arsperl-users — Discussions regarding the use of ARSperl

Re: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for Remedy 6.3

[Thilo S. <thi...@ap...>]

I've seen this problem too but was never able to solve it.

You might, however, use field IDs in the qualifier instead of labels, e.g.

... AND '536870913' = "00000000037001" ....

That way it has, so far, always worked.

Regards,
Thilo


STAN HOLODNAK, BLOOMBERG/ 731 LEXIN wrote:
> It runs OK sometimes but sometimes it exits with this message                  
> ars_LoadQualifier: [ERROR] Unknown field referenced in query line (position 39  
>  (... AND 'Case ID+'^ = "00000000037...)) (ARERR #1587)                         
> Print out query just before ars_LoadQualifier  says  'Case Status' = "Closed" 
> AND 'Case ID+' ="000000000373200". So the query itself is correct.             
> Why the error message shows '^' and why does it exit? Thank you.
> 
> 
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Re: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85

[STAN H. B. 7. L. <sch...@bl...>]

Mark, thank you for your help. The schema is the same but the 'Case ID+' is a 
field label in that view not the field name. This script was always working on 
ARS 5.1, but when we moved to 6.3 it sometimes breaks. -Stan 
----- Original Message -----
From: Mark Vaughan  <ars...@ar...>
At:  4/10 12:57:35

Stan,
It looks as though the field 'Case ID+' is not found in the schema.  I'm
just guessing that the schema you are using is tied to a variable and
not hardcoded.  Please verify that the schema being used when it fails
contains the field as requested and, conversely, that the same schema is
used when it properly generates the qualifier.

HTH,
Mark Vaughan
TTS Development
Comcast Cable Corporation
720.268.8591

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of STAN HOLODNAK,
BLOOMBERG/ 731 LEXIN
Sent: Tuesday, April 10, 2007 10:13 AM
To: ARS...@AR...
Subject: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for
Remedy6.3

It runs OK sometimes but sometimes it exits with this message

ars_LoadQualifier: [ERROR] Unknown field referenced in query line
(position 39
 (... AND 'Case ID+'^ = "00000000037...)) (ARERR #1587)

Print out query just before ars_LoadQualifier  says  'Case Status' =
"Closed"
AND 'Case ID+' ="000000000373200". So the query itself is correct.

Why the error message shows '^' and why does it exit? Thank you.


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Re: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for Remedy6.3

[Vaughan, M. <Mar...@ca...>]

Stan,
It looks as though the field 'Case ID+' is not found in the schema.  I'm
just guessing that the schema you are using is tied to a variable and
not hardcoded.  Please verify that the schema being used when it fails
contains the field as requested and, conversely, that the same schema is
used when it properly generates the qualifier.

HTH,
Mark Vaughan
TTS Development
Comcast Cable Corporation
720.268.8591

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of STAN HOLODNAK,
BLOOMBERG/ 731 LEXIN
Sent: Tuesday, April 10, 2007 10:13 AM
To: ARS...@AR...
Subject: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for
Remedy6.3

It runs OK sometimes but sometimes it exits with this message

ars_LoadQualifier: [ERROR] Unknown field referenced in query line
(position 39 =20
 (... AND 'Case ID+'^ =3D "00000000037...)) (ARERR #1587)

Print out query just before ars_LoadQualifier  says  'Case Status' =3D
"Closed"=20
AND 'Case ID+' =3D"000000000373200". So the query itself is correct.

Why the error message shows '^' and why does it exit? Thank you.


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[Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for Remedy 6.3

[STAN H. B. 7. L. <sch...@bl...>]

It runs OK sometimes but sometimes it exits with this message                  
ars_LoadQualifier: [ERROR] Unknown field referenced in query line (position 39  
 (... AND 'Case ID+'^ = "00000000037...)) (ARERR #1587)                         
Print out query just before ars_LoadQualifier  says  'Case Status' = "Closed" 
AND 'Case ID+' ="000000000373200". So the query itself is correct.             
Why the error message shows '^' and why does it exit? Thank you.

Re: [Arsperl-users] Unable to Compile ARSPerl 1.90 on Windows 2000

[HEWITT, D. <DA...@SA...>]

Thanks, Thilo!  Running vcvars32.bat did the trick.

I also found a document - "A Practical Guide to Compiling C based
Modules under ActiveState using Microsoft C++" - out on =20
www.perlmonks.org by tachyon.  This echoed your suggestion and added
some additional info.

Basically, my problem was not with Perl.  My problem was not building
the C++ compiler environment.

Thanks again for the help.  Now on to creating a package (PPM).

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Thilo Stapff
Sent: Tuesday, April 10, 2007 5:03 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Unable to Compile ARSPerl 1.90 on Windows
2000

To run the Visual C compiler from the command line, some system=20
variables need to be set, e.g INCLUDE, LIB, LIBPATH.

I don't know exactly what variables are needed, but somewhere in your=20
Visual Studio installation directory should be the "vcvars32.bat"=20
script, which can be executed before running Makefile.PL to set the=20
necessary variables.

