Search Results for "customer"
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Showing 1607 open source projects for "customer"
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Dittofeed
Open-source customer engagement
An open-source self-hosted alternative to marketing automation platforms like Braze and Iterable, enabling customer engagement workflows. -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ... -
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
Build Securely on AWS with Proven FrameworksMoving to the cloud brings new challenges. How can you manage a larger attack surface while ensuring great network performance? Turn to Fortinet’s Tested Reference Architectures, blueprints for designing and securing cloud environments built by cybersecurity experts. Learn more and explore use cases in this white paper.
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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FDE-Book-of-Forward-Deployed-Engineer
Frontier Deployment Engineer) Beginner's Guide from Scratch
...It explains the Forward Deployed Engineer role as the bridge between a product’s capabilities and a customer’s real operational needs. The chapters follow a complete delivery journey, from selecting the right problem and winning a customer to deployment, renewal, expansion, and repeatable scaling. The work draws on primary materials, job descriptions, industry research, practitioner accounts, and more than one hundred documented company cases. Dedicated sections examine Palantir’s influence, modern AI companies, customer-facing engineering methods, metrics, and professional ethics. ... -
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rudderstack
Privacy and Security focused Segment-alternative, in Golang
Quickly deploy flexible, powerful customer data pipelines, then send the data to your entire stack—without the engineering headache. Our complete toolset makes it easy to level-up your customer data stack. Spare your data engineers the headache. Our 180+ integrations, along with custom webhook sources and destinations, save data teams hundred of hours. Say goodbye to different versions of the truth. -
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dj-stripe
dj-stripe automatically syncs your Stripe Data to your local database
Dj-stripe is an extensible wrapper around the Stripe API that continuously syncs most of the Stripe Data to your local database as pre-implemented Django Models, out of the box! This allows you to use the Django ORM, in your code, to work with the data making it easier and faster! For example, if you need to interact with a customer subscription, you can use dj-stripe’s Subscription Model, in your code, to get the subscription data for that customer as well as the related models’ data too (if need be and potentially in 1 database query!) instead of making multiple slower and unreliable consecutive network calls only to parse through 1 or more of Stripe’s JSON like objects! ... -
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OpenAI CS Agents Demo
Demo of a customer service use case implemented with the OpenAI Agents
This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state. -
Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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Stripe Ruby Library
Ruby library for the Stripe API
A Ruby library that enables developers to integrate Stripe’s payment gateway into Ruby applications, streamlining billing, payments, and customer management. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
...Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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WPPConnect
WPPConnect is an open source project
WPPConnect is an open-source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things, use your imagination. We are the best WhatsApp automation solution you have been looking for. We are a team that started an OpenSource project that performs automation on WhatsApp. We automate WhatsApp Web so you can serve your customer in different ways. ... -
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Live helper chat
Live support for your website. Featuring web and mobile apps
...It supports a wide range of communication channels, including web chat widgets, email, and integrations with messaging platforms such as Facebook Messenger, Telegram, and WhatsApp. Advanced features such as chat automation, bots, proactive invitations, and analytics help businesses optimize customer engagement and response efficiency. -
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FOSSBilling
Empower your hosting business with FOSSBilling
FOSSBilling is a free and open-source billing and client management solution tailored for online services businesses, particularly those in the web hosting space. It delivers a suite of tools that automate the creation and delivery of invoices, track payments, manage customer accounts, and handle service provisioning, all from a centralized web interface. Because it’s self-hosted and licensed under the Apache 2.0 license, organizations have full control over their data and can customize or extend the system to fit unique workflows or branding requirements. FOSSBilling supports integration with numerous control panels and payment gateways, helping businesses automate domain management, hosting account creation, and customer notifications without manual intervention. ... -
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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
...In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. Wisdom provides faster issue resolution and improved customer satisfaction. -
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Liquid
Liquid markup language. Safe, customer facing template language
Liquid is a secure, open-source templating language created by Shopify in Ruby. It enables embedding logic (loops, conditionals, filters) within safe, customer-editable templates. Commonly used for rendering storefronts, emails, and static site generation in Shopify and Jekyll-based systems. -
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Documize Community
Modern Confluence alternative designed for internal & external docs
Zerabase unifies product objectives, deliverables, assets, analytics & customer interactions. Everything organized in one place to help product teams think, share and execute. Documize Community is an open source modern, lightweight alternative to Confluence and other similar solutions. Built for technical and non-technical users. Designed to unify both customer-facing and internal documentation. The organization through labels, spaces, and categories. -
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CRM
An open-source, agentic-first CRM
CRM is an open-source, agentic-first customer relationship management system built around a durable research agent. The agent operates on its own schedule and work queue, investigates contacts and companies, records supported facts, and schedules future checks. Rather than guessing personal details, it prices evidence and writes strong observations while sending weak evidence to a human for resolution. -
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OpenMeter
Metering and Billing for AI, API and DevOps
...It supports high-scale event ingestion and deduplication to accurately record how customers consume billable resources such as API calls, compute time, or storage, and then correlates that usage with payment systems and billing plans to automate invoicing and revenue recognition. The system includes metering, storage, cataloging of products and pricing rules, and tools to enforce limits or quotas, supporting both self-service customer portals and internal dashboards. OpenMeter integrates with payment processors, CRMs, and analytics systems, letting teams launch complex pricing models or subscription tiers without heavy custom engineering work. -
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Dolibarr
Dolibarr ERP CRM is a modern software package to manage your company
Dolibarr is an open-source ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software designed for small to medium-sized businesses. It includes a suite of features for managing a company’s operations, including invoicing, project management, inventory, and HR. Dolibarr is highly modular, meaning users can activate only the features they need, making it scalable and adaptable for different business models. -
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AWS IoT Device SDK for Embedded C
SDK for connecting to AWS IoT from a device using embedded C
...Linux demos in this repository), and on FreeRTOS using mbedTLS (e.g. FreeRTOS demos in the FreeRTOS repository). The coreHTTP library provides the ability to establish an HTTP connection with a server over a customer-implemented transport layer. -
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Aimeos core
Aimeos PHP ecommerce framework for ultra fast online shops
...Unlike a monolithic shop application, Aimeos-Core is designed as a modular framework that you can embed into your own web app, enabling you to define custom front-ends and workflows while relying on its robust commerce services for catalog, cart, checkout, orders, and customer management. Because it separates core logic from presentation, developers can integrate it into a variety of stacks, customize behavior, and extend functionality without modifying the core code. The engine is built in PHP and focuses on performance and maintainability, making it suitable for medium to large businesses that need seamless integration with existing systems like ERP or CRM. -
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Virto Commerce Platform
VirtoCommerce Platform repository
A unique, highly tailored customer experience (CX) might become a significant advantage to beating any competitor, even with a larger market presence and budget. Choose Virto Commerce's headless, API-driven platform to build such a unique CX. Entrepreneurs ourselves, we constantly develop our .NET Core platform offering the flexibility, scalability, and agility for building new revenue sources like online stores, B2B portals, multi-vendor portals, mobile apps, chatbots or any other touchpoints. ... -
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
...It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable.
