Re: [Linuxwacom-discuss] Wacom Intuos S Bluetooth

[Aaron A. S. <sk...@gm...>]

On Fri, May 18, 2018 at 1:28 AM, Anna Simon <sim...@gm...> wrote:
> Hi Aron,
>
> thanks for your effort.
> However I think I would like to wait 2 days or so before I give it another
> try. I wonder if someone else is dealing with the problem. I did exactly
> what you suggest and the result was (as I wrote) that the tablet did not
> even work when connected via USB. The output to the last commands was
> strange. If I understood it correctly it just said that there was no Wacom
> driver at all.
> I could not restore the old driver so I had to make an entirely new
> installation. I would like to avoid that.
> I have one question though: did the tablet work (via USB) before you
> installed the new driver?

Hi Anna,

I did not test the USB before installing the driver. I did test to make sure
that the tablet didn't work over Bluethooth before installing the driver, just
in case Ubuntu's kernel pulled changes from upstream into their kernel.

As a note, the warning from your logs:

"Bluetooth: hci0: last event is not cmd complete (0x0f)"

was present when the system was working. Googling that error
leads me to believe that that is a logging error on 18.04 and might not be
related to the cause of this problem.

I had a thought that you should to check for a hardware issue. Is it possible
for you check the tablet on a different workstation running linux or use
a live system on a different workstation to make sure the problem is not
with the bluetooth hardware on your system.

I also see that I forgot to include the line

$ sudo apt-get install linux-headers-$(uname -r) build-essential

in my copying of the instructions from the wiki.

Best,
Aaron

> I wonder if I could install the new driver on a live-system, just for
> testing. Before I screw up my regular installation.
>
> Regards
>
> Anna
>
>
>
>
> Am 18.05.2018 um 01:20 schrieb Aaron Armstrong Skomra:
>>
>> Hi Anna,
>>
>> I downloaded v0.40.0 from Github and tested the latest Intuos Small
>> with Blutetooth using its
>> Bluetooth connection on a fresh install of Ubuntu 18.04 using Xorg
>> (not Wayland). The device
>> worked for me, meaning the pen moved the cursor and sent pressure
>> readings to applications.
>> Here are the commands I used (from the wiki [1]).
>>
>>      $  cd Downloads/
>>      $  tar -xvf input-wacom-0.40.0.tar.bz2
>>      $  cd input-wacom-0.40.0/
>>      $  if test -x ./autogen.sh; then ./autogen.sh; else ./configure;
>> fi && make && sudo make install || echo "Build Failed"
>>      $  modinfo wacom | grep version
>>      $  sudo rmmod wacom
>>      $  sudo modprobe wacom
>>
>> If the problem persists after following the steps above, please also
>> test on different hardware if possible.
>>
>> Also, I do see that the device is not displayed in Gnome's Wacom
>> control panel. This is frequently a problem with
>> Ubuntu distributions and new Wacom devices, as Ubuntu's version of
>> libwacom often lags behind upstream. If you
>> were also saying you had this problem you will want to install
>> libwacom [2]. Let me know off list if you need help with
>> that.
>>
>> Best,
>> Aaron
>>
>> [1]
>> https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source
>> [2] https://github.com/linuxwacom/libwacom/wiki
>>
>> On Thu, May 17, 2018 at 3:11 AM, Anna Simon <sim...@gm...> wrote:
>>>
>>> Thanks for the answer. I have attached 2 text files with the dmesg
>>> output,
>>> one on Ubuntu Budgie 18.04 (regular installation) and one on Mint 18.3
>>> (live
>>> system on pendrive). My tablets serial number is at the ent of the texts
>>> I
>>> think. Also the important lines are probably at the very end. I was not
>>> sure
>>> where the relevant lines begin. The exact model is CTL-4100WLE.
>>> First I connected with the USB cable, then I detached the cable and
>>> connected with bluetooth, that's what you see in the output.
>>>
>>> Regards form Vienna
>>> Anna
>>>
>>> Gesendet mit BlueMail
>>> Am 17. Mai 2018, um 01:28, Ping Cheng <pin...@gm...> schrieb:
>>>>
>>>> Hi Anna,
>>>>
>>>> Can you post the relevant lines in your dmesg for us to take a look?
>>>> Please include the product ID so we could test the exact device as
>>>> yours.
>>>>
>>>> In fact, I tested an Intuos M on Ubuntu 16.04. Bluetooth worked, with
>>>> and
>>>> without updating to input-Wacom driver...
>>>>
>>>> Cheers,
>>>> Ping
>>>>
>>>> On Wed, May 16, 2018 at 10:05 AM, Anna Simon <sim...@gm...> wrote:
>>>>>
>>>>> Hi,
>>>>> I am writing to this list because my Wacom Intuos S Bluetooth does not
>>>>> work in Ubuntu 16.10 and 18.04 when connected via Bluetooth (newest
>>>>> model).
>>>>> It works just fine when connected via USB. I tried to compile the
>>>>> newest
>>>>> driver following your online instructions but the only result was that
>>>>> it
>>>>> stopped working completely.
>>>>> The device shows up as a  bluetooth device, however it does not show up
>>>>> as  Wacom tablet in the Budgie system settings.
>>>>> Thanks in advance for the help
>>>>> Anna
>>>>>
>>>>>
>>>>> Gesendet mit BlueMail
>>>>>
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