Regards,
Thilo


HEWITT, DARRYL wrote:
> I have downloaded and extracted contents of the ARSperl-1.90.tgz file=20
> from _http://sourceforge.net/_ to my C: drive.  I have installed=20
> ActiveState Perl 5.8.8 Build 820.  I have editted the makefile.pl as=20
> instructed and have pointed it to a version 7.0.1 Arserver API folder.
>=20
> When I run the makefile.pl from a command prompt, I get errors like
the=20
> following:
>=20
> Looks good
> Note (probably harmless): No library found for oldnames.lib
> Note (probably harmless): No library found for kernel32.lib
> Etc.
>=20
> But the makefile is created.  I then run nMake and get errors like the

> following:
>=20
> e:\Remedy\ARServer\Api\include\artypes.h(16) : fatal error C1083:
Cannot=20
> open include file: 'limits.h': No such file or directory
>=20
> NMAKE : fatal error U1077: 'cl' : return code '0x2'
> Stop.
>=20
> I can get around these by copying a whole bunch of includes files from

> my Microsoft Visual Studio includes folders to the base=20
> Arserver\Api\Includes folder.
>=20
> I then start getting errors like the following:
>=20
> ARS.obj : error LNK2019: unresolved external symbol _memset referenced

> in function _XS_ARS_ars_LoadQualifier
> support.obj : error LNK2019: unresolved external symbol _memset=20
> referenced in function _ARError_reset
>=20
> I can get rid of the above errors if I copy the lib files from my=20
> Microsoft Visual Studio lib folders to the base Arserver\Api\Includes=20
> folder.
>=20
> I don't profess to be a Perl syntax expert.
>=20
> Can someone tell me how to get the Makefile.pl to recognize my
> .lib and .includes folders that are registered on my PC and in my PATH

> statement as well as other
> environment variables?
>=20
> Thanks in advance for any help you can offer.
>=20
> Darryl
>=20
>=20
>
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>=20
>
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>=20
>=20
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Re: [Arsperl-users] Unable to Compile ARSPerl 1.90 on Windows 2000

[Thilo S. <thi...@ap...>]

To run the Visual C compiler from the command line, some system 
variables need to be set, e.g INCLUDE, LIB, LIBPATH.

I don't know exactly what variables are needed, but somewhere in your 
Visual Studio installation directory should be the "vcvars32.bat" 
script, which can be executed before running Makefile.PL to set the 
necessary variables.

Regards,
Thilo


HEWITT, DARRYL wrote:
> I have downloaded and extracted contents of the ARSperl-1.90.tgz file 
> from _http://sourceforge.net/_ to my C: drive.  I have installed 
> ActiveState Perl 5.8.8 Build 820.  I have editted the makefile.pl as 
> instructed and have pointed it to a version 7.0.1 Arserver API folder.
> 
> When I run the makefile.pl from a command prompt, I get errors like the 
> following:
> 
> Looks good
> Note (probably harmless): No library found for oldnames.lib
> Note (probably harmless): No library found for kernel32.lib
> Etc.
> 
> But the makefile is created.  I then run nMake and get errors like the 
> following:
> 
> e:\Remedy\ARServer\Api\include\artypes.h(16) : fatal error C1083: Cannot 
> open include file: 'limits.h': No such file or directory
> 
> NMAKE : fatal error U1077: 'cl' : return code '0x2'
> Stop.
> 
> I can get around these by copying a whole bunch of includes files from 
> my Microsoft Visual Studio includes folders to the base 
> Arserver\Api\Includes folder.
> 
> I then start getting errors like the following:
> 
> ARS.obj : error LNK2019: unresolved external symbol _memset referenced 
> in function _XS_ARS_ars_LoadQualifier
> support.obj : error LNK2019: unresolved external symbol _memset 
> referenced in function _ARError_reset
> 
> I can get rid of the above errors if I copy the lib files from my 
> Microsoft Visual Studio lib folders to the base Arserver\Api\Includes 
> folder.
> 
> I don't profess to be a Perl syntax expert.
> 
> Can someone tell me how to get the Makefile.pl to recognize my
> .lib and .includes folders that are registered on my PC and in my PATH 
> statement as well as other
> environment variables?
> 
> Thanks in advance for any help you can offer.
> 
> Darryl
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
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> 
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Re: [Arsperl-users] Unable to Compile ARSPerl 1.90 on Windows 2000

[Michiel B. <mic...@gm...>]

Hi Darryl,

I guess if you'd want to compile ARSPerl with ActiveState Perl, you'd
have to use the same compiler, which is in this case Visual Studio 6.
If you have this installed and the environment variables registered,
you can install ARSPerl.
One other option is to compile Perl yourself and then compile ARSPerl.

Kind regards,

Michiel

On 4/10/07, HEWITT, DARRYL <DA...@sa...> wrote:
>
>
>
> I have downloaded and extracted contents of the ARSperl-1.90.tgz file from
> http://sourceforge.net/ to my C: drive.  I have installed ActiveState Perl
> 5.8.8 Build 820.  I have editted the makefile.pl as instructed and have
> pointed it to a version 7.0.1 Arserver API folder.
>
> When I run the makefile.pl from a command prompt, I get errors like the
> following:
>
> Looks good
> Note (probably harmless): No library found for oldnames.lib
> Note (probably harmless): No library found for kernel32.lib
> Etc.
>
> But the makefile is created.  I then run nMake and get errors like the
> following:
>
> e:\Remedy\ARServer\Api\include\artypes.h(16) : fatal error
> C1083: Cannot open include file: 'limits.h': No such file or directory
>
> NMAKE : fatal error U1077: 'cl' : return code '0x2'
> Stop.
>
> I can get around these by copying a whole bunch of includes files from my
> Microsoft Visual Studio includes folders to the base Arserver\Api\Includes
> folder.
>
> I then start getting errors like the following:
>
> ARS.obj : error LNK2019: unresolved external symbol _memset referenced in
> function _XS_ARS_ars_LoadQualifier
> support.obj : error LNK2019: unresolved external symbol _memset referenced
> in function _ARError_reset
>
> I can get rid of the above errors if I copy the lib files from my Microsoft
> Visual Studio lib folders to the base Arserver\Api\Includes folder.
>
> I don't profess to be a Perl syntax expert.
>
> Can someone tell me how to get the Makefile.pl to recognize my
> .lib and .includes folders that are registered on my PC and in my PATH
> statement as well as other
> environment variables?
>
> Thanks in advance for any help you can offer.
>
> Darryl
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys-and earn cash
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> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>


-- 
Met vriendelijke groet / Kind regards
Michiel Beijen
______________________________________________________
MANSOLUTIONS
Energieweg 60-62
3771 NA Barneveld
The Netherlands
Tel. +31-(0)612968592
Mail mic...@ma...
Internet http://bsm.mansolutions.nl

[Arsperl-users] Unable to Compile ARSPerl 1.90 on Windows 2000

[HEWITT, D. <DA...@SA...>]

I have downloaded and extracted contents of the ARSperl-1.90.tgz file
from http://sourceforge.net/ to my C: drive.  I have installed
ActiveState Perl 5.8.8 Build 820.  I have editted the makefile.pl as
instructed and have pointed it to a version 7.0.1 Arserver API folder.

