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itop slack integration http forward proxy needed

Gatsby
2023-01-10
2023-01-10
  • Gatsby

    Gatsby - 2023-01-10

    Hello people,
    I'm trying to setup slack notifications on ticket creation. Our organization only allows external http traffic that goes through our company's http forward proxy. How can I configure itop to use http forward proxy for external destinations?
    Greetings and good work.
    g.

     
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2023-01-10

    Not 100% sure, but I don't think this kind of setting exists in iTop itself.

    Isn't it something you can configure on the (web) server itself?

     
  • Guillaume Lajarige

    Hello Gatsby,

    Do you mean that iTop should send the request to your company proxy that would then send the request to Slack (or another service)?

    Guillaume

     
    • Gatsby

      Gatsby - 2023-01-10

      Hi Guillaume, exactly as you described,
      Regards
      G.


      Gianni Papetti


      From: discussion@itop.p.re.sourceforge.net discussion@itop.p.re.sourceforge.net on behalf of Guillaume Lajarige glajarige@users.sourceforge.net
      Sent: Tuesday, January 10, 2023 12:55:55 PM
      To: [itop:discussion] integrating-itop@discussion.itop.p.re.sourceforge.net
      Subject: [itop:discussion] itop slack integration http forward proxy needed

      Hello Gatsby,

      Do you mean that iTop should send the request to your company proxy that would then send the request to Slack (or another service)?

      Guillaume


      itop slack integration http forward proxy neededhttps://sourceforge.net/p/itop/discussion/integrating-itop/thread/a5a1670eff/?limit=50#d3b5


      Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/itop/discussion/integrating-itop/

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    • Guillaume Lajarige

      Then isn't this some kind of rule that you should add to your proxy configuration? I have no knowledge on proxies, but feels like it how it should be done. I'll ask internally to see if someone knows better.

      Guillaume

       
    • Guillaume Lajarige

      Our IT Chief says that even though iTop doesn't handle this yet, it should be configurable on the proxy itself. But I don't have much more information. Maybe you could ask you own IT guy.

      Hope this helps,

      Guillaume

       
      • Gatsby

        Gatsby - 2023-01-10

        Hi Guillaume,
        I don't think what your IT department says is entirely correct. Unless a
        transparent mode proxy is used (impossible for https destination) it is the
        client that routes the call to the proxy server.
        In PHP you can use something like this example:

        setProxy("proxy.example.com", 8080, "johndoe", "foo"); ?>

        What I'm missing is where to try to implement this change.

        Thanks for support.

        Gianni Papetti

        Il giorno mar 10 gen 2023 alle ore 14:47 Guillaume Lajarige glajarige@users.sourceforge.net ha scritto:

        Our IT Chief says that even though iTop doesn't handle this yet, it should
        be configurable on the proxy itself. But I don't have much more
        information. Maybe you could ask you own IT guy.

        Hope this helps,

        Guillaume

        itop slack integration http forward proxy needed
        https://sourceforge.net/p/itop/discussion/integrating-itop/thread/a5a1670eff/?limit=50#d3b5/b52a


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        https://sourceforge.net/p/itop/discussion/integrating-itop/

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  • Kirk Thompson

    Kirk Thompson - 2023-01-10

    on Linux, try sett8ng envvars http_proxy and https_proxy. Google that.

     

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