Menu

Flash plugin crashes with APO

2014-08-05
2015-01-30
  • juan boliche

    juan boliche - 2014-08-05

    Hello, APO is installed and running well with Pace GUI but flash plugin crashes with any browser. I've uninstalled and reinstalled flash, cleaned up registry with ccleaner and only uninstalling APO retrieves normal flash function. System is W7 Home Basic SP1.

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-08-05

    My only guess is that this could be caused by DRM.
    If you have experience with regedit, could you please go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio and change the value DisableProtectedAudioDG to 0. Then restart your computer and see if flash works again.

    (This will also make E-APO unable to work, so set the value back to 1 later)

     
  • juan boliche

    juan boliche - 2014-08-06

    Thank you Jonas, I'll give it a try

     
  • juan boliche

    juan boliche - 2014-08-13

    I changed the value on registry and flash came back to function normally but seems that is no possible make it work at the same time with eapo (eg. for watching streaming videos and adjust audio response).

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-08-13

    Here are some things you can try:

    1. If you have not done that yet, please try the new version 0.9.
    2. After you have installed version 0.9 (and if flash is still crashing), disable all devices in the Configurator and reboot, but leave Equalizer APO installed. See if it still crashes. (To see if some registry setting causes the crash, not E-APO actually running)
    3. Could you please enable trace messages (as described in the Wiki), generate a logfile by running (and crashing) flash and attach it to this thread? Maybe there's some hint in the logfile.
     
  • juan boliche

    juan boliche - 2014-08-19

    I've installed version 0.9: it worked fine until second reboot, when crashed not only flash but local audio files playback with any player. I've uninstalled and installed again enabling trace messages. At first reboot same issue, both flash plugin and local files playback; after second reboot until now all runing fine, flash working and players. Obs.: allways even with V0.8 at shutdown windows remains waiting the close sound reproduction; only forcing shutdown exits from these state. Now I set the close windows sound to "none" and works fine.
    Thank you for all.

     
  • juan boliche

    juan boliche - 2014-08-21

    Hello, flash issue came back. I disabled output device in Configurator and after reboot the problem was solved. With equalizer APO working flash works very few times and audio playback from local files crashes too.
    New log attached.

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-09-02

    Please update to Equalizer APO 0.9.1, that should solve your problem. Thank you for providing the log files. They helped me to find the problem (Peace GUI creates an empty config file which leads to an endless loop).

     
  • zamiere

    zamiere - 2014-09-05

    Foobar2000 1.3 doesn't work with 0.9.1, it says "Unrecoverable playback error: The specified module could not be found. (0x8007007E)".
    With 0.9.0 it works well.

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-09-05

    I'm a user of Foobar2000 myself and have no problems. Please go to the installation directory (probably C:\Program Files\EqualizerAPO) and see if EqualizerAPO.dll is really there.

    Did you maybe uninstall version 0.9 and then install version 0.9.1 without restarting in between? Then the uninstaller might have deleted the file at the next reboot after the installation.

     
  • Nad

    Nad - 2014-12-06

    Hello, I would like to preface this post by saying that i LOVE E-APO! However,I cannot run it as it continually and constantly breaks flash, it seems to affect something basic in the Adobe architecture as I've even seen it interfere with Adobe reader (it crashes; causing a non-responsive condition). I had version 0.9.1 and peace GUI installed. What is it about how E-APO is implemented that interferes so with Flash?

     
    • Jonas Dahlinger

      Jonas Dahlinger - 2014-12-06

      For most users, E-APO does not cause any problems with Adobe Flash or Reader.

      Could you please enable trace messages and attach the log file produced by the crash? (for instructions, see here)

       
  • Nad

    Nad - 2014-12-06

    Interestingly, it is working fine at the moment. Previously, it would cause crashes in FireFox and the aforementioned issue with Reader. I have just re-installed it so that I could enable the trace and went to Adobe.com and tested both Shockwave and Flash - both are now working correctly. Reader was also tested and found to be working correctly. I will keep the trace enabled in the interest of science :D and keep you informed. Thanks for the quick response, I honestly was not expecting that.

     

    Last edit: Nad 2014-12-06
  • Nad

    Nad - 2014-12-06

    It is now crashing again. Here is the log.

     
  • Nad

    Nad - 2014-12-06

    Some additional info: removing flash player protect mode by modifying the mms.cfg file has thus far restored functionality, but is obviously not ideal.

     
  • Nad

    Nad - 2014-12-07

    Well, that worked for a few hours, but is now crashing again. I have included another log for comparison (It appears to me to be identical, but I attached it just the same).

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-12-07

    Could you please try if it works when you set the sample rate of your sound device to 44100 Hz instead of 192000 Hz?

    The problem I see in the log is that the flash player opens the audio stream with 44100 Hz. The child APO (seems to be Microsoft Audio Home Theater Effects) requests a stream with 192000 Hz, which means that Windows has to do upsampling. For some unknown reason, this works a few times, but later, it always calls back with the sample rate as before, leading to an endless loop.

     
  • Nad

    Nad - 2014-12-08

    Oops..that was an oversight; something I was messing with to see if there were changes. fixed setting and....still breaks. Also, modifying flash to run unprotected also stopped working after a few hours with the same crashes as if it had not been modified. Here's a new log (same as previous, but with added information at the end).

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2014-12-14

    Your log file shows only one entry where the output format is 44100 Hz and that time there were no problems. Did you try that setting for a longer time now? Did you get any crashes again?

     

    Last edit: Jonas Dahlinger 2014-12-14
  • Strom

    Strom - 2015-01-08

    I was glad I found E-APO yesterday but am also suffering from the same issue with flash. Is there any progress on this issue?

     
  • Germán Vicencio

    I'm having this problem too!
    It works fine in one computer but crashes flash plugin in other computer. Same installation procedure, etc.

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2015-01-26

    Please upload log files if you can (with trace messages enabled). Currently, I have no clue what causes the crashes. Maybe I can read something from the log files.

    Instructions: click here

     
  • Strom

    Strom - 2015-01-30

    I can send you the log but Flash crashed at 19h32 and the last log entry is at 19h18.

     

Log in to post a comment.

Want the latest updates on software, tech news, and AI?
Get latest updates about software, tech news, and AI from SourceForge directly in your inbox once a month.