When I run the makefile.pl from a command prompt, I get errors like the
following:

Looks good
Note (probably harmless): No library found for oldnames.lib
Note (probably harmless): No library found for kernel32.lib
Etc.

But the makefile is created.  I then run nMake and get errors like the
following:

e:\Remedy\ARServer\Api\include\artypes.h(16) : fatal error C1083: Cannot
open include file: 'limits.h': No such file or directory
NMAKE : fatal error U1077: 'cl' : return code '0x2'
Stop.

I can get around these by copying a whole bunch of includes files from
my Microsoft Visual Studio includes folders to the base
Arserver\Api\Includes folder.

I then start getting errors like the following:

ARS.obj : error LNK2019: unresolved external symbol _memset referenced
in function _XS_ARS_ars_LoadQualifier
support.obj : error LNK2019: unresolved external symbol _memset
referenced in function _ARError_reset

I can get rid of the above errors if I copy the lib files from my
Microsoft Visual Studio lib folders to the base Arserver\Api\Includes
folder.

I don't profess to be a Perl syntax expert.

Can someone tell me how to get the Makefile.pl to recognize my
.lib and .includes folders that are registered on my PC and in my PATH
statement as well as other
environment variables?

Thanks in advance for any help you can offer.

Darryl

Re: [Arsperl-users] ARSperl 1.90 available on SF

[Quanah Gibson-M. <qu...@st...>]

--On Tuesday, March 13, 2007 9:40 AM -0400 Jeff Murphy 
<jcm...@je...> wrote:

> Many thanks to Thilo for the tremendous amount
> of work he put into this release!

For the version 7 API, the file names of two libraries changed.  This means 
the Makefile.PL script does not correctly find them to link against when 
running perl Makefile.PL.

The files in question are linked against at line 114:

                $ARS_LIBS .= " -lpthread -licuuc -licui18n";

This should be:

                $ARS_LIBS .= " -lpthread -licuucbmc -licui18nbmc";



The ability to link against the encryption libraries that I submitted for 
the version 6 API does not appear to be present anymore in the v7 code for 
ARSperl.  That needs to be fixed as well (for all versions 6.0+)

--Quanah

--
Quanah Gibson-Mount
Senior Systems Software Developer
ITS/Shared Application Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html

Re: [Arsperl-users] ARSperl 1.90 available on SF

[Quanah Gibson-M. <qu...@st...>]

--On Friday, April 06, 2007 2:54 PM -0700 Quanah Gibson-Mount 
<qu...@st...> wrote:

>
>
> --On Tuesday, March 13, 2007 9:40 AM -0400 Jeff Murphy
> <jcm...@je...> wrote:
>
>> Many thanks to Thilo for the tremendous amount
>> of work he put into this release!
>
> For the version 7 API, the file names of two libraries changed.  This
> means the Makefile.PL script does not correctly find them to link against
> when running perl Makefile.PL.
>
> The files in question are linked against at line 114:
>
>                 $ARS_LIBS .= " -lpthread -licuuc -licui18n";
>
> This should be:
>
>                 $ARS_LIBS .= " -lpthread -licuucbmc -licui18nbmc";
>
>
>
> The ability to link against the encryption libraries that I submitted for
> the version 6 API does not appear to be present anymore in the v7 code
> for ARSperl.  That needs to be fixed as well (for all versions 6.0+)

Last, but not least, the resulting perl module is not built so that it can 
track its dependencies.  I fixed this in my own build by doing:

env LD_RUN_PATH=/opt/remedy/api/lib make

so that it could then resolve its dependencies.


--Quanah

--
Quanah Gibson-Mount
Senior Systems Software Developer
ITS/Shared Application Services
Stanford University
GnuPG Public Key: http://www.stanford.edu/~quanah/pgp.html

Re: [Arsperl-users] installation probleme on Solaris

[Thilo S. <thi...@ap...>]

Apparently there's no compiler installed.
See e.g. http://www.unixguide.net/sun/faq/5.37.shtml for an explanation.

The easiest solution is probably to install gcc (as binary package from 
http://www.sunfreeware.com/).

Regards
Thilo Stapff


Serouche Rahimpour wrote:
> dear listers,
> 
> I am trying to install ARSperl-1.90 on my Solaris box (SunOS 5.9).
> At make command, I get the following error:
> /usr/ucb/cc:  language optional software package not installed
> *** Error code 1
> make: Fatal error: Command failed for target `ARS.o'
> 
> Any help/idea what could be ?
> Thank you sharing your knowledge.
> 
> Serouche
> 
> -------------------------------------------------------------------------
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> 

[Arsperl-users] installation probleme on Solaris

[Serouche R. <ser...@dc...>]

dear listers,

I am trying to install ARSperl-1.90 on my Solaris box (SunOS 5.9).
At make command, I get the following error:
/usr/ucb/cc:  language optional software package not installed
*** Error code 1
make: Fatal error: Command failed for target `ARS.o'

Any help/idea what could be ?
Thank you sharing your knowledge.

