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Showing 31 open source projects for "customer"
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Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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Dittofeed
Open-source customer engagement
An open-source self-hosted alternative to marketing automation platforms like Braze and Iterable, enabling customer engagement workflows. -
2
OpenAI CS Agents Demo
Demo of a customer service use case implemented with the OpenAI Agents
This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state. -
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WPPConnect
WPPConnect is an open source project
WPPConnect is an open-source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things, use your imagination. We are the best WhatsApp automation solution you have been looking for. We are a team that started an OpenSource project that performs automation on WhatsApp. We automate WhatsApp Web so you can serve your customer in different ways. ... -
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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
...In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. Wisdom provides faster issue resolution and improved customer satisfaction. -
Demo Series - Small Business Backup By VeeamWatch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
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CRM
An open-source, agentic-first CRM
CRM is an open-source, agentic-first customer relationship management system built around a durable research agent. The agent operates on its own schedule and work queue, investigates contacts and companies, records supported facts, and schedules future checks. Rather than guessing personal details, it prices evidence and writes strong observations while sending weak evidence to a human for resolution. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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Stripe Node.js Library
Node.js library for the Stripe API
The Stripe Node library provides convenient access to the Stripe API from applications written in server-side JavaScript. For collecting customer and payment information in the browser, use Stripe.js. -
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React Native Auth0
React Native toolkit for Auth0 API
...We provide 30+ SDKs & Quickstarts to help you succeed in your implementation. Enable user collaboration and granular access control in your applications with easy-to-use APIs. From improving customer experience through seamless sign-on to making MFA as easy as a click of a button, your login box must find the right balance between user convenience, privacy and security. That’s why Okta and Auth0 have joined forces. Because we know together we can help you build a better solution for Customer Identity (CIAM) that will reduce security and compliance risks, improve your UX, and help your developers maximize their time. -
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Rocket.Chat Desktop App
OSX, Windows, and Linux Desktop Clients for Rocket.Chat
Secure and compliant communications platform. We use communication platforms on a daily basis to collaborate with colleagues, other companies, customers, and communities. Most of them give you very little in terms of control and customizations; except Rocket.Chat. Bring together messages, projects, and tasks in one place and watch your team’s productivity rise to new heights. Engage in contextual interactions with customers irrespective of how they contact you. Ensure long-term relationships... -
$300 Free Credits to Build on Google CloudPut your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
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10
oclif
Node.js Open CLI Framework. Built by Salesforce.
...Scaffold a fully functional CLI to get started quickly. oclif packages our years of experience into out-of-the-box functionality for argument parsing, command testing, and auto-documentation of CLI features. oclif is open source and free to use or modify. We think you’ll love it too and you can also help make it better. You or your users can easily extend your CLI functionality to meet customer needs using plugins. Plugins are modular and shareable, encouraging reuse. oclif is actively used to build the Heroku and Salesforce CLIs, powering millions of interactions for developers every day. With oclif you can build command-line tools for your business, open-source project, or your own development workflow. -
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Kaneo
An open source project management platform
Kaneo is a lightweight invoicing and client management tool for freelancers and small businesses. Built as a modern, self-hosted solution, Kaneo helps users generate invoices, track payments, and manage clients from a user-friendly dashboard. It's especially useful for independent workers who prefer local control over SaaS options. -
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Plane
Open Source JIRA, Linear, Monday, and Asana Alternative
Open-source project management that unlocks customer value. Meet Plane, is an open-source project management tool to track issues, run sprint cycles, and manage product roadmaps without the chaos of managing the tool itself. Quickly create issues and add details using a powerful rich text editor that supports file uploads. Add sub-properties and references to problems for better organization and tracking. -
13
Qualify
Claude code to help you do lead research and qualification
Qualify is a lightweight micro-CRM prototype and automation framework geared toward helping small teams and individual users manage leads, tasks, customer interactions, and simple sales pipelines without the overhead of traditional enterprise platforms. Rather than trying to replicate every feature of a full CRM suite, it focuses on core workflows like capturing leads, tracking stages, logging interactions, and generating reminders or alerts for follow-ups so that users spend more time building relationships and less time navigating interface complexity. ... -
14
AI App Lab
Implementing large models into scenario-based applications
