Search Results for "agent"

008 is an open-source event-driven AI powered WebRTC Softphone compatible with macOS, Windows, and Linux. It is also accessible on the web (though official support for browser-related issues is not provided). The name '008' or 'agent 008' reflects our ambition: beyond crafting the premier Open Source Softphone, we aim to introduce a programmable, event-driven AI agent. This agent utilizes embedded artificial intelligence models operating directly on the softphone, ensuring efficiency and reduced operational costs. This project is a WebRTC softphone, and communication is achieved via SIP over a socket. ...

Agent can access contents, contacts and communications from a single application(browser). It will make agent performance much better. It can harvest contacts from random pages / websites/ web applications. CRM Integration. Inbound and Outbound Calls.

This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.

...ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc agent-based manual dialing, preview dialing as well as progressive dialing capabilities.

Teleweb is a simple but very efficient call center software. It is the only solution out there that is completely wireless and hosted online. No need for landline, softphone or Voip. All you need is your computer, a headset and you can call the world online.

Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.

GnuDialer is a complete predictive dialer for contact centers. Written in c++. It's a multi-process OOP. GnuDialer supports inbound, outbound, blended, preview, and auto campaigns. The agent can dispo, hangup, pause, conference and record calls.

This C++ library has been designed as a Chrome SIP stack. Sippet is an open-source SIP User-Agent library, compliant with the IETF RFC 3261 specification. It can be used as a building block for SIP client software for uses such as VoIP, IM, and many other real-time and P2P communication services. The main target was to enable Javascript applications to use UDP, TCP and TLS transports along WebSocket. Existing SIP solutions for the browser are forced to use the WebSockets API to send/receive SIP messages. ...