Serouche

Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Jeff M. <jcm...@je...>]

On Tue, 2007-03-20 at 12:17 +0100, Misi Mladoniczky wrote:
> Hi Thilo,
> 
> What would happen if I did static linking for ARSPerl 1.90. Would it not
> replace the currently statically linked version?
> 

No..

Also, to see what modules are statically built into Perl.

perl -MConfig -e 'print $Config{static_ext}, "\n";'


> How do I tell ARSPerl 1.90 to get statically linked into the perl binary?
> 

Jarl commented on this. How I've done it in the past is:

You need to copy the ARSperl-1.90 directory into the ext/ folder under
the perl source tree. Then rename ARSperl-1.90 to ARS and build perl.
Perl's 'configure' script will find it and ask you if you want to build
it statically. 

jeff


>         Best Regards - Misi, RRR AB, http://www.rrr.se
> 
> > Yes, to get rid of a statically linked module you would have to
> > recompile perl.
> >
> > How to check for statically linked modules? ... I don't know.
> >
> > Thilo
> >
> >
> >
> > Misi Mladoniczky schrieb:
> >> Hi Thilo,
> >>
> >> Statically linked into the perl binary itself? That would make sence...
> >>
> >> How would I get rid of it if that is the case? I guess I have to
> >> recompile
> >> perl itself. Is there a way to check to see if other modules has been
> >> statically linked into perl?
> >>
> >>          Best Regards - Misi, RRR AB, http://www.rrr.se
> >>
> >>> Could it be that your perl interpreter contains an old statically
> >>> linked
> >>> ARSperl? This was necessary on HP with older ARS versions.
> >>>
> >>> Regards,
> >>> Thilo
> >>>
> >>>
> >>> Misi Mladoniczky wrote:
> >>>> Hi,
> >>>>
> >>>> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the
> >>>> 6.3.0
> >>>> patch 021 API or the 7.0.1 patch 001 API.
> >>>>
> >>>> Compilation seems to work ok.
> >>>>
> >>>> Make test gives me messages like:
> >>>> t/41setcharmenu.........ARS object version 1.74 does not match
> >>>> bootstrap
> >>>> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
> >>>> Compilation failed in require at t/41setcharmenu.t line 6.
> >>>> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
> >>>> t/41setcharmenu.........dubious
> >>>>         Test returned status 255 (wstat 65280, 0xff00)
> >>>>
> >>>> To me, this would indicate that an old ARS.sl is loaded, and that it
> >>>> is
> >>>> of
> >>>> ARSperl version 1.74.
> >>>>
> >>>> I have searched for such a file without success. I only find the ones
> >>>> I
> >>>> expect to find after compiling against 6.3 + 7.0 and doing a make
> >>>> install
> >>>> on the 6.3 version:
> >>>> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
> >>>> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> >>>> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
> >>>> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> >>>> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
> >>>> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
> >>>> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
> >>>>
> >>>> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
> >>>>
> >>>> I tried ARSperl-1.85 as well, but it gave me a similar result:
> >>>> "ARS object version 1.74 does not match bootstrap parameter 1.84"
> >>>>
> >>>> Any suggestions would be appreciated.
> >>>>
> >>>>         Best Regards - Misi, RRR AB, http://www.rr.se
> >>>>
> >>>>
> >>>> -------------------------------------------------------------------------
> >>>> Take Surveys. Earn Cash. Influence the Future of IT
> >>>> Join SourceForge.net's Techsay panel and you'll get the chance to
> >>>> share
> >>>> your
> >>>> opinions on IT & business topics through brief surveys-and earn cash
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> >>>> _______________________________________________
> >>>> Arsperl-users mailing list
> >>>> Ars...@ar...
> >>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >>>>
> >>>
> >>> -------------------------------------------------------------------------
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> >>
> >>
> >>
> >> -------------------------------------------------------------------------
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> >> opinions on IT & business topics through brief surveys-and earn cash
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> >
> >
> 
> 
> 
> -------------------------------------------------------------------------
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Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[<jar...@gm...>]

