstation running linux or use
> a live system on a different workstation to make sure the problem is not
> with the bluetooth hardware on your system.
>
> I also see that I forgot to include the line
>
> $ sudo apt-get install linux-headers-$(uname -r) build-essential
>
> in my copying of the instructions from the wiki.
>
> Best,
> Aaron
>
>> I wonder if I could install the new driver on a live-system, just for
>> testing. Before I screw up my regular installation.
>>
>> Regards
>>
>> Anna
>>
>>
>>
>>
>> Am 18.05.2018 um 01:20 schrieb Aaron Armstrong Skomra:
>>> Hi Anna,
>>>
>>> I downloaded v0.40.0 from Github and tested the latest Intuos Small
>>> with Blutetooth using its
>>> Bluetooth connection on a fresh install of Ubuntu 18.04 using Xorg
>>> (not Wayland). The device
>>> worked for me, meaning the pen moved the cursor and sent pressure
>>> readings to applications.
>>> Here are the commands I used (from the wiki [1]).
>>>
>>>       $  cd Downloads/
>>>       $  tar -xvf input-wacom-0.40.0.tar.bz2
>>>       $  cd input-wacom-0.40.0/
>>>       $  if test -x ./autogen.sh; then ./autogen.sh; else ./configure;
>>> fi && make && sudo make install || echo "Build Failed"
>>>       $  modinfo wacom | grep version
>>>       $  sudo rmmod wacom
>>>       $  sudo modprobe wacom
>>>
>>> If the problem persists after following the steps above, please also
>>> test on different hardware if possible.
>>>
>>> Also, I do see that the device is not displayed in Gnome's Wacom
>>> control panel. This is frequently a problem with
>>> Ubuntu distributions and new Wacom devices, as Ubuntu's version of
>>> libwacom often lags behind upstream. If you
>>> were also saying you had this problem you will want to install
>>> libwacom [2]. Let me know off list if you need help with
>>> that.
>>>
>>> Best,
>>> Aaron
>>>
>>> [1]
>>> https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source
>>> [2] https://github.com/linuxwacom/libwacom/wiki
>>>
>>> On Thu, May 17, 2018 at 3:11 AM, Anna Simon <sim...@gm...> wrote:
>>>> Thanks for the answer. I have attached 2 text files with the dmesg
>>>> output,
>>>> one on Ubuntu Budgie 18.04 (regular installation) and one on Mint 18.3
>>>> (live
>>>> system on pendrive). My tablets serial number is at the ent of the texts
>>>> I
>>>> think. Also the important lines are probably at the very end. I was not
>>>> sure
>>>> where the relevant lines begin. The exact model is CTL-4100WLE.
>>>> First I connected with the USB cable, then I detached the cable and
>>>> connected with bluetooth, that's what you see in the output.
>>>>
>>>> Regards form Vienna
>>>> Anna
>>>>
>>>> Gesendet mit BlueMail
>>>> Am 17. Mai 2018, um 01:28, Ping Cheng <pin...@gm...> schrieb:
>>>>> Hi Anna,
>>>>>
>>>>> Can you post the relevant lines in your dmesg for us to take a look?
>>>>> Please include the product ID so we could test the exact device as
>>>>> yours.
>>>>>
>>>>> In fact, I tested an Intuos M on Ubuntu 16.04. Bluetooth worked, with
>>>>> and
>>>>> without updating to input-Wacom driver...
>>>>>
>>>>> Cheers,
>>>>> Ping
>>>>>
>>>>> On Wed, May 16, 2018 at 10:05 AM, Anna Simon <sim...@gm...> wrote:
>>>>>> Hi,
>>>>>> I am writing to this list because my Wacom Intuos S Bluetooth does not
>>>>>> work in Ubuntu 16.10 and 18.04 when connected via Bluetooth (newest
>>>>>> model).
>>>>>> It works just fine when connected via USB. I tried to compile the
>>>>>> newest
>>>>>> driver following your online instructions but the only result was that
>>>>>> it
>>>>>> stopped working completely.
>>>>>> The device shows up as a  bluetooth device, however it does not show up
>>>>>> as  Wacom tablet in the Budgie system settings.
>>>>>> Thanks in advance for the help
>>>>>> Anna
>>>>>>
>>>>>>
>>>>>> Gesendet mit BlueMail
>>>>>>
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