Search Results for "customer"
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Showing 31 open source projects for "customer"
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
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VOIP-VOICE-TO-TEXT&ANALYS
Convert VoIP calls to text and analyze them with AI
...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. ... -
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Kalkun is an open source web-based SMS (Short Message Service) manager. It uses Gammu SMSD (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Documentation is on the wiki: https://github.com/kalkun-sms/Kalkun/wiki Development and source code can be found on github: https://github.com/kalkun-sms/Kalkun/
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Elastix
Unified Communications Server
Elastix is a software-based PBX powered by 3CX and based on Debian. An open-standards solution, Elastix is an easy to install and manage UC system compatible with popular IP phones, gateways and SIP trunks. Elastix is complete with unified communications features such as integrated WebRTC video conferencing, chat, presence and softphones and smartphone clients for Windows, Mac, iOS and Android. -
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TrumpetBox Contactless Kiosk Admin
Guest WIFI and SMS Marketing Kiosk System
The TrumpetBox Contactless Kiosk is a business guest WIFI and SMS marketing kiosk system that turns your clients mobile phone into an information kiosk. TrumpetBox kiosk is an access point that your clients connect to while at your business location and view your interactive kiosk interface to perform services or opt-in to receive marketing and outbreak notifications. -
6
oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call... -
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VIP-PlayAssure
PlayAssure is a diagnostic/test utility that runs on VIP SetTop Boxes.
PlayAssure (Previously named MotoPLYR) is a diagnostic/test utility that runs on VIP Set-Top Boxes. It is used to verify the operation of the box in place of the normal customer application (e.g. KreaTV, Microsoft Mediaroom). The PlayAssure application can either be loaded into the box from the network when a special key combination is pressed on the box or it can be resident on the box (and also launched by a special key combination). -
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Xfinity HD-uDTA M
ARRIS’s High Definition Digital Transport Adapter
ARRIS’s High Definition Digital Transport Adapter (HD-DTA100u) is a low cost, customer premise device that allows broadcast digital signals to be decoded from MPEG-2 transport, then converted to an analog or HDMI signal intended for display on SD and HD capable devices and QAM integrated televisions. This allows subscribers to have the basic benefits of HD content in their home at no cost from over-the-air channels, as well as allow for a limited number of basic cable channels to be displayed in HD without the additional cost of an advanced STB. ... -
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HD-DTA100u
ARRIS’s High Definition Digital Transport Adapter
ARRIS’s High Definition Digital Transport Adapter (HD-DTA100u) is a low cost, customer premise device that allows broadcast digital signals to be decoded from MPEG-2 transport, then converted to an analog or HDMI signal intended for display on SD and HD capable devices and QAM integrated televisions. This allows subscribers to have the basic benefits of HD content in their home at no cost from over-the-air channels, as well as allow for a limited number of basic cable channels to be displayed in HD without the additional cost of an advanced STB. -
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AVAYA CMS API Consumer samples
API Consumer of AVAYA CMS reports
Free .NET 4.5 consumer of AVREMO.CMS.API.LimitedEdition AVREMO.CMS.API is able to Show AVAYA CMS reports as HTML, JSON and XML Render. It includes also a wrapper : .NET Client API (AVREMO.CMS.Contracts.dll) enabling fast development in .NET 4.5 consumer applications. AVREMO.CMS.API.FullEdition download page: https://sourceforge.net/projects/avayacmsapiserver/ -
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CASMR CAST
Source Code content for Open Source packages used by the CASMR CAST
Source Code content for Open Source packages used by the CASMR Configuration Assistant (CAST). The CASMR Configuration Assistant will allow for the customer to easily organize the different versions of CASMR plugins and rapidly deploy software. This will allow the customer to create different areas (repositories) to distinguish plugins, such as ones that are in test vs. plugins that have been validated. This tool will allow the customer to control which CASMR sites have access to each of the repositories. ... -
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SB5101
OSS project for the SB510x Series SURFboard® Cable Modems
...Consumers can get their favorite websites quickly, download graphics with unbelievable ease and enjoy real-time interactive PC gaming and expand console gaming with broadband Internet access from the cable modem market leader. Incorporating DOCSIS®/EuroDOCSIS 2.0 technology, the SB5101 Series allows your customer to surf the Internet at speeds as high as 30 Mbps. -
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PointCRM
CRM system based on vtiger, adapted to Polish companies.
PointCRM is a Customer Relationship Management system based on vtiger. It is more clean with simpliest structure and much lighter then vtiger (package 11 MB instead of 30 MB). It has been adapted to Polish companies (built-in default package Polish language, addresses and specific numbers identifying them such as NIP (VAT Identyfication Number), REGON, KRS). -
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Jact is a tool to provide severval ways of configurating the Asterisk PBX. It's base upon UML2 models of the configuration files. The goal is to get a functional description of all configuration elements around the Asterisk.
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This project is currently under development for three pizza delivery services in my home city. It supports point-of-sale-like recording of in-house and order-by-phone orders located in gastronomy/catering sector (order desk).
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Cairo sets out to provide an enterprise grade, MRCPv2 compliant speech solution utilizing existing open source speech resources such as FreeTTS and Sphinx-4.
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The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats.
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PHP based Web-App amied at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file.
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A Covide-based Groupware and CRM-solution adapted for efficient resource-management. Resources being both people and objects.
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Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework.
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SMTP2SMS is a SMS client for sending SMS to the mobile for which EMAIL2SMS service is provided. It uses SMTP for sending SMS. Currently the code comes with a configurable Operators list (pre-configured for several Indian Mobile Operators)
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Wavelet EMP is a web-based J2EE ERP system running on PostgreSQL DB. It is in production status and used by more than 100 shops in South Eash Asia. The software team is in Malaysia. Powered by WAVELET.BIZ. For demo/help, email vincent@wavelet.biz
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New Zealand Voice Prompts for the Asterisk Open Source PBX. Please visit the home page for some known Asterisk issues with these files...
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SMSec is a free , open source, GPLed implementation of two-factor authentication via SMS (Short Message Service). It uses SMSD to "talk" to GSM modems, provides a flexible XMLRPC web-service for web-developers integrate SMSec into their web-apps.