arsperl-users — Discussions regarding the use of ARSperl

Re: [Arsperl-users] ARSPerl scripts and ARS 7.1

[Thilo S. <thi...@ap...>]

Could it be a permission problem?

strauss wrote:
> No specific errors, just not returning data where there is data that
> meets the qualifications.  Seeing similar problem Kinetic where
> qualification should work but does not.
> 
> BTW, I have ARSPerl 1.90 compiled with ARS 7.01 as distributed for
> Windows installation last June, using the ARS 7.0.01.003 dlls from
> ARSWiki, running on ActiveState Perl 5.8.8.819.
> 
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/ 
> 
>> -----Original Message-----
>> From: ars...@ar... 
>> [mailto:ars...@ar...] On Behalf Of Thilo Stapff
>> Sent: Wednesday, November 21, 2007 8:17 AM
>> To: ARSperl User Discussion
>> Subject: Re: [Arsperl-users] ARSPerl scripts and ARS 7.1
>>
>> I didn't have any problems running ARSperl scripts (compiled 
>> for ARS 7.0
>> API) against an ARS 7.1 server.
>> Can't say anything about ITSM 7, though.
>>
>> Do you get any kind of meaningful error message in $ars_errstr?
>>
>>
>> strauss wrote:
>>> Has anyone figured out how to get their ARSPerl CGI scripts to run 
>>> against an ARS 7.1 server???  So far I have not found anything that 
>>> works while editing my current production scripts against a 
>> 7.1 ITSM 7 
>>> server, and they already use Field ID instead of label or name so 
>>> that's not it.  I am seeing the same problems getting 
>> qualifications 
>>> to run against ITSM 7 forms in Kinetic Calendar, so I am 
>> wondering if 
>>> all of the plumbing has been moved beyond our reach in 7.1?
>>>  
>>>
>>> Christopher Strauss, Ph.D.
>>> Call Tracking Administration Manager
>>> University of North Texas Computing & IT Center http://itsm.unt.edu/
>>>
>>>
>>>
>> ----------------------------------------------------------------------
>>> --
>>>
>>>
>> ----------------------------------------------------------------------
>>> --- This SF.net email is sponsored by: Microsoft Defy all 
>> challenges. 
>>> Microsoft(R) Visual Studio 2005.
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>>>
>>>
>>>
>> ----------------------------------------------------------------------
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>>>
>>> _______________________________________________
>>> Arsperl-users mailing list
>>> Ars...@ar...
>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>
>> --------------------------------------------------------------
>> -----------
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>> challenges. Microsoft(R) Visual Studio 2005.
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>>
>>
> 
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Re: [Arsperl-users] ARSPerl scripts and ARS 7.1

[strauss <st...@re...>]

No specific errors, just not returning data where there is data that
meets the qualifications.  Seeing similar problem Kinetic where
qualification should work but does not.

BTW, I have ARSPerl 1.90 compiled with ARS 7.01 as distributed for
Windows installation last June, using the ARS 7.0.01.003 dlls from
ARSWiki, running on ActiveState Perl 5.8.8.819.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/=20

