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Add a new tab to CI - showing closed tickets

Zwettler
2022-08-09
2022-08-09
  • Zwettler

    Zwettler - 2022-08-09

    Hi everyone,
    is it possible to create a new tab (please have a look at the attachement) for the CI, that shows the closed tickets. Acctually there is a tab whis the 'active tickets'. I'd like to have another one whit the 'closed' or 'resolved' ones.

    kind regards
    G.H.

     

    Last edit: Zwettler 2022-08-09
  • Jeffrey Bostoen

    Jeffrey Bostoen - 2022-08-09

    There's some ways to do it, but I believe the easiest one would be to just add an AttributeDashboard and pre-configure it for your users.

    There, you can add a dashlet showing the closed tickets based on an OQL.

     
  • Zwettler

    Zwettler - 2022-08-09

    Hi Jeffrey and thanks for the answer!

    I know the way to create a DashBoard/Dashlet based on an OQL. For me, the nicer solution would be a new tab as a tried to show on the screenshot.

    Any hints how to start with this?

     

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