Showing 3 open source projects for "agent"

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  • 1

    ictagent

    WebRTC Chrome extension for call centre agents

    A Chrome extension that turns the browser into a call centre agent console using WebRTC, so agents do not need a desk phone or a separate softphone running alongside their CRM. It registers as a SIP endpoint over WebRTC and puts the call controls where the agent is already working. Answer, hold, transfer and hang up happen in the browser, next to the customer record rather than in another window.
    Downloads: 0 This Week
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  • 2
    Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.
    Downloads: 0 This Week
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  • 3
    sippet

    sippet

    C++ SIP stack based on Chrome source code

    This C++ library has been designed as a Chrome SIP stack. Sippet is an open-source SIP User-Agent library, compliant with the IETF RFC 3261 specification. It can be used as a building block for SIP client software for uses such as VoIP, IM, and many other real-time and P2P communication services. The main target was to enable Javascript applications to use UDP, TCP and TLS transports along WebSocket. Existing SIP solutions for the browser are forced to use the WebSockets API to send/receive SIP messages. ...
    Downloads: 0 This Week
    Last Update:
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