Search Results for "customer"
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Showing 2858 open source projects for "customer"
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AI-powered service management for IT and enterprise teamsGive your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
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Custom VMs From 1 to 96 vCPUs With 99.95% UptimeLive migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ... -
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Dittofeed
Open-source customer engagement
An open-source self-hosted alternative to marketing automation platforms like Braze and Iterable, enabling customer engagement workflows. -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
Full-stack observability with actually useful AI | Grafana CloudBuilt on open standards like Prometheus and OpenTelemetry, Grafana Cloud includes Kubernetes Monitoring, Application Observability, Incident Response, plus the AI-powered Grafana Assistant. Get started with our generous free tier today.
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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Laudspeaker
Open Source Customer Engagement and Product Onboarding Platform
Laudspeaker is an open-source customer engagement platform designed to help businesses manage and automate their marketing campaigns across multiple channels. -
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rudderstack
Privacy and Security focused Segment-alternative, in Golang
Quickly deploy flexible, powerful customer data pipelines, then send the data to your entire stack—without the engineering headache. Our complete toolset makes it easy to level-up your customer data stack. Spare your data engineers the headache. Our 180+ integrations, along with custom webhook sources and destinations, save data teams hundred of hours. Say goodbye to different versions of the truth. -
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UVdesk Open Source
Build and make a full ticketing support system
...At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
Go From AI Idea to AI App FastAccess Gemini 3 and 200+ models. Build chatbots, agents, or custom models with built-in monitoring and scaling.
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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
...In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. Wisdom provides faster issue resolution and improved customer satisfaction. -
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OpenAI CS Agents Demo
Demo of a customer service use case implemented with the OpenAI Agents
This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
...Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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Stripe Ruby Library
Ruby library for the Stripe API
A Ruby library that enables developers to integrate Stripe’s payment gateway into Ruby applications, streamlining billing, payments, and customer management. -
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dj-stripe
dj-stripe automatically syncs your Stripe Data to your local database
Dj-stripe is an extensible wrapper around the Stripe API that continuously syncs most of the Stripe Data to your local database as pre-implemented Django Models, out of the box! This allows you to use the Django ORM, in your code, to work with the data making it easier and faster! For example, if you need to interact with a customer subscription, you can use dj-stripe’s Subscription Model, in your code, to get the subscription data for that customer as well as the related models’ data too (if need be and potentially in 1 database query!) instead of making multiple slower and unreliable consecutive network calls only to parse through 1 or more of Stripe’s JSON like objects! ... -
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Liquid
Liquid markup language. Safe, customer facing template language
Liquid is a secure, open-source templating language created by Shopify in Ruby. It enables embedding logic (loops, conditionals, filters) within safe, customer-editable templates. Commonly used for rendering storefronts, emails, and static site generation in Shopify and Jekyll-based systems. -
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FOSSBilling
Empower your hosting business with FOSSBilling
FOSSBilling is a free and open-source billing and client management solution tailored for online services businesses, particularly those in the web hosting space. It delivers a suite of tools that automate the creation and delivery of invoices, track payments, manage customer accounts, and handle service provisioning, all from a centralized web interface. Because it’s self-hosted and licensed under the Apache 2.0 license, organizations have full control over their data and can customize or extend the system to fit unique workflows or branding requirements. FOSSBilling supports integration with numerous control panels and payment gateways, helping businesses automate domain management, hosting account creation, and customer notifications without manual intervention. ... -
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OpenMeter
Metering and Billing for AI, API and DevOps
...It supports high-scale event ingestion and deduplication to accurately record how customers consume billable resources such as API calls, compute time, or storage, and then correlates that usage with payment systems and billing plans to automate invoicing and revenue recognition. The system includes metering, storage, cataloging of products and pricing rules, and tools to enforce limits or quotas, supporting both self-service customer portals and internal dashboards. OpenMeter integrates with payment processors, CRMs, and analytics systems, letting teams launch complex pricing models or subscription tiers without heavy custom engineering work. -
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WPPConnect
WPPConnect is an open source project
WPPConnect is an open-source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things, use your imagination. We are the best WhatsApp automation solution you have been looking for. We are a team that started an OpenSource project that performs automation on WhatsApp. We automate WhatsApp Web so you can serve your customer in different ways. ... -
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Dolibarr
Dolibarr ERP CRM is a modern software package to manage your company
Dolibarr is an open-source ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software designed for small to medium-sized businesses. It includes a suite of features for managing a company’s operations, including invoicing, project management, inventory, and HR. Dolibarr is highly modular, meaning users can activate only the features they need, making it scalable and adaptable for different business models. -
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Virto Commerce Platform
VirtoCommerce Platform repository
A unique, highly tailored customer experience (CX) might become a significant advantage to beating any competitor, even with a larger market presence and budget. Choose Virto Commerce's headless, API-driven platform to build such a unique CX. Entrepreneurs ourselves, we constantly develop our .NET Core platform offering the flexibility, scalability, and agility for building new revenue sources like online stores, B2B portals, multi-vendor portals, mobile apps, chatbots or any other touchpoints. ... -
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Live helper chat
Live support for your website. Featuring web and mobile apps
...It supports a wide range of communication channels, including web chat widgets, email, and integrations with messaging platforms such as Facebook Messenger, Telegram, and WhatsApp. Advanced features such as chat automation, bots, proactive invitations, and analytics help businesses optimize customer engagement and response efficiency. -
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AWS IoT Device SDK for Embedded C
SDK for connecting to AWS IoT from a device using embedded C
...Linux demos in this repository), and on FreeRTOS using mbedTLS (e.g. FreeRTOS demos in the FreeRTOS repository). The coreHTTP library provides the ability to establish an HTTP connection with a server over a customer-implemented transport layer. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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Documize Community
Modern Confluence alternative designed for internal & external docs
Zerabase unifies product objectives, deliverables, assets, analytics & customer interactions. Everything organized in one place to help product teams think, share and execute. Documize Community is an open source modern, lightweight alternative to Confluence and other similar solutions. Built for technical and non-technical users. Designed to unify both customer-facing and internal documentation. The organization through labels, spaces, and categories. -
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
...It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable.