> -----Original Message-----
> From: ars...@ar...=20
> [mailto:ars...@ar...] On Behalf Of Thilo Stapff
> Sent: Wednesday, November 21, 2007 8:17 AM
> To: ARSperl User Discussion
> Subject: Re: [Arsperl-users] ARSPerl scripts and ARS 7.1
>=20
> I didn't have any problems running ARSperl scripts (compiled=20
> for ARS 7.0
> API) against an ARS 7.1 server.
> Can't say anything about ITSM 7, though.
>=20
> Do you get any kind of meaningful error message in $ars_errstr?
>=20
>=20
> strauss wrote:
> > Has anyone figured out how to get their ARSPerl CGI scripts to run=20
> > against an ARS 7.1 server???  So far I have not found anything that=20
> > works while editing my current production scripts against a=20
> 7.1 ITSM 7=20
> > server, and they already use Field ID instead of label or name so=20
> > that's not it.  I am seeing the same problems getting=20
> qualifications=20
> > to run against ITSM 7 forms in Kinetic Calendar, so I am=20
> wondering if=20
> > all of the plumbing has been moved beyond our reach in 7.1?
> > =20
> >=20
> > Christopher Strauss, Ph.D.
> > Call Tracking Administration Manager
> > University of North Texas Computing & IT Center http://itsm.unt.edu/
> >=20
> >=20
> >=20
> ----------------------------------------------------------------------
> > --
> >=20
> >=20
> ----------------------------------------------------------------------
> > --- This SF.net email is sponsored by: Microsoft Defy all=20
> challenges.=20
> > Microsoft(R) Visual Studio 2005.
> > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> >=20
> >=20
> >=20
> ----------------------------------------------------------------------
> > --
> >=20
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
>=20
>=20
> --------------------------------------------------------------
> -----------
> This SF.net email is sponsored by: Microsoft Defy all=20
> challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> _______________________________________________
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> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>=20
>=20

Re: [Arsperl-users] ARSPerl scripts and ARS 7.1

[Joseph K. <jos...@gm...>]

I have not done extensive testing, but I have not yet run into any
problems running ARSPerl 1.90 against our 7.1 development server.

I compiled it against the 7.0 API ( version 9 according to ars_APIVersion ).

Joe

On Nov 20, 2007 5:32 PM, strauss <st...@re...> wrote:
>
>
> Has anyone figured out how to get their ARSPerl CGI scripts to run against
> an ARS 7.1 server???  So far I have not found anything that works while
> editing my current production scripts against a 7.1 ITSM 7 server, and they
> already use Field ID instead of label or name so that's not it.  I am seeing
> the same problems getting qualifications to run against ITSM 7 forms in
> Kinetic Calendar, so I am wondering if all of the plumbing has been moved
> beyond our reach in 7.1?
>
>
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>

Re: [Arsperl-users] looking for 1.71

[Jeff M. <jcm...@je...>]

Ted Austin wrote:
> 
> Hi.
>  
> I don't believe there is an ARSperl release for ARS 7.1 yet.  

The code in CVS should work with the 7.1 libraries.

jeff

Re: [Arsperl-users] looking for 1.71

[Ted A. <Ted...@st...>]

Hi.
=20
I don't believe there is an ARSperl release for ARS 7.1 yet.  However, I =
compiled ARSperl with the 7.0.01 api.  ARS 7.1 features error handling =
filters that will not work with the 7.0 api.  We are not constrained by =
this; all of our scripts work fine.  Bottom line:  Consider using the =
7.0 api with the 7.1 installation; but know the limitations/risks.  Test =
all your scripts.  If they all work, then go with it and wait for the =
ARSperl ARS 7.1 support.
=20
I hope this helps.
=20
ted....=20

-----Original Message-----
From: ars...@ar... =
[mailto:ars...@ar...]On Behalf Of monty
Sent: Thursday, August 16, 2007 2:19 AM
To: ars...@ar...
Subject: [Arsperl-users] looking for 1.71


Anyone have the 1.71 release of arsperl? cannot find anywhere not even =
on sourceforge anymore..I desperately need for my job, migrating old =
webapp and cannot engineer it to use new version just yet, not enough =
time to change all the code required to do so.=20
=20

Re: [Arsperl-users] ARSPerl scripts and ARS 7.1

[Thilo S. <thi...@ap...>]

I didn't have any problems running ARSperl scripts (compiled for ARS 7.0 
API) against an ARS 7.1 server.
Can't say anything about ITSM 7, though.

