Hello people,
I'm trying to setup slack notifications on ticket creation. Our organization only allows external http traffic that goes through our company's http forward proxy. How can I configure itop to use http forward proxy for external destinations?
Greetings and good work.
g.
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Then isn't this some kind of rule that you should add to your proxy configuration? I have no knowledge on proxies, but feels like it how it should be done. I'll ask internally to see if someone knows better.
Guillaume
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Our IT Chief says that even though iTop doesn't handle this yet, it should be configurable on the proxy itself. But I don't have much more information. Maybe you could ask you own IT guy.
Hope this helps,
Guillaume
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Hi Guillaume,
I don't think what your IT department says is entirely correct. Unless a
transparent mode proxy is used (impossible for https destination) it is the
client that routes the call to the proxy server.
In PHP you can use something like this example:
Our IT Chief says that even though iTop doesn't handle this yet, it should
be configurable on the proxy itself. But I don't have much more
information. Maybe you could ask you own IT guy.
Hello people,
I'm trying to setup slack notifications on ticket creation. Our organization only allows external http traffic that goes through our company's http forward proxy. How can I configure itop to use http forward proxy for external destinations?
Greetings and good work.
g.
Not 100% sure, but I don't think this kind of setting exists in iTop itself.
Isn't it something you can configure on the (web) server itself?
Hello Gatsby,
Do you mean that iTop should send the request to your company proxy that would then send the request to Slack (or another service)?
Guillaume
Hi Guillaume, exactly as you described,
Regards
G.
Gianni Papetti
From: discussion@itop.p.re.sourceforge.net discussion@itop.p.re.sourceforge.net on behalf of Guillaume Lajarige glajarige@users.sourceforge.net
Sent: Tuesday, January 10, 2023 12:55:55 PM
To: [itop:discussion] integrating-itop@discussion.itop.p.re.sourceforge.net
Subject: [itop:discussion] itop slack integration http forward proxy needed
Hello Gatsby,
Do you mean that iTop should send the request to your company proxy that would then send the request to Slack (or another service)?
Guillaume
itop slack integration http forward proxy neededhttps://sourceforge.net/p/itop/discussion/integrating-itop/thread/a5a1670eff/?limit=50#d3b5
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Then isn't this some kind of rule that you should add to your proxy configuration? I have no knowledge on proxies, but feels like it how it should be done. I'll ask internally to see if someone knows better.
Guillaume
Our IT Chief says that even though iTop doesn't handle this yet, it should be configurable on the proxy itself. But I don't have much more information. Maybe you could ask you own IT guy.
Hope this helps,
Guillaume
Hi Guillaume,
setProxy("proxy.example.com", 8080, "johndoe", "foo"); ?>I don't think what your IT department says is entirely correct. Unless a
transparent mode proxy is used (impossible for https destination) it is the
client that routes the call to the proxy server.
In PHP you can use something like this example:
What I'm missing is where to try to implement this change.
Thanks for support.
Gianni Papetti
Il giorno mar 10 gen 2023 alle ore 14:47 Guillaume Lajarige glajarige@users.sourceforge.net ha scritto:
on Linux, try sett8ng envvars http_proxy and https_proxy. Google that.