#207 Intuos 2 USB 6x8 not working with Ubuntu 11.10.


Intuos 2 USB 6x8 not working with Ubuntu 11.10.

I am having serious issues trying to get my tablet detected in Oneiric using either the default wacom drivers or the latest package from the git repo. The tablet seems to be installed and detected when the system is booted with the tablet plugged in but neither the mouse or the pen work at all.

A summary of the steps I have taken so far with output from X.org.log etc. can be found here:

http://ubuntuforums.org/showthread.php?t=1889282 (post #10 onwards)

thanks in advance



Bugs: #247
Bugs: #309


  • Luke

    Luke - 2012-05-10

    Confirmed for Ubuntu 12.04 - Intuos 2 USB 6x8 is not working. The device seems to be detected correctly (X recognizes it as an extended input device) but when using the tablet, all I see are occasional random jumps in the cursor position. I seem to remember long ago there was a command-line wacom testing utility that would display packet information as it was received from the tablet (as well as error messages).. is that still available somewhere?

  • Luke

    Luke - 2012-05-11

    evtest displays the following info:

    Input driver version is 1.0.1
    Input device ID: bus 0x3 vendor 0x56a product 0x42 version 0x126
    Input device name: "Wacom Intuos2 6x8"
    Supported events:
    [many events omitted here including APS_X, ABS_Y, ABS_PRESSURE, ...]

    It does not display any events when using the tablet. (I'm currently not getting the occasional cursor jumps I saw before, either)

  • Jason Gerecke

    Jason Gerecke - 2012-06-26

    My Intuos2 is kinda flakey about sending events, with it sometimes sending them and other times not. Try moving it to other USB ports and see what happens. Unless mine is plugged directly into the motherboard, I have the same symptom you mention in your last post.

    Looking at some USB packet dumps, on Ubuntu 10.10 it looks like the enter report we get from the tablet has the tool serial number information embedded. On my fully-updated Arch Linux box however, the enter report is missing the serial number and Xorg.0.log gets filled with "Ignoring event from invalid serial 0". If you can get the tablet to start sending data again, check Xorg.0.log to see if you're getting these as well...

  • Ping Cheng

    Ping Cheng - 2015-11-24
    • status: open --> closed
    • Group: --> Production

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