Do you get any kind of meaningful error message in $ars_errstr?


strauss wrote:
> Has anyone figured out how to get their ARSPerl CGI scripts to run 
> against an ARS 7.1 server???  So far I have not found anything that 
> works while editing my current production scripts against a 7.1 ITSM 7 
> server, and they already use Field ID instead of label or name so that's 
> not it.  I am seeing the same problems getting qualifications to run 
> against ITSM 7 forms in Kinetic Calendar, so I am wondering if all of 
> the plumbing has been moved beyond our reach in 7.1?
>  
> 
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

[Arsperl-users] ARSPerl scripts and ARS 7.1

[strauss <st...@re...>]

Has anyone figured out how to get their ARSPerl CGI scripts to run
against an ARS 7.1 server???  So far I have not found anything that
works while editing my current production scripts against a 7.1 ITSM 7
server, and they already use Field ID instead of label or name so that's
not it.  I am seeing the same problems getting qualifications to run
against ITSM 7 forms in Kinetic Calendar, so I am wondering if all of
the plumbing has been moved beyond our reach in 7.1?
=20

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/=20

Re: [Arsperl-users] Attachment problems

[Richard H. <ric...@ho...>]

Tim,
=20
Have you tried using ars_MergeEntry() to add the attachments? That's what I=
 do and I've never seen it fail.
=20
Good Luck!
=20
Richard.
=20



> Date: Mon, 19 Nov 2007 12:08:46 -0500> From: Tim...@re...>=
 To: ars...@ar...> Subject: [Arsperl-users] Attachment problem=
s> > I am running ARSPerl 1.82 (I believe - is there a way to display or> c=
heck the version?) on a Windows 2000 server. My ARS system is version> 6.00=
.01 running on an Oracle database on Redhat Enterprise Linux (Linux> 2.4.9-=
e.57smp). I am using ARSPerl within a CGI web page to allow users> to attac=
h documents to tickets that they are creating through this web> interface. =
I am using the following snippet of code to upload the> attachment file to =
the server...> > my $root =3D 'C:\\Temp\\';> if ($upload_file1) {> $fh =3D =
$cgi->upload('upload_file1');> my ($name, $path, $suffix) =3D fileparse($up=
load_file1);> file1 =3D "$root$name";> open (OUT, ">>$file1") or die "\nCan=
't open $file1 for writing:> $!\n";> binmode $fh;> binmode OUT;> while (<$f=
h>) {> print OUT;> }> } > > This code works fine and the files upload to th=
e server into the c:\temp> directory. Then I use the following code to crea=
te the ticket and> attach the file to the ticket:> > ($entryId =3D ars_Crea=
teEntry($ctrl, $shopSchema, > $sf{"Description"}, $summary,> $sf{"Requested=
 By"}, $fullName,> ...> Additional fields> ...> $sf{"Additional Requirement=
s"}, $addlreq, > $sf{"Submitter"}, $ID,> $sf{"Status"}, "Submitted")) > or =
print "\n<p>[ERROR]\tCould not add shop order due to> $ars_errstr<b><br>\n"=
;> > if ($entryId) {> if (defined($file1)) {> my $ret =3D ars_SetEntry($ctr=
l, $shopSchema, $entryId, 0, > $sf{'Document 1'}, {'file'=3D>$file1, size=
=3D>(-s $file1)});> if (!$ret) {> print "Error attaching file $file1. $ars_=
errstr<br>\n";> }> }> }> > I have read several posts that said that attempt=
ing to create the> attachment along with the original ars_CreateEntry is no=
t a good idea,> so I am using ars_SetEntry to put it on afterward.> > Here'=
s the problem -- it works sometimes, but other times the uploaded> file is =
corrupted and will not open using the Remedy client tool.> Typically we are=
 uploading PDF files to attach to the tickets. When I> retrieve the file fr=
om the server's temp directory and open it, it> always works fine, but when=
 I extract it from Remedy through the client> tool it is sometimes corrupt.=
 It appears to be related to the file> itself as certain PDF files will sav=
e and retrieve consistently and> others will not. I haven't collected enoug=
h data to correlate it to> file size or type -- I just know it the ars_SetE=
ntry action or something> from that point forward is corrupting the file. >=
 > Has anyone else encountered this situation or know of a way around it. >=
 > Thanks in advance,> Tim Pittman> > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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---> This message, together with any attachments, may be legally privileged=
> and is confidential information intended only for the use of the> individ=
ual or entity to which it is addressed. It is exempt from> disclosure under=
 applicable law including court orders. If you are not> the intended recipi=
ent, you are hereby notified that any use,> dissemination, distribution or =
copy of this message, or any attachment,> is strictly prohibited. If you ha=
ve received this message in error,> please notify the original sender and d=
elete this message, along with> any attachments, from your computer.> > ---=
----------------------------------------------------------------------> Thi=
s SF.net email is sponsored by: Microsoft> Defy all challenges. Microsoft(R=
) Visual Studio 2005.> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/=
01/> _______________________________________________> Arsperl-users mailing=
 list> Ars...@ar...> https://lists.sourceforge.net/lists/listi=
nfo/arsperl-users
_________________________________________________________________
100=92s of Music vouchers to be won with MSN Music
https://www.musicmashup.co.uk=

