Guillaume Lajarige

Hello to both of you, Can you check this section of the documentation and try it out? The new underlying library for outgoing / incoming mails is stricter than the previous one. So you might need to do this change. Hope it helps, Guillaume

Glad it helped :)

You can also check this page of the documentation.

Hello @mjarl, For outgoing mails through GMail, the configuration should be something like: 'email_transport' => 'SMTP_OAuth', 'email_transport_smtp.encryption' => 'ssl', 'email_transport_smtp.host' => 'smtp.gmail.com', 'email_transport_smtp.port' => '587', 'email_transport_smtp.username' => 'your-sending-email@your-domain.com', In the error you pasted, it shows port 465 which is not correct, it should be 587. Try using the configuration above and come back to us. :) Hope it helps, Guillaume

Hello Markus, Yes, your issue will be resolved when upgrading to iTop 3.2.0+. The link you are refering to is the list of the regressions introduced during the development of the 3.2.0 versions that had to be solved before the final relese. You'll find your ticket in the change log of the 3.2.0 here :) Take care, Guillaume

Hello Vladimyr, The issue might actually be that the person who opens the URL doesn't have to the backoffice, but only to the end-users portal. When using these placehoders without parameter, it generates a link to the backoffice, so you must have acces in order to access it, otherwise you will redirected to the portal. To generate a link to the backoffice or portal explicitely, you must use $this->url(backoffice)$ or $this->url(itop-portal)$. Mind that for now there is no possibility to make something...

Hello Nicolas, I don't recall exactly how it works, but did you try sending the description as HTML? (using <br/> for line returns) Hope it helps, Guillaume

Hello Stefan, This cannot be done out the box, but you can either make your own extension for this or get the Notify expiration extension on iTop Hub. Hope it helps, Guillaume