HI Good Day,
I am trying to upload Laptops via CSV import option but i am facing one issue when i try to import if the CSV contains items with same serial number it is allowing to import but i want to add condition as if any item exists with same serial number it should not allow to import. Please let me know how to add the conditions while importing the CSV files.
Is not clear the mechanism you are using for import. If you are using CSV import from GUI, then there is no possibility to make additional checks. You can do it with Data Syncronization, but you need to develop your data collector - https://www.itophub.io/wiki/page?id=extensions%3Aitop-data-collector-base