[Arsperl-users] Attachment problems

[Pittman, T. <Tim...@re...>]

I am running ARSPerl 1.82 (I believe - is there a way to display or
check the version?) on a Windows 2000 server.  My ARS system is version
6.00.01 running on an Oracle database on Redhat Enterprise Linux (Linux
2.4.9-e.57smp). I am using ARSPerl within a CGI web page to allow users
to attach documents to tickets that they are creating through this web
interface.  I am using the following snippet of code to upload the
attachment file to the server...

    my $root =3D 'C:\\Temp\\';
    if ($upload_file1) {
	$fh =3D $cgi->upload('upload_file1');
	my ($name, $path, $suffix) =3D fileparse($upload_file1);
	file1 =3D "$root$name";
	open (OUT, ">>$file1") or die "\nCan't open $file1 for writing:
$!\n";
	binmode $fh;
	binmode OUT;
	while (<$fh>) {
	    print OUT;
	}
    }=20

This code works fine and the files upload to the server into the c:\temp
directory.  Then I use the following code to create the ticket and
attach the file to the ticket:

($entryId =3D ars_CreateEntry($ctrl, $shopSchema,=20
	$sf{"Description"}, $summary,
	$sf{"Requested By"}, $fullName,
	...
	Additional fields
	...
	$sf{"Additional Requirements"}, $addlreq,=20
	$sf{"Submitter"}, $ID,
	$sf{"Status"}, "Submitted"))=20
	or print  "\n<p>[ERROR]\tCould not add shop order due to
$ars_errstr<b><br>\n";

if ($entryId) {
    if (defined($file1)) {
	my $ret =3D ars_SetEntry($ctrl, $shopSchema, $entryId, 0,=20
	    $sf{'Document 1'}, {'file'=3D>$file1, size=3D>(-s $file1)});
	if (!$ret) {
	    print "Error attaching file $file1. $ars_errstr<br>\n";
	}
    }
}

I have read several posts that said that attempting to create the
attachment along with the original ars_CreateEntry is not a good idea,
so I am using ars_SetEntry to put it on afterward.

Here's the problem -- it works sometimes, but other times the uploaded
file is corrupted and will not open using the Remedy client tool.
Typically we are uploading PDF files to attach to the tickets.  When I
retrieve the file from the server's temp directory and open it, it
always works fine, but when I extract it from Remedy through the client
tool it is sometimes corrupt.  It appears to be related to the file
itself as certain PDF files will save and retrieve consistently and
others will not.  I haven't collected enough data to correlate it to
file size or type -- I just know it the ars_SetEntry action or something
from that point forward is corrupting the file.=20=20

Has anyone else encountered this situation or know of a way around it.=20

Thanks in advance,
Tim Pittman

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
CONFIDENTIALITY NOTICE
----------------------
This message, together with any attachments, may be legally privileged
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disclosure under applicable law including court orders.  If you are not
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[Arsperl-users] help for ARSperl

[FELLMANN E. (EXT) <eri...@eu...>]

=20
 I would like install  last version arsperl on SUN9=20
 the first install Perl MAkefile.PL is ok=20
 but when i execute make test ,there is a error=20

