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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues.
The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.
System of registration and processing of requests for IT-service.
Designed for organizations that provide IT-services - to support services.
Provides configuration of client organizations and facilities maintenance, user management.
Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application.
Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
JAM Circle is a Kanban Application Platform on Eclipse RCP.Kanban is similar to sticky note.you can use it for GTD,Planning,Pull System using Kanban.It supports to send Card using XMPP and to define it\'s behavior using Script(JRuby and ECMAScript).
Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.
DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
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Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.
SupportView is a web-based system that provides tools to facilitate Help Desk activities. SupportView uses Java, JSP, MySQL, and Tomcat and provides facilities for managing Support Tickets, Customer, Automated Notifications, and Statistical Reporting.