perl Makefile.PL LINKTYPE=static

http://www.ayni.com/perldoc/perl5.8.0/lib/ExtUtils/MakeMaker.html

--
Jarl

On 3/20/07, Misi Mladoniczky <mi...@rr...> wrote:
> Hi Thilo,
>
> What would happen if I did static linking for ARSPerl 1.90. Would it not
> replace the currently statically linked version?
>
> How do I tell ARSPerl 1.90 to get statically linked into the perl binary?
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se
>
> > Yes, to get rid of a statically linked module you would have to
> > recompile perl.
> >
> > How to check for statically linked modules? ... I don't know.
> >
> > Thilo
> >
> >
> >
> > Misi Mladoniczky schrieb:
> >> Hi Thilo,
> >>
> >> Statically linked into the perl binary itself? That would make sence...
> >>
> >> How would I get rid of it if that is the case? I guess I have to
> >> recompile
> >> perl itself. Is there a way to check to see if other modules has been
> >> statically linked into perl?
> >>
> >>          Best Regards - Misi, RRR AB, http://www.rrr.se
> >>
> >>> Could it be that your perl interpreter contains an old statically
> >>> linked
> >>> ARSperl? This was necessary on HP with older ARS versions.
> >>>
> >>> Regards,
> >>> Thilo
> >>>
> >>>
> >>> Misi Mladoniczky wrote:
> >>>> Hi,
> >>>>
> >>>> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the
> >>>> 6.3.0
> >>>> patch 021 API or the 7.0.1 patch 001 API.
> >>>>
> >>>> Compilation seems to work ok.
> >>>>
> >>>> Make test gives me messages like:
> >>>> t/41setcharmenu.........ARS object version 1.74 does not match
> >>>> bootstrap
> >>>> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
> >>>> Compilation failed in require at t/41setcharmenu.t line 6.
> >>>> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
> >>>> t/41setcharmenu.........dubious
> >>>>         Test returned status 255 (wstat 65280, 0xff00)
> >>>>
> >>>> To me, this would indicate that an old ARS.sl is loaded, and that it
> >>>> is
> >>>> of
> >>>> ARSperl version 1.74.
> >>>>
> >>>> I have searched for such a file without success. I only find the ones
> >>>> I
> >>>> expect to find after compiling against 6.3 + 7.0 and doing a make
> >>>> install
> >>>> on the 6.3 version:
> >>>> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
> >>>> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> >>>> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
> >>>> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> >>>> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
> >>>> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
> >>>> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
> >>>>
> >>>> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
> >>>>
> >>>> I tried ARSperl-1.85 as well, but it gave me a similar result:
> >>>> "ARS object version 1.74 does not match bootstrap parameter 1.84"
> >>>>
> >>>> Any suggestions would be appreciated.
> >>>>
> >>>>         Best Regards - Misi, RRR AB, http://www.rr.se
> >>>>
> >>>>
> >>>> -------------------------------------------------------------------------
> >>>> Take Surveys. Earn Cash. Influence the Future of IT
> >>>> Join SourceForge.net's Techsay panel and you'll get the chance to
> >>>> share
> >>>> your
> >>>> opinions on IT & business topics through brief surveys-and earn cash
> >>>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> >>>> _______________________________________________
> >>>> Arsperl-users mailing list
> >>>> Ars...@ar...
> >>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >>>>
> >>>
> >>> -------------------------------------------------------------------------
> >>> Take Surveys. Earn Cash. Influence the Future of IT
> >>> Join SourceForge.net's Techsay panel and you'll get the chance to share
> >>> your
> >>> opinions on IT & business topics through brief surveys-and earn cash
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> >>> _______________________________________________
> >>> Arsperl-users mailing list
> >>> Ars...@ar...
> >>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >>>
> >>
> >>
> >>
> >> -------------------------------------------------------------------------
> >> Take Surveys. Earn Cash. Influence the Future of IT
> >> Join SourceForge.net's Techsay panel and you'll get the chance to share
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> >> opinions on IT & business topics through brief surveys-and earn cash
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> >> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >>
> >
> >
>
>
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
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>

Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Misi M. <mi...@rr...>]

Hi Thilo,

What would happen if I did static linking for ARSPerl 1.90. Would it not
replace the currently statically linked version?

How do I tell ARSPerl 1.90 to get statically linked into the perl binary?

        Best Regards - Misi, RRR AB, http://www.rrr.se

> Yes, to get rid of a statically linked module you would have to
> recompile perl.
>
> How to check for statically linked modules? ... I don't know.
>
> Thilo
>
>
>
> Misi Mladoniczky schrieb:
>> Hi Thilo,
>>
>> Statically linked into the perl binary itself? That would make sence...
>>
>> How would I get rid of it if that is the case? I guess I have to
>> recompile
>> perl itself. Is there a way to check to see if other modules has been
>> statically linked into perl?
>>
>>          Best Regards - Misi, RRR AB, http://www.rrr.se
>>
>>> Could it be that your perl interpreter contains an old statically
>>> linked
>>> ARSperl? This was necessary on HP with older ARS versions.
>>>
>>> Regards,
>>> Thilo
>>>
>>>
>>> Misi Mladoniczky wrote:
>>>> Hi,
>>>>
>>>> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the
>>>> 6.3.0
>>>> patch 021 API or the 7.0.1 patch 001 API.
>>>>
>>>> Compilation seems to work ok.
>>>>
>>>> Make test gives me messages like:
>>>> t/41setcharmenu.........ARS object version 1.74 does not match
>>>> bootstrap
>>>> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
>>>> Compilation failed in require at t/41setcharmenu.t line 6.
>>>> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
>>>> t/41setcharmenu.........dubious
>>>>         Test returned status 255 (wstat 65280, 0xff00)
>>>>
>>>> To me, this would indicate that an old ARS.sl is loaded, and that it
>>>> is
>>>> of
>>>> ARSperl version 1.74.
>>>>
>>>> I have searched for such a file without success. I only find the ones
>>>> I
>>>> expect to find after compiling against 6.3 + 7.0 and doing a make
>>>> install
>>>> on the 6.3 version:
>>>> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
>>>> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>>>> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
>>>> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>>>> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
>>>> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
>>>> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
>>>>
>>>> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
>>>>
>>>> I tried ARSperl-1.85 as well, but it gave me a similar result:
>>>> "ARS object version 1.74 does not match bootstrap parameter 1.84"
>>>>
>>>> Any suggestions would be appreciated.
>>>>
>>>>         Best Regards - Misi, RRR AB, http://www.rr.se
>>>>
>>>>
>>>> -------------------------------------------------------------------------
>>>> Take Surveys. Earn Cash. Influence the Future of IT
>>>> Join SourceForge.net's Techsay panel and you'll get the chance to
>>>> share
>>>> your
>>>> opinions on IT & business topics through brief surveys-and earn cash
>>>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>>>> _______________________________________________
>>>> Arsperl-users mailing list
>>>> Ars...@ar...
>>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>>>
>>>
>>> -------------------------------------------------------------------------
>>> Take Surveys. Earn Cash. Influence the Future of IT
>>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>>> your
>>> opinions on IT & business topics through brief surveys-and earn cash
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>>> _______________________________________________
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>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>>
>>
>>
>>
>> -------------------------------------------------------------------------
>> Take Surveys. Earn Cash. Influence the Future of IT
>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>> your
>> opinions on IT & business topics through brief surveys-and earn cash
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>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>
>
>

Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Thilo S. <thi...@ap...>]

Yes, to get rid of a statically linked module you would have to 
recompile perl.

