#1571 KeePass Freezes on Windows 10 x64

[Diogo]

Keepass 2.34 freezes at window asking for password to open the kdbx file. I noticed that KeePass works well when it's runned with "Run As Administrator" option.

[T. Bug Reporter]

That's not much info to go on, but it sounds like you may be trying to keep your KeePass database in the program installation folder itself. When you install KeePass (as opposed to using the portable version), it gets put in the Program Files area, which is intentionally restricted to administrators only.

Try moving your database to somewhere you have free access to - like maybe create a folder at "C:\Users\{you}\KeePass files".

[Diogo]

The kdbx file is localized in "c:\users\dmelo\Documents\".

The log of the crash:

Nome do Log: Application
Fonte: Application Hang
Data: 29/09/2016 11:32:20
Identificação do Evento:1002
Categoria da Tarefa:(101)
Nível: Erro
Palavras-chave:Clássico
Usuário: N/D
Computador: DESKTOP-K1K1RH0
Descrição:
O programa KeePass.exe versão 2.34.0.0 parou de interagir com o Windows e foi fechado. Para ver se há mais informações disponíveis sobre o problema, verifique o histórico de problemas no painel de controle Segurança e Manutenção.
ID do Processo: 2024
Hora de Início: 01d21a5e35a1e689
Hora de Término: 6
Caminho do Aplicativo: C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe
ID do Relatório: 7e5fd26c-8651-11e6-9cfe-24f5aaf403d8
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:

XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang"/>
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-29T14:32:20.207209200Z"/>
<EventRecordID>6039</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-K1K1RH0</Computer>
<Security/>
</System>
<EventData>
<Data>KeePass.exe</Data>
<Data>2.34.0.0</Data>
<Data>2024</Data>
<Data>01d21a5e35a1e689</Data>
<Data>6</Data>
<Data>C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe</Data>
<Data>7e5fd26c-8651-11e6-9cfe-24f5aaf403d8</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

[Paul]

Try this.
1. Open KeePass but do not open a database.
2. Create a new database with a simple password.
3. Close KeePass.
4. Re-open KeePass and open the new database.
Does KeePass still crash?

1. Download the portable version of KeePass.
2. Extract the files to a temporary directory.
3. Run KeePass and open the new database you created above.
   Does KeePass crash?

cheers, Paul

[Dominik Reichl]

I cannot reproduce this. The fact that it only runs with administrative rights on your system might indicate a problem with a plugin.

Best regards,
Dominik