	=20
	thank for help=20
=09
	arsadmin@ausone $ make test
	/opt/gcc-3.4.5/bin/gcc -c
-I/home/arsadmin/dev-server/opt/remedy-601/api/include
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=3D64 -xO3 -xdepend
-DVERSION=3D\"1.90\" -DXS_VERSION=3D\"1.90\" -fPIC
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
-DPERL_PATCHLEVEL_IS=3D6 -DPERL_SUBVERSION_IS=3D1 -DPERL_BASEREV_IS=3D50
ARS.c
	gcc: language depend not recognized
	gcc: ARS.c: linker input file unused because linking not done
	/opt/gcc-3.4.5/bin/gcc -c
-I/home/arsadmin/dev-server/opt/remedy-601/api/include
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=3D64 -xO3 -xdepend
-DVERSION=3D\"1.90\" -DXS_VERSION=3D\"1.90\" -fPIC
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
-DPERL_PATCHLEVEL_IS=3D6 -DPERL_SUBVERSION_IS=3D1 -DPERL_BASEREV_IS=3D50
support.c
	gcc: language depend not recognized
	gcc: support.c: linker input file unused because linking not
done
	/opt/gcc-3.4.5/bin/gcc -c
-I/home/arsadmin/dev-server/opt/remedy-601/api/include
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=3D64 -xO3 -xdepend
-DVERSION=3D\"1.90\" -DXS_VERSION=3D\"1.90\" -fPIC
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
-DPERL_PATCHLEVEL_IS=3D6 -DPERL_SUBVERSION_IS=3D1 -DPERL_BASEREV_IS=3D50
supportrev.c
	gcc: language depend not recognized
	gcc: supportrev.c: linker input file unused because linking not
done
	/opt/gcc-3.4.5/bin/gcc -c
-I/home/arsadmin/dev-server/opt/remedy-601/api/include
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=3D64 -xO3 -xdepend
-DVERSION=3D\"1.90\" -DXS_VERSION=3D\"1.90\" -fPIC
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
-DPERL_PATCHLEVEL_IS=3D6 -DPERL_SUBVERSION_IS=3D1 -DPERL_BASEREV_IS=3D50
supportrev_generated.c
	gcc: language depend not recognized
	gcc: supportrev_generated.c: linker input file unused because
linking not done
	Running Mkbootstrap for ARS ()
	chmod 644 ARS.bs
	rm -f blib/arch/auto/ARS/ARS.so
=09
LD_RUN_PATH=3D"/home/arsadmin/dev-server/opt/remedy-601/api/lib:/lib"
/usr/ccs/bin/ld  -G ARS.o support.o supportrev.o supportrev_generated.o
-o blib/arch/auto/ARS/ARS.so
-L/home/arsadmin/dev-server/opt/remedy-601/api/lib -lar -lnsl -lpthread
	ld: fatal: file ARS.o: open failed: No such file or directory
	make: *** [blib/arch/auto/ARS/ARS.so] Error 1
=09
=09
	FELLMANN Eric (EXT) wrote:=20


--=20


Nyall McCavitt - Remedy Consultant
HPS Technologies
Email: nya...@hp...
Tel: +33 (0)9 51 06 40 18
Mob: +33 (0)6 64 85 96 23
Fax: +33 (0)9 56 06 40 18

____

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Re: [Arsperl-users] British Pound sign (GBP) in Diary field cra

[Jeff M. <jcm...@je...>]

STAN HOLODNAK, BLOOMBERG/ 731 LEXIN wrote:

> It happens in User Tool or when Escalation is run.
> 


In that case your best option is to contact BMC for assistance.

jeff

Re: [Arsperl-users] British Pound sign (GBP) in Diary field cra

[STAN H. B. 7. L. <sch...@bl...>]

----- Original Message -----
From: ars...@ar...
To: ars...@ar...
At: 11/15 15:59:12

Does the same happend if you do this in user tool or C/Java api?
It happens in User Tool or when Escalation is run.
--
Jarl

On Nov 15, 2007 9:03 PM, STAN HOLODNAK, BLOOMBERG/ 731 LEXIN
<sch...@bl...> wrote:
> ARServer 6.3 patch 22. Non unicode. NLS_LANG=American_America.AL32UTF8        
 Put GBP in the Diary field and it crashes the server. Someone has any idea? 
Thanks.
>
> -------------------------------------------------------------------------
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Re: [Arsperl-users] British Pound sign (GBP) in Diary field crashes ARserver on Orac

[<jar...@gm...>]

Does the same happend if you do this in user tool or C/Java api?