...It includes a high-level SDK called Arkitect, which provides workflows and tools for integrating models, plugins, and multimodal capabilities such as text, image, and voice processing. The repository also contains a large collection of prototype applications that demonstrate how AI can be applied to scenarios such as customer service, education, content generation, and mobile automation. These examples allow developers to quickly replicate and customize solutions for their own business needs. -
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Bagisto Next.js Commerce
Open source headless commerce that’s fast, flexible
...By separating backend commerce logic from the frontend presentation layer, developers can customize the shopping interface while maintaining robust product, order, and customer management through the Bagisto platform. The architecture is API-driven, allowing developers to build custom frontends, mobile apps, or integrations without being locked into a specific interface. -
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Agora Flat
Project flat is the Web, Windows and macOS client of Agora Flat
...Build real-time interactive virtual classroom with ease from our open-sourced projects. Agora Flat was born out of an exploratory project in which we investigated customer needs and user experience. After receiving good internal feedback, we believe that Flat has the potential to become an online classroom product that can really help people and have a good user experience. We hope that through Flat the transfer cost of knowledge can be reduced a little. We knew that our power alone wasn’t enough, so we decided to open source, give as many developers as possible the opportunity to participate, and let the ideas and power of the community nourish Flat until it becomes something useful. ... -
17
Rocket.Chat Mobile
Rocket.Chat mobile clients
A secure and compliant collaboration platform. Own your data, customize anything, and integrate everything. We use communication platforms on a daily basis to collaborate with colleagues, other companies, customers and communities. Most of them give you very little in terms of control and customizations; except Rocket.Chat. Bring together messages, projects, and tasks into one place and watch your team’s productivity rise to new heights. Engage in contextual interactions with customers... -
18
Hexabot
Hexabot is an open-source AI chatbot / agent builder
...It is built with scalability in mind, allowing deployment across different environments while maintaining a consistent architecture. Hexabot includes features for managing conversations, handling user data, and integrating external services, which makes it suitable for customer support, automation, and enterprise use cases. The system emphasizes extensibility, allowing developers to customize behavior through plugins and integrations. -
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12-Factor Agents
What are the principles we can use to build LLM-powered software
...Rather than providing a traditional framework, it serves as a strategic blueprint that teams can apply to their own agent architectures. The guide is especially useful for developers moving from experimental prototypes to robust, customer-facing AI products. Overall, 12-Factor Agents functions as an architectural manifesto for professionalizing LLM application development. -
20
Inkeep
Create AI Agents in a No-Code Visual Builder or TypeScript SDK
Inkeep is an open-source framework for building and deploying AI agent workflows and interactive assistants that operate autonomously across applications, enterprise environments, and customer engagement use cases. It lets developers and non-technical users create, manage, and orchestrate multi-agent systems using both a no-code visual builder and a full TypeScript SDK, giving two ways to define agent behaviors that stay in sync with each other. Agents built with this framework can act as real-time conversational assistants — for example, handling help desk inquiries, providing internal support to teams, or driving in-app experiences — and they can be extended to automate multi-step tasks that interact with external systems like CRMs, knowledge bases, or ticketing systems. ... -
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Laudspeaker
Open Source Customer Engagement and Product Onboarding Platform
Laudspeaker is an open-source customer engagement platform designed to help businesses manage and automate their marketing campaigns across multiple channels. -
22
LineSolv
LineSolv: A cross-platform desktop natural-language calculator
LineSolv is a natural-language calculator that understands phrases like $20 in euro - 5% discount or what is the 5 plus pi times five. It combines a powerful Go-based arithmetic engine with a clean, distraction-free desktop UI. Built with Wails v2 (Go + WebView), Vite, TypeScript, and CSS custom properties for theming. -
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Blueberry Loom
Cryptographically reinforced form builder
A form builder that utilizes ML-KEM-1024, as well as the "ChaCha20 + Serpent-256 CBC + HMAC-SHA3-512" authenticated encryption scheme to enable end-to-end encryption for enhanced data protection. GitHub repository: https://github.com/Northstrix/blueberry-loom -
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Apache Answer
Free and open source Q&A platform software for all the teams.
Apache Answer is an open-source software project under incubation at the Apache Software Foundation (ASF). It empowers you to build a robust question-and-answer (Q&A) platform to thrive your community at ease. Apache Answer is capable for but not limited to: Community Forum: Open discussions and knowledge sharing within your online community. Help Center: Provide a central location for users to find answers to frequently asked questions (FAQs) and troubleshoot issues related to... -
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Chaskiq
Full featured live chat, support & marketing platform
Chaskiq's plugin architecture allows for a variety of conversational experiences to take them to the next level. For example: Schedule meetings with Calendly, provide means of payment directly from the webchat, initiate video calls via Zoom, integrate your shopping carts or trigger subsequent actions via Zapier. In short, create experiences that create value for your customers. There are no limits! One of the most robust webchats that allows extending its functionalities by integrating...
