Is there any way to show the approval status page in the portal? the portal only shows the ticket status (i.e waiting for approval, new, assigned,..) i want it to show to the user who is the person that this ticket is pending approval, something like the screenshot below, but for the portal user view in ongoing tickets.
There must be a way through an extension right? I just need to know how they're being linked in the backend if you have any idea. I can write an extension and it doesn't have to be the same image thats being produced like the screenshot i shared, i just want the names or the list of names, like the agent id that shows in the portal and all these fields.
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Is there any way to show the approval status page in the portal? the portal only shows the ticket status (i.e waiting for approval, new, assigned,..) i want it to show to the user who is the person that this ticket is pending approval, something like the screenshot below, but for the portal user view in ongoing tickets.
@cisou @pgoiffon @glajarige any idea friends?
No, that 's not available.
There must be a way through an extension right? I just need to know how they're being linked in the backend if you have any idea. I can write an extension and it doesn't have to be the same image thats being produced like the screenshot i shared, i just want the names or the list of names, like the agent id that shows in the portal and all these fields.
As Vincent said, it's not available at this moment.
It would need to be developed.