--
Jarl

On Nov 15, 2007 9:03 PM, STAN HOLODNAK, BLOOMBERG/ 731 LEXIN
<sch...@bl...> wrote:
> ARServer 6.3 patch 22. Non unicode. NLS_LANG=American_America.AL32UTF8          Put GBP in the Diary field and it crashes the server. Someone has any idea? Thanks.
>
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[Arsperl-users] British Pound sign (GBP) in Diary field crashes ARserver on Orac

[STAN H. B. 7. L. <sch...@bl...>]

ARServer 6.3 patch 22. Non unicode. NLS_LANG=American_America.AL32UTF8          Put GBP in the Diary field and it crashes the server. Someone has any idea? Thanks.                                    

Re: [Arsperl-users] Cannot connect to remote server

[Wesley S. <wes...@or...>]

On 13.11.07 21:04 Thilo Stapff wrote:

>> As far as I understood, we should be able to connect eventhough we are
>> using the 7.0 API and are using 6.3 on our Remedy server.
>
> I'm not sure about this. It should certainly work to run the 6.3 API
> against a 7.0 server, but not necessarily the other way round.

First thing I did today was compile ARS perl against the 6.3 API and now
we can connect to the Remedy server..

Problem solved :)

Cheers,
Wesley

-- 
Orange Nederland Breedband BV, http://www.orange.nl & http://www.equant.nl & http://www.euronet.nl
Wesley Schwengle, Jr. System Administrator, IT Operations - Business Systems
Muiderstraat 1, P.o. BOX 10241 , 1001 EE Amsterdam
T:+31 (0)20 535 52 55, F:+31 (0)20 535 57 49

Re: [Arsperl-users] Parse arx file

[Brad O'H. <br...@uf...>]

Thanks!  Certainly something I can work with!

Brad

On Tuesday 13 November 2007 3:01 pm, Thilo Stapff wrote:
> Here's a subroutine that splits a line in ARX format to an array of 
> values. It works for the basic data types such as character, integer etc.
> More complicated data like attachments, diary and currency would of 
> course need some further processing.
> 
> 
> use Text::Balanced qw( extract_delimited );
> 
> 
> sub splitArxLine {
>    my( $line ) = @_;
>    my @ret;
>    my $val;
> 
>    print "--------------------\n";
>    while( length($line) ){
>      if( substr($line,0,1) eq '"' ){
>        ( $val, $line ) = extract_delimited( $line, '"' );
>        last if defined($line) && !defined($val);
>        $val =~ s/^"//;
>        $val =~ s/"$//;
> 
>        $val =~ s/\\\\/\\/g;
>        $val =~ s/\\r//g;
>        $val =~ s/\\n/\n/g;
>        $val =~ s/\\"/"/g;
> 
>        print "<$val>\n";
> 
>      }else{
>        $line =~ s/(\S+)//;
>        $val = $1;
>      }
>      push @ret, $val;
>      $line =~ s/\s*//;
>    }
> 
>    return @ret;
> }
> 
> 
> 
> Regards,
> Thilo
> 
> 
> 
> Brad O'Hara wrote:
> > Hi all,
> > 
> >   Anyone written a routine to parse a .arx file?
> > 
> > Thanks,
> > Brad
> 
> 
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> 

-- 
Brad O'Hara                         E-mail:  br...@uf...
IT Expert                            Voice: (352)392-2061
Computing and Networking Services   Suncom: 622-2061
University of Florida                  Fax: (352)392-9440

Re: [Arsperl-users] Manually passing arguments to a cgi program

[Steve M. <ste...@ch...>]

Works like a charm, thanks! 

