Since our upgrade to 2.6.1 (before: 2.5.1), it seems FireFox gets stuck when I try to link a CI to a UserRequest. (it also happens with Contacts)
In the HTTP-requests, I see that the requests are properly made and very much in time. There are in fact results (about 500). They're only shown after FireFox complains that a script remains running for a long time and if it should be forcefully ended. If I choose that, the form is shown; but I'm now unable to specify a more detailed search. If I wait long enough, it finally appears (although I need to allow the script a couple of times to continue).
When I set the amount of items shown to 100 instead of 1000, it works; but this was not a problem before. So it looks like a front-end issue. Apparently the issue also happens if there's just a few hundred of items.
I'm also unable to add them. Maybe related: FireFox gives a warning on simply loading the linkswidget.js: unreachable code after return statement
I'd like to add that this same problem also occurs on the online demo (I've batch-imported 1000 dummy contacts).
Interesting detail: it does NOT cause issues in a UserRequest when just picking the caller; but it the issue DOES occur when trying to add related contacts in the tab! The problem occurs in IE11 and FireFox (haven't tested other browsers)
I'm pretty sure this bug wasn't present in 2.5.1
( summarized from https://sourceforge.net/p/itop/discussion/922360/thread/4d77be99f2/ )
Was fixed in the code and will be included in the 2.6.2 version => I'm closing this ticket.
See the linked discussion for further details