#36 APPCRASH, Win7, on Activate Update song name

[stevecha]

version 0.1.28
win 7 64bit

I was troubleshooting a crashing problem that just started tonight.
from event viewer:

Faulting application name: butt.exe, version: 0.0.0.0, time stamp: 0x5fe74412
Faulting module name: ntdll.dll, version: 6.1.7601.24384, time stamp: 0x5c6e245d
Exception code: 0xc0000374
Fault offset: 0x00000000000bf302
Faulting process id: 0xfdc
Faulting application start time: 0x01d7123440d16f10
Faulting application path: C:\Users\rdj\AppData\Local\butt-0.1.28\butt.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 87328efb-7e27-11eb-8ae9-0019d12ea3c1

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: butt.exe
P2: 0.0.0.0
P3: 5fe74412
P4: StackHash_4408
P5: 6.1.7601.24384
P6: 5c6e245d
P7: c0000374
P8: 00000000000bf302
P9:
P10:

Attached files:

These files may be available here:
C:\Users\rdj\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_butt.exe_e5fbd3823dd67411b2031f21e74f315493457e_0bb4384f

Analysis symbol:
Rechecking for solution: 0
Report Id: 87328efb-7e27-11eb-8ae9-0019d12ea3c1

I tracked this down to being triggered when Butt tried to update a song title metadata from a txt file

I traced it down to an encoding problem with the text file.
The audio application that is creating the NowPlaying.txt file is RadioDJ.exe version 2.0.2.0
WHne the NowPlaying Plugin has the option Text File Encoiding, set to UTF-8, it creates the text file as UTF-8-BOM
This adds extra garbage characters to the file, which causes Butt to crash.

I am posting this here for other users who might experience this issue.
I do not think Butt needs any patching for this issue,m since it was created by the RadioDJ app

Thank you

[Daniel Nöthen]

Hello stevecha,

thanks for doing all the hard work to track this down to its origin.
Can you please provide me a text file which causes the crash?
It would probably a good idea to compress the text file so the encoding can not be altered on
the way from you to me.

Best,
Daniel

[stevecha]

Yes, here is a zip file with the UTF-8-BOM text file inside it. thank you

[Daniel Nöthen]

Thank you. I was able to reproduce and fix it :)

[stevecha]

wow that was fast, thanks. but i didn't expect you to need to fix it, since it was caused by RadioDJ. but thanks anyway! this can be closed.