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#1222 Escaping from Secure Desktop writing master in password (V2.25 on Win7-64Pro)

KeePass_2.x
closed
nobody
se (1) secure (1) desktop (1)
5
2014-03-01
2014-02-28
Libor Striz
No

Hi, developers,

I suffer from Keepass escaping secure desktop while writing Master Password.

The issue appears after typing few letters error message "The application escaped from Secure Desktop to another desktop, with guide to pres OK to return back to Secure one."

I have learned myself I have to stop writing in 1/2 or n/3 of password and wait for the message. Than I continue after clicking OK.

I use KeePass2 about 2 years or so, On Win XP SP3 in my job, and on Vista64 Premium at home.
Recently we upgraded in my word from XP to Windows7 64bit professional. At both sites I use the latest version 2.25.

Not sure if it started to occur on Win7-64 Pro since beginning, or after some recent KeePass update. It happens to me on Win7-64Pro very often, of not always. Not sure if it is issue on my home vista64 Premium as well, as I use Keepass there less often and it is not handy now.

Poutnik

Discussion

  • Libor Striz

    Libor Striz - 2014-02-28

    correction of text:
    The issue appears after typing few letters of the master password.
    Than appears popup error message of wording like..

    "The application switched from Secure Desktop to another desktop.
    Press OK to return back to Secure desktop."

    Note that it is hard to tell from POV of end user, if it is KeePass or OS issue....

     

  • Libor Striz

    Libor Striz - 2014-03-01

    Checked at home, previous version 2.24 on Vista64 Home Premium SP2 does not manifest such behaviour.

     

  • Libor Striz

    Libor Striz - 2014-03-01

    This bug may be related to ticket 954,
    as I use external monitor, but usually with notebook lid closed.

    The Notebook display should be off when the bug occurs.

     

  • Dominik Reichl

    Dominik Reichl - 2014-03-01
    • status: open --> closed
     

  • Dominik Reichl

    Dominik Reichl - 2014-03-01

    KeePass cannot prevent other applications from switching to a different desktop. Thus it offers to switch back to the secure desktop after a desktop switch has been caused by another application.

    Some applications are known to cause desktop switches (e.g. some Acronis applications, ...). I'd be interested which application is causing it on your PC.

    Thanks and best regards,
    Dominik

     

  • Dominik Reichl

    Dominik Reichl - 2014-03-01

    I've added an item about this to the FAQ now:
    http://keepass.info/help/kb/faq.html#secdesksw

    Best regards,
    Dominik

     

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