Search Results for "asterisk"
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Showing 20 open source projects for "asterisk"
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
2
oreka
Enterprise telephony recording and retrieval system
...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
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Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. -
Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
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Asterisk CDR import
Simple web interface for mapping CDR from VoIP provider to Asterisk
This is a simple tool to map information for the cost of phone calls given by your VoIP provider, to the call log inside your Asterisk. As a result, you will know how much each of your employees has spent for phone calls. Additionally, this tool shows information about the assigned DID and CLIP numbers in Asterisk. This is helpful to identify obsolete, duplicate and multiple assignments. -
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vTiger Freeswitch PBX Integration NYFON
vTiger Freeswitch PBX Integration
vTiger Freeswitch Integration by NYFON. Allows to perform outbound (Click to Call) and incoming (wip) calls from vTiger 6.1+ interface. Modified PBXManager allows to choose between Asterisk and Freeswitch for PBX integration. Same (and extended in the future) functionality as Asterisk interface. -
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Asterisk FastAGI IVR
FastAGI is an IVR that enables user make call with userid and password
The Asterisk FastAGI IVR is a simple IVR program that prompts userid and password before allows user to make outbound call using the Asterisk server. -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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10
PointCRM
CRM system based on vtiger, adapted to Polish companies.
...The system includes only modules associated closely with the sales CRM (Customers, Contacts, Leads, Potential Sales), marketing (Marketing Campaigns) and analytical (Reports, Dashboard). In addition, there is a module for integration with Internet Fax (email2fax, api2fax) and PBX (Asterisk). PointCRM is modular and you can also create your own extensions. It has the ability to extend validations of custom fields and create custom field types. Built-in field type to store geographic location (longitude / latitude) based on the google maps API. -
11
vtdialer
predictive dialing for vTiger using asterisk
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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Caius
COM Component for 1C8 for Asterisk
COM component for 1C8 for Asterisk -
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VMukti open source is leading Asterisk/ Yate enabled p2p Video IP Communications Suite for Web / PSTN. These serverless broadband ready platform enable OS community to save 90% on capital & operating costs over proprietary software for conferencing &
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Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.
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Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features.
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It´s a complete All-in-one suite of Asterisk PBX, Asterisk Managment Portal (AMP), Flash Operator Panel, Asterisk Recording Interface, Sugar CRM and Integrated WebMeetMe GUI.
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A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
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18
vTiger - FreeSWITCH Integration
Extend vTiger CRM to add FreeSWITCH support
Current vTiger CRM integration is to control the Asterisk (soft) PBX to establish and log calls. This call is established by the vTiger user of the vTiger web based GUI. FreeSWITCH can be configured as a similar soft PBX and so the goal is to get vTiger to cause Freeswitch to establish SIP connections from the vTiger user's phone to the customer phone. -
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.
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20
The G.O.N.E. is a softphone (or soft phone) running over the web, fully multi-plataform, it implements the SIP protocol, and is built to work on any SIP server, like Asterisk, and others. GONE will work on a complex sistem, but this will be showed a bit
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