How to check for statically linked modules? ... I don't know.

Thilo



Misi Mladoniczky schrieb:
> Hi Thilo,
> 
> Statically linked into the perl binary itself? That would make sence...
> 
> How would I get rid of it if that is the case? I guess I have to recompile
> perl itself. Is there a way to check to see if other modules has been
> statically linked into perl?
> 
>          Best Regards - Misi, RRR AB, http://www.rrr.se
> 
>> Could it be that your perl interpreter contains an old statically linked
>> ARSperl? This was necessary on HP with older ARS versions.
>>
>> Regards,
>> Thilo
>>
>>
>> Misi Mladoniczky wrote:
>>> Hi,
>>>
>>> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the
>>> 6.3.0
>>> patch 021 API or the 7.0.1 patch 001 API.
>>>
>>> Compilation seems to work ok.
>>>
>>> Make test gives me messages like:
>>> t/41setcharmenu.........ARS object version 1.74 does not match bootstrap
>>> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
>>> Compilation failed in require at t/41setcharmenu.t line 6.
>>> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
>>> t/41setcharmenu.........dubious
>>>         Test returned status 255 (wstat 65280, 0xff00)
>>>
>>> To me, this would indicate that an old ARS.sl is loaded, and that it is
>>> of
>>> ARSperl version 1.74.
>>>
>>> I have searched for such a file without success. I only find the ones I
>>> expect to find after compiling against 6.3 + 7.0 and doing a make
>>> install
>>> on the 6.3 version:
>>> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
>>> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>>> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
>>> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>>> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
>>> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
>>> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
>>>
>>> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
>>>
>>> I tried ARSperl-1.85 as well, but it gave me a similar result:
>>> "ARS object version 1.74 does not match bootstrap parameter 1.84"
>>>
>>> Any suggestions would be appreciated.
>>>
>>>         Best Regards - Misi, RRR AB, http://www.rr.se
>>>
>>>
>>> -------------------------------------------------------------------------
>>> Take Surveys. Earn Cash. Influence the Future of IT
>>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>>> your
>>> opinions on IT & business topics through brief surveys-and earn cash
>>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>>> _______________________________________________
>>> Arsperl-users mailing list
>>> Ars...@ar...
>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>>
>>
>> -------------------------------------------------------------------------
>> Take Surveys. Earn Cash. Influence the Future of IT
>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>> your
>> opinions on IT & business topics through brief surveys-and earn cash
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>> _______________________________________________
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>> Ars...@ar...
>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>
> 
> 
> 
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys-and earn cash
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> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 

Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Misi M. <mi...@rr...>]

Hi Thilo,

Statically linked into the perl binary itself? That would make sence...

How would I get rid of it if that is the case? I guess I have to recompile
perl itself. Is there a way to check to see if other modules has been
statically linked into perl?

         Best Regards - Misi, RRR AB, http://www.rrr.se

> Could it be that your perl interpreter contains an old statically linked
> ARSperl? This was necessary on HP with older ARS versions.
>
> Regards,
> Thilo
>
>
> Misi Mladoniczky wrote:
>> Hi,
>>
>> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the
>> 6.3.0
>> patch 021 API or the 7.0.1 patch 001 API.
>>
>> Compilation seems to work ok.
>>
>> Make test gives me messages like:
>> t/41setcharmenu.........ARS object version 1.74 does not match bootstrap
>> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
>> Compilation failed in require at t/41setcharmenu.t line 6.
>> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
>> t/41setcharmenu.........dubious
>>         Test returned status 255 (wstat 65280, 0xff00)
>>
>> To me, this would indicate that an old ARS.sl is loaded, and that it is
>> of
>> ARSperl version 1.74.
>>
>> I have searched for such a file without success. I only find the ones I
>> expect to find after compiling against 6.3 + 7.0 and doing a make
>> install
>> on the 6.3 version:
>> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
>> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
>> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
>> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
>> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
>> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
>>
>> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
>>
>> I tried ARSperl-1.85 as well, but it gave me a similar result:
>> "ARS object version 1.74 does not match bootstrap parameter 1.84"
>>
>> Any suggestions would be appreciated.
>>
>>         Best Regards - Misi, RRR AB, http://www.rr.se
>>
>>
>> -------------------------------------------------------------------------
>> Take Surveys. Earn Cash. Influence the Future of IT
>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>> your
>> opinions on IT & business topics through brief surveys-and earn cash
>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>> _______________________________________________
>> Arsperl-users mailing list
>> Ars...@ar...
>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>
>
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys-and earn cash
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>

Re: [Arsperl-users] Perl APIs to access Remedy

[Jeff M. <jcm...@je...>]

On Fri, 2007-03-16 at 10:21 +0530, Parasam, Deepak wrote:
> Thanks, I could run Dumpp_Users.pl using the test server (remedy-test.integ.amazon.com).
> 
> Now, I'm facing another problem.  How do I know the form name which has to be passed while calling openForm (<form_name>).  I need to run queries on this form, which apparently does not have a name?  The form is here - http://remedy.amazon.com/tt/client-hpd.mpl


That is perhaps some web wrapper that feeds a back-end remedy form.
You'd probably have to ask whomever does Remedy support at amazon.

You could also use ars_GetListSchema() to dump all of the forms that you
have access too and then make some guess as to which is the correct
form... or perform a ars_GetFieldTable() on each form and examine the
fields until you see a form that contains the expected combination of
fields.

jeff

Re: [Arsperl-users] Perl APIs to access Remedy

[Parasam, D. <dee...@am...>]

Thanks, I could run Dumpp_Users.pl using the test server =
(remedy-test.integ.amazon.com).