-----Original Message-----
From: ars...@ar... [mailto:ars...@ar...] On Behalf Of Joseph Kubasek
Sent: Tuesday, November 13, 2007 11:36 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Manually passing arguments to a cgi program

Steve,

Are you using the CGI Perl module version 2.57 or later? If so, you
can pass the parameters on the command line:

./foo.cgi ticket=25314 action=close user=joeuser key=5df83sk3

Another option is to use the debug flag in your cgi:

use CGI qw( -debug );

This should make the script prompt you for the inputs when you run it
like old versions of CGI.pm did. I have not tried this second method
myself though.

Joe Kubasek




On Nov 13, 2007 12:17 PM, Steve McDonald
<ste...@ch...> wrote:
>
>
> Can anyone help me with the syntax for passing arguments to a cgi program
> via the unix command line? Someone else is writing the web interface to the
> program and I don't want to wait to get the debugging started.
>
>
> Thanks!
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> Still grepping through log files to find problems?  Stop.
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Re: [Arsperl-users] Manually passing arguments to a cgi program

[Clayton S. <cla...@gm...>]

Steve,

Joe has the right idea. Just do as he says and you should be golden.

The docs for the CGI module are on the command line at perldoc CGI
or can be found online at search.cpan.org

-- 

Clayton Scott
cla...@gm...

Re: [Arsperl-users] Cannot connect to remote server

[Thilo S. <thi...@ap...>]

> 
> As far as I understood, we should be able to connect eventhough we are
> using the 7.0 API and are using 6.3 on our Remedy server.
> 

I'm not sure about this. It should certainly work to run the 6.3 API 
against a 7.0 server, but not necessarily the other way round.


Regards,
Thilo

Re: [Arsperl-users] Parse arx file

[Thilo S. <thi...@ap...>]

Here's a subroutine that splits a line in ARX format to an array of 
values. It works for the basic data types such as character, integer etc.
More complicated data like attachments, diary and currency would of 
course need some further processing.


use Text::Balanced qw( extract_delimited );


sub splitArxLine {
   my( $line ) = @_;
   my @ret;
   my $val;

   print "--------------------\n";
   while( length($line) ){
     if( substr($line,0,1) eq '"' ){
       ( $val, $line ) = extract_delimited( $line, '"' );
       last if defined($line) && !defined($val);
       $val =~ s/^"//;
       $val =~ s/"$//;

       $val =~ s/\\\\/\\/g;
       $val =~ s/\\r//g;
       $val =~ s/\\n/\n/g;
       $val =~ s/\\"/"/g;

       print "<$val>\n";

     }else{
       $line =~ s/(\S+)//;
       $val = $1;
     }
     push @ret, $val;
     $line =~ s/\s*//;
   }

   return @ret;
}



Regards,
Thilo



Brad O'Hara wrote:
> Hi all,
> 
>   Anyone written a routine to parse a .arx file?
> 
> Thanks,
> Brad

[Arsperl-users] Parse arx file

[Brad O'H. <br...@uf...>]

Hi all,

  Anyone written a routine to parse a .arx file?

Thanks,
Brad
-- 
Brad O'Hara                         E-mail:  br...@uf...
IT Expert                            Voice: (352)392-2061
Computing and Networking Services   Suncom: 622-2061
University of Florida                  Fax: (352)392-9440

Re: [Arsperl-users] Manually passing arguments to a cgi program

[Bowman, B. A <Bow...@st...>]

When you run a perl script from the command line, you omit the "?" and
add all of your param=3Dvalue pairs after it.  Like this:

./myscript.pl param1=3Dvalue1 param2=3Dvalue2 param3=3Dvalue3

Then inside the script, you can access these values with the @ARGV
array.  You will have to manually split them because they will have the
equal sign still.  The @ARGV array will look like this:

$ARGV[0] =3D  "param1=3Dvalue1"
$ARGV[1] =3D  "param2=3Dvalue2"
$ARGV[2] =3D  "param3=3Dvalue3"

With a loop lie this, you can get them into the Hash (%Params):

my (%Params,$ame,$value);
foreach (@ARGV) {
  ($name,$value) =3D split("=3D",$_);
  $Params{$name} =3D $value;
}

Now you will get the hash:

$Params{"param1"} =3D "value1";
$Params{"param2"} =3D "value2";
$Params{"param3"} =3D "value3";

The above will not handle array inputs, but you get the idea.

