iTop version 2.7.9-11939 built on 2023-07-26 08:49:01
Data model: 2.7.9
MySQL: 10.3.39-MariaDB-0+deb10u1
PHP: 7.3.31-1~deb10u5
Time Tracking Version: 2.2.1
I would like to find out if it is possible to track time on change request tickets and how to configure it or enable tracking for change tickets, I am currently managing to track time on Incident and Request tickets only.
Kind Regards
Tonderai
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
iTop version 2.7.9-11939 built on 2023-07-26 08:49:01
Data model: 2.7.9
MySQL: 10.3.39-MariaDB-0+deb10u1
PHP: 7.3.31-1~deb10u5
Time Tracking Version: 2.2.1
I would like to find out if it is possible to track time on change request tickets and how to configure it or enable tracking for change tickets, I am currently managing to track time on Incident and Request tickets only.
Kind Regards
Tonderai
Yes, with an official extension: https://store.itophub.io/en_US/products/itop-time-tracking