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Showing 8 open source projects for "cti"

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  • 1

    CTI Server for Avaya

    The ctiSVR is a CTI server for IVR system and front-end applications

    The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.
    Downloads: 0 This Week
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  • 2

    CTI Server for Avaya

    The ivrSVR is a CTI server for IVR system and front-end applications

    The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.
    Downloads: 0 This Week
    Last Update:
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  • 3
    ictcrm

    ictcrm

    Customer Relation Management Software with CTI integration support

    The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified...
    Downloads: 0 This Week
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  • 4
    SuGE3K ServicedesK

    SuGE3K ServicedesK

    Solución ideal para la gestión de procesos y servicios

    Su|GE3K ServicedesK es una solución desarrollada y enfocada a mejorar todos los procesos de su compañía la cual esta en la capacidad de manejar los diferentes proyectos/áreas de forma independiente. Agiliza los diferentes procesos de atención como Preguntas, Quejas, Reclamos, Solicitudes y Requerimientos (PQRS) con diferentes métodos de fácil integración. IMPORTANTE: Esta solución es basada en MantisBT v1.2.20. Sus principales diferencias radica en la interfaz web, mejoras en seguridad, y...
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    Downloads: 0 This Week
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  • 5

    Call Generator for Avaya

    Bulk call generator for Avaya

    This program makes bulk calls for Avaya platform testing. It is used in load test of IVR application and agent CTI application.
    Downloads: 0 This Week
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  • 6

    Screen Pop for Avaya PBX

    Implement Screen Pop for Avaya PBX

    The ScreenPop implements screen pop function for Avaya PBX. Only web application is supported and telephony data such as AGENTID, CLI, DNIS, UCID, SPLIT, CUSTDATA and UED can be passed to the web application.
    Downloads: 0 This Week
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  • 7
    The most advanced open source customer relationship management (CRM), Sales Force Automation (SFA) suite: also features business intelligence (BI) tools, Computer Telephony Integration (CTI), and advanced plugin architecture. PHP/ADOdb/LAMP
    5 Reviews
    Downloads: 2 This Week
    Last Update:
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  • 8
    A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
    Downloads: 0 This Week
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