The below recommendation is to access the cgi script on another server
via the command line using http.


-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Axton
Sent: Tuesday, November 13, 2007 12:44 PM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Manually passing arguments to a cgi program

man wget

see the --post-data option

Axton Grams

On Nov 13, 2007 12:17 PM, Steve McDonald
<ste...@ch...> wrote:
>
>
> Can anyone help me with the syntax for passing arguments to a cgi=20
> program via the unix command line? Someone else is writing the web=20
> interface to the program and I don't want to wait to get the debugging
started.
>
>
> Thanks!
> ----------------------------------------------------------------------
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> Still grepping through log files to find problems?  Stop.
> Now Search log events and configuration files using AJAX and a
browser.
> Download your FREE copy of Splunk now >> http://get.splunk.com/=20
> _______________________________________________
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> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>

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-
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Still grepping through log files to find problems?  Stop.
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Re: [Arsperl-users] Manually passing arguments to a cgi program

[Joseph K. <jos...@gm...>]

Steve,

Are you using the CGI Perl module version 2.57 or later? If so, you
can pass the parameters on the command line:

./foo.cgi ticket=25314 action=close user=joeuser key=5df83sk3

Another option is to use the debug flag in your cgi:

use CGI qw( -debug );

This should make the script prompt you for the inputs when you run it
like old versions of CGI.pm did. I have not tried this second method
myself though.

Joe Kubasek




On Nov 13, 2007 12:17 PM, Steve McDonald
<ste...@ch...> wrote:
>
>
> Can anyone help me with the syntax for passing arguments to a cgi program
> via the unix command line? Someone else is writing the web interface to the
> program and I don't want to wait to get the debugging started.
>
>
> Thanks!
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Splunk Inc.
> Still grepping through log files to find problems?  Stop.
> Now Search log events and configuration files using AJAX and a browser.
> Download your FREE copy of Splunk now >> http://get.splunk.com/
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>

Re: [Arsperl-users] Manually passing arguments to a cgi program

[Steve M. <ste...@ch...>]

Looks like we don't have that installed here.  I'll have to see what I can do. 

-----Original Message-----
From: ars...@ar... [mailto:ars...@ar...] On Behalf Of Axton
Sent: Tuesday, November 13, 2007 10:44 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Manually passing arguments to a cgi program

man wget

see the --post-data option

Axton Grams

On Nov 13, 2007 12:17 PM, Steve McDonald
<ste...@ch...> wrote:
>
>
> Can anyone help me with the syntax for passing arguments to a cgi program
> via the unix command line? Someone else is writing the web interface to the
> program and I don't want to wait to get the debugging started.
>
>
> Thanks!
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Splunk Inc.
> Still grepping through log files to find problems?  Stop.
> Now Search log events and configuration files using AJAX and a browser.
> Download your FREE copy of Splunk now >> http://get.splunk.com/
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>

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Re: [Arsperl-users] Manually passing arguments to a cgi program

[Axton <axt...@gm...>]

man wget

see the --post-data option

Axton Grams

On Nov 13, 2007 12:17 PM, Steve McDonald
<ste...@ch...> wrote:
>
>
> Can anyone help me with the syntax for passing arguments to a cgi program
> via the unix command line? Someone else is writing the web interface to the
> program and I don't want to wait to get the debugging started.
>
>
> Thanks!
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Splunk Inc.
> Still grepping through log files to find problems?  Stop.
> Now Search log events and configuration files using AJAX and a browser.
> Download your FREE copy of Splunk now >> http://get.splunk.com/
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>