We use iTop for all our customers. some of them log in their UserPortal. And some of them have PowerPortal rights. So some of them see allot of tickets. They would like to 'order by' last update in there overview.
How could i accomplish that?
as example see attachment (3rd row "Update datum")
The user portal use the same default ordering as the backoffice, which is defined in the XML datamodel. Check here (/itop/classes/class/properties/order XPath).
This can be changed through your own extension.
Hope this helps,
Guillaume
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
We use iTop for all our customers. some of them log in their UserPortal. And some of them have PowerPortal rights. So some of them see allot of tickets. They would like to 'order by' last update in there overview.
How could i accomplish that?
as example see attachment (3rd row "Update datum")
I don't get the question 100% I think. Didn't you already sort by "last update" date now?
No sadly not, I would like to achieve what is in the attachment. (i created with Paint :)
I think you could create a datamodel XML customization to accomplish this.
https://www.itophub.io/wiki/page?id=latest%3Acustomization%3Axml_reference#fields
https://www.itophub.io/wiki/page?id=3_0_0:customization:portal_xml
Hello Peter,
The user portal use the same default ordering as the backoffice, which is defined in the XML datamodel. Check here (
/itop/classes/class/properties/orderXPath).This can be changed through your own extension.
Hope this helps,
Guillaume