Search Results for "ticketing"

SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently.

Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary...

Harvy is the younger brother of Kuwaiba Open Network Inventory. It aims to be an enterprise-class trouble ticketing system, focused on providing support for complex work flows and integration with other OSS (Operations Support Systems) and BSS (Business Support System) in the context of eTOM and Frameworx/NGOSS directives. Although it was born as a solution for small and mid-sized telecommunications operators, it can also be used in environments with standard networking infrastructure, such as universities, privately held companies or non-profit organizations. ...

Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook,...

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...

Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. Helpy lets you harness the power of automation with Carin™, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. ...

citrusdb is the open source customer care and billing software that can be used in many service industries, internet service, subscriptions, consulting, and telecommunications. Provides CRM, Ticketing, Invoicing, and Credit Card Batches.

Extension module to popular open source ticketing system. Extension handles invoicing associated with helpdesk services.

OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).

A multi-user, web-based Groupware/CRM/MRP suite developed using PHP. Current modules include: CRM/Address Book/Dashboard, Calendar, Accounting, ERP, Project Management, Reporting and Email Ticketing. For more screenshots and detailed information of the various modules available, and to try out the demo, click on the link below to go to our website.

IRMA is an IT specific asset tracking and trouble ticketing system with barcode and LDAP/Active Directory interface capabilities. IRMA was created by Christian Bauer and derived from IRM.

Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers. Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple

All-In-One (web browser front-end/PHP & MySQL back-end) linked inventory (hardware, software, employee, contacts, purchase order, etc.), asset history, disaster recovery planning, project/task management, and IT ticketing system.

Open Trouble Ticketing: a solution to the problem of managing request through the integration of: a powerful request management engine, a simple and intuitive container for FAQ, a sophisticated graphical report tool.