Live helper chat

Live helper chat is a mature, open-source customer support platform that enables real-time communication between businesses and website visitors through chat, messaging, and integrated communication channels. Designed to handle high volumes of interactions, it can support thousands of concurrent conversations and multiple operators, making it suitable for enterprise-level deployments. The platform includes a web-based interface as well as mobile applications, allowing support teams to manage conversations from various environments. It supports a wide range of communication channels, including web chat widgets, email, and integrations with messaging platforms such as Facebook Messenger, Telegram, and WhatsApp. Advanced features such as chat automation, bots, proactive invitations, and analytics help businesses optimize customer engagement and response efficiency.