Now, I'm facing another problem.  How do I know the form name which has =
to be passed while calling openForm (<form_name>).  I need to run =
queries on this form, which apparently does not have a name?  The form =
is here - http://remedy.amazon.com/tt/client-hpd.mpl

Thanks, in anticipation.
- Deepak

-----Original Message-----
From: ars...@ar... =
[mailto:ars...@ar...] On Behalf Of Jeff Murphy
Sent: Wednesday, March 14, 2007 7:09 PM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Perl APIs to access Remedy

On Wed, 2007-03-14 at 18:52 +0530, Parasam, Deepak wrote:
>=20
> Hi all,
>       I just downloaded the ARSperl-1.90.   When I run 'perl
> Makefile.pl', it is asking me for the server name, username, and=20
> password.  Can someone let me know how to get a username/password, and =

> how to know the list of valid servers?

The server, username and password is used for "make test" to load some =
objects into the server and run tests against. It's an optional step =
that hasn't always worked in the past. You should run it against a test =
AR server only and not a production server. So the answer to your =
question is to setup a demo server and specify that as the server. The =
default username/password for connecting to the Demo server is in the AR =
system install documentation.


>=20
>       Further, my intention was to use ARSperl to access Remedy
> (http://remedy.amazon.com) and query it based on Category/type/item,=20
> severity of tickets etc.,.  Can you point me to some resources where i =

> can find some examples for this?

Look in the example/ directory. Also refer to the doc. You'll probably =
do something like

$c =3D new ARS(server, user, pass)
$f =3D $c->openForm('Your Form Name');
@e =3D $f->query(qq{'Category' =3D "Apples" AND 'Status' =3D "Open"}); =
foreach (@e) {
	($type, $item) =3D $f->get(-entry =3D> $_, -fields =3D> ['Type',
                                                           'Item']); }

There are other ways do to it, but that's probably the shortest example.




>        I checked the /examples which came along with the distribution, =

> in vain.  Also, i checked the documentation on=20
> http://arsperl.org/manual/toc.html, but could not find what I needed.

The doc doesn't have a 'howto', but the AR C API guide, available from =
Remedy, may have a short tutorial. The perl API mimics, in many =
respects, the C API.

jeff


>=20
>        Any Help ?!
>=20
> Thanks,
> Deepak
>=20
>=20
>=20
> ----------------------------------------------------------------------
> --- Take Surveys. Earn Cash. Influence the Future of IT Join=20
> SourceForge.net's Techsay panel and you'll get the chance to share=20
> your opinions on IT & business topics through brief surveys-and earn=20
> cash=20
> =
http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEV
> DEV _______________________________________________ Arsperl-users=20
> mailing list Ars...@ar...=20
> https://lists.sourceforge.net/lists/listinfo/arsperl-users


-------------------------------------------------------------------------=

Take Surveys. Earn Cash. Influence the Future of IT Join =
SourceForge.net's Techsay panel and you'll get the chance to share your =
opinions on IT & business topics through brief surveys-and earn cash =
http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEVDEV
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Re: [Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Thilo S. <thi...@ap...>]

Could it be that your perl interpreter contains an old statically linked 
ARSperl? This was necessary on HP with older ARS versions.

Regards,
Thilo


Misi Mladoniczky wrote:
> Hi,
> 
> I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the 6.3.0
> patch 021 API or the 7.0.1 patch 001 API.
> 
> Compilation seems to work ok.
> 
> Make test gives me messages like:
> t/41setcharmenu.........ARS object version 1.74 does not match bootstrap
> parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
> Compilation failed in require at t/41setcharmenu.t line 6.
> BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
> t/41setcharmenu.........dubious
>         Test returned status 255 (wstat 65280, 0xff00)
> 
> To me, this would indicate that an old ARS.sl is loaded, and that it is of
> ARSperl version 1.74.
> 
> I have searched for such a file without success. I only find the ones I
> expect to find after compiling against 6.3 + 7.0 and doing a make install
> on the 6.3 version:
> $ ls -l `find / -name 'ARS.sl' 2>/dev/null`
> -r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> /opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
> -rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
> /opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
> -rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
> /opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl
> 
> Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.
> 
> I tried ARSperl-1.85 as well, but it gave me a similar result:
> "ARS object version 1.74 does not match bootstrap parameter 1.84"
> 
> Any suggestions would be appreciated.
> 
>         Best Regards - Misi, RRR AB, http://www.rr.se
> 
> 
> -------------------------------------------------------------------------
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[Arsperl-users] Compile ARSperl 1.90 on HP-UX

[Misi M. <mi...@rr...>]

Hi,

I am trying to get ARSperl 1.90 to work on HP-UX 11, either with the 6.3.0
patch 021 API or the 7.0.1 patch 001 API.

Compilation seems to work ok.

Make test gives me messages like:
t/41setcharmenu.........ARS object version 1.74 does not match bootstrap
parameter 1.90 at /opt/arsacc/rrr/arsperl63/blib/lib/ARS.pm line 130.
Compilation failed in require at t/41setcharmenu.t line 6.
BEGIN failed--compilation aborted at t/41setcharmenu.t line 6.
t/41setcharmenu.........dubious
        Test returned status 255 (wstat 65280, 0xff00)

To me, this would indicate that an old ARS.sl is loaded, and that it is of
ARSperl version 1.74.

I have searched for such a file without success. I only find the ones I
expect to find after compiling against 6.3 + 7.0 and doing a make install
on the 6.3 version:
$ ls -l `find / -name 'ARS.sl' 2>/dev/null`
-r-xr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
/opt/arsacc/perl/perl-5.8.0/lib/site_perl/5.8.0/PA-RISC2.0/auto/ARS/ARS.sl
-rwxr-xr-x   1 arsacc     arsacc     7061736 Mar 15 09:43
/opt/arsacc/rrr/arsperl63/blib/arch/auto/ARS/ARS.sl
-rwxr-xr-x   1 arsacc     arsacc     8019440 Mar 15 11:03
/opt/arsacc/rrr/arsperl70/blib/arch/auto/ARS/ARS.sl

Perl version is 5.8.0, and I use the HP-UX ANSIC-compiler.

