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No sounds (Ms Windows 10)

Alberto A
2016-04-12
2016-04-12
  • Alberto A

    Alberto A - 2016-04-12

    Hello,
    I installed the software, following to the letter the installation instructions, but after reboot, I don't hear any sound.
    The log contains:

    2016-04-12 11:48:56.830 7768 2EDFAB70 (EqualizerAPO.cpp:374): Error in UnlockForProcess
    2016-04-12 11:50:03.023 7768 2EDA52D0 (EqualizerAPO.cpp:374): Error in UnlockForProcess
    2016-04-12 11:50:45.015 7768 2EDF16B0 (EqualizerAPO.cpp:374): Error in UnlockForProcess
    2016-04-12 11:51:06.283 1640 137EF010 (EqualizerAPO.cpp:245): Failure in IsInputFormatSupported of child apo
    2016-04-12 11:51:06.283 1640 137EF010 (EqualizerAPO.cpp:245): Failure in IsInputFormatSupported of child apo
    2016-04-12 11:51:20.503 7912 2EE1B460 (EqualizerAPO.cpp:374): Error in UnlockForProcess
    2016-04-12 11:51:22.874 7912 2EDF16B0 (EqualizerAPO.cpp:374): Error in UnlockForProcess
    2016-04-12 11:51:23.053 1648 137ED690 (EqualizerAPO.cpp:245): Failure in IsInputFormatSupported of child apo
    2016-04-12 11:51:23.053 1648 137ED690 (EqualizerAPO.cpp:245): Failure in IsInputFormatSupported of child apo
    

    What is wrong?

    Regards,
    Alberto

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2016-04-12

    This might be an incompatibility with the APO from the audio driver. Open the Configurator, select your sound device by clicking on its connection name. Then activate the troubleshooting options and uncheck the two "Use original APO" checkboxes. Press OK, reboot and try if it works.

     

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