Showing 22 open source projects for "customer"

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  • 1
    Asterisk GUI client, VICIdial

    Asterisk GUI client, VICIdial

    VICIdial Contact Center Suite

    This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
    Downloads: 36 This Week
    Last Update:
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  • 2
    ictcrm

    ictcrm

    Customer Relation Management Software with CTI integration support

    The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified...
    Downloads: 0 This Week
    Last Update:
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  • 3
    Kalkun
    Kalkun is an open source web-based SMS (Short Message Service) manager. It uses Gammu SMSD (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Documentation is on the wiki: https://github.com/kalkun-sms/Kalkun/wiki Development and source code can be found on github: https://github.com/kalkun-sms/Kalkun/
    Downloads: 10 This Week
    Last Update:
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  • 4

    VOIP-VOICE-TO-TEXT&ANALYS

    Convert VoIP calls to text and analyze them with AI

    ...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. ...
    Downloads: 0 This Week
    Last Update:
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  • 5
    ICTFax

    ICTFax

    Open source Fax server software for inbound / outbound internet Faxing

    Note: for binaries and installation instruction please visit official website. http://ictfax.org/ ICTFax is Open Source Fax Server software to send and receive Fax over Internet & Emails developed over Freeswitch, ICTCore and Angular Framework , It works with T.38 and G.711 pass through and feature email to fax, fax to email, web to fax, fax to web and also support fax machines to send and recieve Fax using ATA. Installation...
    Downloads: 10 This Week
    Last Update:
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  • 6
    YetiForce CRM

    YetiForce CRM

    The most affordable CRM system according to Capterra

    Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub? You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size. The vast number of features available for free helped us win the first place in Capterra’s “Most Affordable CRM Software” ranking. YetiForce’s open...
    Downloads: 12 This Week
    Last Update:
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  • 7
    Elastix

    Elastix

    Unified Communications Server

    Elastix is a software-based PBX powered by 3CX and based on Debian. An open-standards solution, Elastix is an easy to install and manage UC system compatible with popular IP phones, gateways and SIP trunks. Elastix is complete with unified communications features such as integrated WebRTC video conferencing, chat, presence and softphones and smartphone clients for Windows, Mac, iOS and Android.
    Downloads: 83 This Week
    Last Update:
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  • 8
    Teleweb Light-v1

    Teleweb Light-v1

    Online Internet Phone Call Center Software For Telesales Team

    Teleweb is a simple but very efficient call center software. It is the only solution out there that is completely wireless and hosted online. No need for landline, softphone or Voip. All you need is your computer, a headset and you can call the world online.
    Downloads: 0 This Week
    Last Update:
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  • 9
    ...PBXlab promotes the use of free software programs that can be tailored to the real needs of its users, speed of movement between users, at a very low cost or no cost. PBXlab offers development of add-ons and improvements to programs, leading to more full, safe and adapted to customer needs programs. We offer technological independence without having to develop products from scratch. PURPOSE: This project is designed to install the latest stable version of certified-asterisk-13.1-current + FreePBX V.12-based system in Debian 8.1 Platforms and versions tested: + 686 and amd64 + Debian 8.1 Jessie + Certified Asterisk 13.1-current - LTS + Libpri 1.4.4 + DAHDI COMPLETE LINUX Current + FreePBX 12...
    Downloads: 0 This Week
    Last Update:
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  • 10
    VozBox. Más que una centralita.

    VozBox. Más que una centralita.

    VozBox. Asterisk VoIP PBX.

    VozBox es poder disponer de un Sistema de Comunicación Avanzado. Es poder llegar más lejos. Es poder convertir lo más sofisticado en lo más sencillo. Es poder contar con la más avanzada tecnología de comunicación, reduciendo sus gastos. Es una centralita VoIP Asterisk con altas prestaciones para las Empresas. Última versión disponible 2.11.19 en la web de VozBox: http://www.vozbox.es/descarga/ Internet connection required during installation. Update version: 2.11.19 1 -...
    Downloads: 0 This Week
    Last Update:
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  • 11
    OSDial

    OSDial

    OpenSource Call Center and Dialer System

    An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com).
    Downloads: 2 This Week
    Last Update:
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  • 12
    Open Source ITSP / Hosted PBX software that sits on top of Asterisk to handle customer management, rates via LCR, cdr reports, multiple phones per customer, customer portal, among many other things.
    Downloads: 0 This Week
    Last Update:
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  • 13
    asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
    Downloads: 0 This Week
    Last Update:
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  • 14
    PointCRM

    PointCRM

    CRM system based on vtiger, adapted to Polish companies.

    PointCRM is a Customer Relationship Management system based on vtiger. It is more clean with simpliest structure and much lighter then vtiger (package 11 MB instead of 30 MB). It has been adapted to Polish companies (built-in default package Polish language, addresses and specific numbers identifying them such as NIP (VAT Identyfication Number), REGON, KRS).
    Downloads: 0 This Week
    Last Update:
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  • 15
    PHP based Web-App amied at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file.
    Downloads: 0 This Week
    Last Update:
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  • 16
    A Covide-based Groupware and CRM-solution adapted for efficient resource-management. Resources being both people and objects.
    Downloads: 0 This Week
    Last Update:
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  • 17
    This class is meant to send SMS messages via the Clickatell gateway and provides support to authenticate to this service and also query for the current account balance. This class use the fopen or CURL module to communicate with the gateway via HTTP/S.
    Downloads: 0 This Week
    Last Update:
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  • 18
    *starShop is a professional billing and monitoring system based on Asterisk PBX for call shops (taxiphone), Internet cafes, libraries, schools and any place that provide phone calls for public use. For the latest news visit tinyurl.com/2cfwnn
    Downloads: 0 This Week
    Last Update:
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  • 19
    What is "use it". it is a groupware which is really simple to use for everyone. it includes a forum, private messages,painting tool, voice tool (teamspeak), document management system, calendar system, profile and a rights management...
    Downloads: 0 This Week
    Last Update:
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  • 20
    SMSec is a free , open source, GPLed implementation of two-factor authentication via SMS (Short Message Service). It uses SMSD to "talk" to GSM modems, provides a flexible XMLRPC web-service for web-developers integrate SMSec into their web-apps.
    Downloads: 0 This Week
    Last Update:
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  • 21
    It's new technology for Development Personal Creation/Customization Services , based on XML standard and DAFSM (Finite State Machine Theory) , using multiple call control protocols.
    Downloads: 0 This Week
    Last Update:
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  • 22

    vTiger - FreeSWITCH Integration

    Extend vTiger CRM to add FreeSWITCH support

    ...FreeSWITCH can be configured as a similar soft PBX and so the goal is to get vTiger to cause Freeswitch to establish SIP connections from the vTiger user's phone to the customer phone.
    Downloads: 0 This Week
    Last Update:
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