I tried ARSperl-1.85 as well, but it gave me a similar result:
"ARS object version 1.74 does not match bootstrap parameter 1.84"

Any suggestions would be appreciated.

        Best Regards - Misi, RRR AB, http://www.rr.se

Re: [Arsperl-users] ARSperl 1.90 available on SF

[<jar...@gm...>]

Hi,

Trying to get it compiled. Got a new laptop, and the compiler will not
do what I tell it to do.

I wlll try to install an ancient version of Visual C++

--
Jarl

On 3/14/07, strauss <st...@re...> wrote:
> If anyone gets an installer built for Windows that will work on Win2K3
> Server, please post it somewhere for those of us who are way too busy
> swatting the incredible number of bugs in ITSM 7 to try to figure out
> how to compile it.  Thanks in advance.
>
> Christopher Strauss, Ph.D.
> Remedy Database Administrator
> University of North Texas Computing Center
> http://remedy.unt.edu/helpdesk/
> -----Original Message-----
> From: ars...@ar...
> [mailto:ars...@ar...] On Behalf Of Jeff Murphy
> Sent: Tuesday, March 13, 2007 8:41 AM
> To: ARSperl User Discussion
> Subject: [Arsperl-users] ARSperl 1.90 available on SF
>
> Many thanks to Thilo for the tremendous amount of work he put into this
> release!
>
> http://arsperl.sourceforge.net/changes.html
>
> ------------------------------------------------------------------------
> -
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> SourceForge.net's Techsay panel and you'll get the chance to share your
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>
>
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Re: [Arsperl-users] ARSperl 1.90 available on SF

[strauss <st...@re...>]

If anyone gets an installer built for Windows that will work on Win2K3
Server, please post it somewhere for those of us who are way too busy
swatting the incredible number of bugs in ITSM 7 to try to figure out
how to compile it.  Thanks in advance.

Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Jeff Murphy
Sent: Tuesday, March 13, 2007 8:41 AM
To: ARSperl User Discussion
Subject: [Arsperl-users] ARSperl 1.90 available on SF

Many thanks to Thilo for the tremendous amount of work he put into this
release!

http://arsperl.sourceforge.net/changes.html

------------------------------------------------------------------------
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Re: [Arsperl-users] Error running 1.90 / 7.0.1 API

[Thilo S. <thi...@ap...>]

Maybe it has to do with the different versions of gcc (and accordingly 
glibc) on the two systems.
Unix has also a "ldd" utility to show library depencies. See "man lcc" 
for more information.

Regards,
Thilo

Georg Grabler schrieb:
> Hello,
> 
> I'm experiencing problems on one of our testing linux boxes with the
> new ars version.
> 
> Note: On my local system ARSPerl 1.90 runs fine (arslib-7.0.1 and
> arsperl 1.90, ARCH Linux current, gcc 4.1.2).
> 
> I get an error, in combination with __ctype_b_loc. The output is as follows:
> 
> [Wed Mar 14 10:40:26 2007] Main.pl: Can't load
> '/usr/lib/perl5/site_perl/5.6.1/i386-linux/auto/ARS/ARS.so' for module
> ARS: /usr/lib/perl5/site_perl/5.6.1/i386-linux/auto/ARS/ARS.so:
> undefined symbol: __ctype_b_loc at
> /usr/lib/perl5/5.6.1/i386-linux/DynaLoader.pm line 206.
> 
> The testing systems are running the same configuration as the
> production servers do, so don't wonder about the low perl version
> number.
> 
> Compile environment:
> Linux (RHEL)
> GCC 2.96
> Perl: 5.6.1
> 
> Does anyone know what this error means? Any hints what to look at?
> 
> Kind regards,
> Georg
> 
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> 

Re: [Arsperl-users] Perl APIs to access Remedy

[Jeff M. <jcm...@je...>]

On Wed, 2007-03-14 at 18:52 +0530, Parasam, Deepak wrote:
> 
> Hi all,
>       I just downloaded the ARSperl-1.90.   When I run 'perl
> Makefile.pl', it is asking me for the server name, username, and
> password.  Can someone let me know how to get a username/password, and
> how to know the list of valid servers?

The server, username and password is used for "make test" to load some
objects into the server and run tests against. It's an optional step
that hasn't always worked in the past. You should run it against a test
AR server only and not a production server. So the answer to your
question is to setup a demo server and specify that as the server. The
default username/password for connecting to the Demo server is in the AR
system install documentation.


> 
>       Further, my intention was to use ARSperl to access Remedy
> (http://remedy.amazon.com) and query it based on Category/type/item,
> severity of tickets etc.,.  Can you point me to some resources where i
> can find some examples for this?

Look in the example/ directory. Also refer to the doc. You'll probably
do something like

$c = new ARS(server, user, pass)
$f = $c->openForm('Your Form Name');
@e = $f->query(qq{'Category' = "Apples" AND 'Status' = "Open"});
foreach (@e) {
	($type, $item) = $f->get(-entry => $_, -fields => ['Type',
                                                           'Item']);
}

There are other ways do to it, but that's probably the shortest example.




>        I checked the /examples which came along with the distribution,
> in vain.  Also, i checked the documentation on
> http://arsperl.org/manual/toc.html, but could not find what I needed.

The doc doesn't have a 'howto', but the AR C API guide, available from
Remedy, may have a short tutorial. The perl API mimics, in many
respects, the C API.

jeff


> 
>        Any Help ?!
> 
> Thanks,
> Deepak
> 
> 
> 
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